Senior Manufacturing Product Engineer

• Establish deep technical understanding of design, test, assembly, and operation of specific products
• Identify program-level manufacturing and refurbishment risks during NPI phase, develop mitigation strategies that enable scale
• Collaborate with Manufacturing Test peers to define, validate, and implement test methods that effectively gauge product quality
• Drive fault isolation and failure analysis workstreams to determine causes through robust engineering and statistical methods
• Develop and validate corrective actions that meet product quality and operational objectives
• Set analysis expectations for partner debug and engineering capabilities, audit performance and drive accountability
• Collaborate with Data System/IT partners to implement data collection and analysis capabilities that enable quality control and continual improvement workstreams
• Create and deliver product training to manufacturing partners to ensure rapid onboarding
• Develop tools and methods that enable debugging and recovery of deficient product
• Resolve technical and operational challenges that inhibit timely and cost-effective refurbishment
• Contribute to activities that refine Microsoft's global rework and repair strategy
• Monitor quality metrics related to test yield, customer returns, and device refurbishment and identify improvement opportunities
• Develop and manage quality improvement plans across global manufacturing sites
• Lead cross-functional teams of SME across the development and manufacturing organizations to investigate, validate, and implement ongoing improvements
• Present quality improvement plans and status to Product and Operations Leadership

Bachelor's Degree in Electrical Engineering, Computer Engineering, Hardware Engineering or related field AND 5+ years experience in technical engineering, manufacturing, operations, hardware development OR equivalent experience

• Master's Degree in Electrical Engineering, Computer Engineering, Hardware Engineering or related field AND 6+ years experience in technical engineering, manufacturing, operations, hardware development
• Bachelor's Degree in Electrical Engineering, Computer Engineering, Hardware Engineering or related field AND 8+ years experience in technical engineering, manufacturing, operations, hardware development OR equivalent experience
• Experience in hardware product development and/or high-volume manufacturing environments, with exposure to factory operations, production ramps, or sustaining engineering
• Proven ability to lead cross-functional teams to resolve complex technical issues in time-critical or high-pressure situations, driving alignment across engineering, operations, and supply chain
• Demonstrated strength in problem-solving, including the ability to quickly identify, prioritize, and resolve issues impacting product readiness, quality, and delivery timelines
• Ability to operate independently in ambiguous environments with a strong bias for action, while continuously driving improvements in product quality, manufacturing efficiency, and cost