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The Senior Manager, Virtual Business Sales is responsible for leading a high-performing sales organization focused on revenue growth, account expansion, and new customer acquisition. This role oversees a sales organization of over 80 employees, and drives performance in new account generation, achieving aggressive acquisition targets through data-driven coaching, pipeline management, and strategic marketing alignment. Additionally the organization will be responsible for a base of existing wireless customers with objectives to deepen relationships through product upgrades, add-a-lines and solutions sales. This Role ensures operational excellence, optimizes sales processes, and develops leadership talent to deliver exceptional customer experiences while consistently meeting or exceeding revenue and growth objectives.
Job Responsibility:
Own and deliver revenue, gross adds, acquisition targets
Coach and develop leadership to enhance customer experience, sales activity, and team performance
Execute sales development strategies consistently across internal teams
Partner with Product, Marketing, Finance, Sales Ops, and Digital teams to support new launches and acquisition initiatives
Manage escalations by collaborating with fraud, credit strategy, verification, and underwriting teams
Also responsible for other duties/projects as assigned by business management as needed
Requirements:
High School Diploma/GED
4-7 years Sales and operational experience in a sales organization with a top company and strong culture
4-7 years As a Leader of Leaders
4-7 years Business Sales Leadership Experience
Sales Strong understanding of sales principles and techniques, including prospecting, lead qualification, and closing deals
Business Acumen Expertise in selling products and services to business customers
Sales Management Ability to lead and manage a sales team
Sales Operations Knowledge of sales processes and operations
Customer Service Commitment to providing excellent customer service
People Management Demonstrate strong interpersonal skills
Negotiation Skilled in negotiating terms and conditions
Communication Excellent communication and interpersonal skills
Marketing Understanding of marketing principles
Microsoft Office Proficiency with Microsoft Office Suite
Database Ability to manage and utilize databases
Problem Solving Strong problem-solving skills
Coaching Experience in coaching and developing team members
Multitasking Ability to manage multiple tasks and priorities effectively