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As a Technical Category Manager (TCM) in Microsoft Devices Global Manufacturing Operation organization, you will play a pivotal role in managing supplier operations, driving manufacturing excellence, and ensuring quality compliance for multiple component categories. This role blends strategic sourcing, manufacturing engineering, supplier quality leadership, and program management to deliver best in class operations from New Product Introduction (NPI) to Mass Production (MP).
Job Responsibility:
Develop and execute category strategies, supplier segmentation plans, and performance scorecards
Ensure suppliers meet Continuity of Supply (COS) and Clear‑to‑Build (CTB) readiness across all stages
Drive localization and manufacturing readiness throughout NPI and MP phases
Lead process optimization, automation initiatives, and Industry 4.0 capability development
Support NPI builds, production line qualification, and long‑term technical roadmaps
Resolve factory issues and deploy sustainable corrective and preventive actions
Champion a zero‑defect culture using Lean, Six Sigma, and structured problem‑solving methodologies
Conduct audits, risk assessments, and ensure compliance with APQP, FMEA, and Microsoft quality standards
Uphold security, sustainability, and regulatory compliance requirements
Strengthen supplier capabilities through structured gap‑closure and readiness programs, particularly within Vietnam’s ecosystem
Benchmark and adapt proven practices from China to suit local factory and supply‑base maturity
Promote automation, digital transformation, and AI‑driven quality improvements
Partner closely with Sourcing, Engineering, Quality, and Tier‑1/Tier‑2 partners for seamless execution
Participate in design and technical reviews to influence manufacturability and cost‑quality‑delivery outcomes
Demonstrate Microsoft culture in action: Build Trust, Own the Outcome, Work as One, Be the Example, Be Curious, Be Bold
Requirements:
Master's Degree in manufacturing, material, mechanical, electrical, and industrial engineering, or related field AND 4+ years experience in a manufacturing environment /repair
OR Bachelor's Degree in manufacturing, material, mechanical, electrical, and industrial engineering, or related field AND 5+ years experience in a manufacturing environment/repair
OR 7+ years of equivalent experience
Excellent communication, data‑driven decision‑making, and stakeholder‑influence skills
Demonstrated project management and structured problem‑solving capability
Nice to have:
10+ years of experience in hardware manufacturing, supplier management, or related fields
Solid technical background in factory operations, NPI, and quality management systems
Lean/Six Sigma certification
Experience with AI‑enabled quality systems, digital manufacturing, and automation
Familiarity with Vietnam’s supplier ecosystem and localization strategies
Knowledge of ISO 9001, audit methodologies, and compliance frameworks