CrawlJobs Logo

Senior Manager-US Consumer, Proprietary Product Digital Customer Experience

americanexpress.com Logo

Amex

Location Icon

Location:
United States , New York

Category Icon
Category:
IT - Software Development

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

123000.00 - 215250.00 USD / Year
Save Job
Save Icon
Apply Position

Job Description:

The Sr. Manager, Proprietary Digital Customer Experiences, will play a key role in reimagining and delivering how our proprietary customer experiences come to life. The individual will be responsible for designing and delivering on new Amex Mobile App and Amex Web experiences in partnership with Enterprise Digital and Technology teams. This team member will partner with cross-functional teams to ensure we deliver compelling digital product experiences for our Membership Rewards and Cashback products.

Job Responsibility:

  • Lead the design and execution of net-new digital experiences and enhancements, across both Amex Mobile App and Web, for proprietary card products
  • Collaborate with partners across Card Product, Enterprise Digital, Technology and other enterprise stakeholders to ensure connectivity and seamless delivery of initiatives
  • Serve as the Digital Product voice on delivering best-in-class customer experiences
  • Design and deliver reporting for the enterprise to track Digital Customer Experience results
  • Contribute to evolution of operating model, frameworks for Proprietary digital customer experiences and identify opportunities for enhancement through adoption of new technologies
  • Lead one direct report and contribute to high-performing team culture

Requirements:

  • Strong digital product development skills and understanding of mobile and web experiences
  • product management experience a plus
  • Solutions-oriented, strategic and creative thinker with attention to detail
  • Demonstrated strength in building relationships & collaborating cross-functionally with technology & business teams to drive results
  • Ability to stay calm under pressure and flexible amidst change
  • Strong verbal and written communications skills and comfort interaction with all levels of the organization
  • Exceptional project management skills and ability to proactively and independently identify opportunities for improvement and drive results
  • Team player & leader with a passion to create the best customer experience for our Card Members
  • Passion for innovation and evolution of mobile/web products, AI, and consumer trends
What we offer:
  • Competitive base salaries
  • Bonus incentives
  • 6% Company Match on retirement savings plan
  • Free financial coaching and financial well-being support
  • Comprehensive medical, dental, vision, life insurance, and disability benefits
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities

Additional Information:

Job Posted:
January 07, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
Icon
Amex - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Senior Manager-US Consumer, Proprietary Product Digital Customer Experience

New

Cabinet painter

Kitchen Tune-Up Houston is seeking a cabinet painting technician. All work is in...
Location
Location
United States , Richmond
Salary
Salary:
15.00 - 30.00 USD / Hour
kitchentuneup.com Logo
Kitchen Tune-Up
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Stellar work ethic
  • Able to follow directions without deviating
  • Must be able to match colors (cannot be color blind)
  • Able to spray and roll paint and primer
  • Excellent prep and finishing skills
  • Must be able to interact with our customers on a professional & friendly level
  • Must take personal pride in a job well done the first time
  • Must have a valid driver's license with a verifiable good driving record
  • Must be able to pass a criminal background check
Job Responsibility
Job Responsibility
  • Painting of cabinet boxes and frames
  • Spraying of cabinet doors in our warehouse paint-booth
  • Arrive to jobsite on time in logo'd shirt and appropriate work clothing
  • Follow instructions given by project manager
  • Follow Trustpoints on every job
  • Keep work area clean and orderly and clean up daily
  • Communicate with project manager daily about progress
  • Work quickly and efficiently (clients do not want us in their home any longer than needed)
  • Help crews out on other projects as needed
What we offer
What we offer
  • Medical
  • Dental
  • Vision
  • PTO & Paid Major Holidays
  • Rapid growth in the Houston market
  • Opportunity to work in some of the nicest areas of our community
  • Ongoing training and coaching provided
  • Fulltime
Read More
Arrow Right
New

Casual Cooks for Child Care

Do you love cooking and meal preparation? Have you considered using your skills ...
Location
Location
Australia , Melbourne
Salary
Salary:
43.12 AUD / Hour
https://www.randstad.com Logo
Randstad
Expiration Date
May 16, 2026
Flip Icon
Requirements
Requirements
  • Certificate III in Commercial Cookery or equivalent (highly desirable)
  • Experience cooking in childcare, aged care or hospitals will be well regarded
  • Safe Food Handling Certificate
  • Allergen aware as well as commitment to meet dietary, cultural and nutritional needs of children
  • Available a minimum of 2 shifts per week
  • Willingness to travel to different locations around your area
  • Australian work rights and a willingness to gain your state based Working with Children Card
  • Possession of a First Aid certificate is highly regarded by some of our clients
  • Committed to Child Safeguarding and understanding of Mandatory Reporting responsibilities
  • Willingness to obtain mandatory national child safety training certificate
Job Responsibility
Job Responsibility
  • Preparing up to 3 meals per day for a large number of children
  • Menu planning and nutrition guidance
What we offer
What we offer
  • No weekend work or late night shifts
  • Choose when and how you work
  • Manage schedule via app
  • Discounts on groceries, food delivery, entertainment
  • Option to access pay on the same day
  • Parttime
!
Read More
Arrow Right
New

Journalist - Programmes

This is an opportunity for an ambitious and creative content maker to join the B...
Location
Location
United Kingdom , York
Salary
Salary:
26975.00 - 32010.00 GBP / Year
bbcstudios.com Logo
BBC Studios
Expiration Date
May 12, 2026
Flip Icon
Requirements
Requirements
  • Strong journalistic experience with sound editorial judgment, knowledge of BBC's news agenda, and production techniques
  • Technically proficient in using tools to gather broadcast material and skilled in writing and adapting content for various audiences and platforms, including social media
  • Highly organised and adaptable, able to manage multiple priorities, meet deadlines, and perform well under pressure
  • Excellent team player and communicator, capable of building effective relationships across teams and contributing creative ideas for improvement
  • Committed to diversity and inclusion, with an understanding of how individual differences strengthen the BBC
Job Responsibility
Job Responsibility
  • Carry out pre-production and post-production tasks in both studio and field settings, including the creation of live and pre-recorded programmes
  • Exercise editorial judgment in developing story ideas and producing accurate and impartial journalism and to carry out duties at all times in accordance with the BBC health and safety policy and editorial and social media guidelines
  • Use a range of video, audio and digital equipment and information technology to research, write, assemble, edit and deliver programmes in the appropriate medium, to the highest professional standards
  • Liaise closely with other team members and with other departments in the BBC, to ensure that output material is shared, duplication is avoided, and best practice is upheld
  • Must be able to work in a reporting and outputting capacity as this role works across multiple skillsets
What we offer
What we offer
  • Fair pay and flexible benefits including a competitive salary package
  • Flexible 35-hour working week
  • 25 days annual leave with the option to buy an extra 5 days
  • Defined pension scheme
  • Discounted dental, health care and gym
  • Excellent career and professional development
  • Support in your working life, including flexible working
  • Parttime
Read More
Arrow Right
New

Assistant Instructor in Construction

An Assistant Instructor is qualified to teach up to level 4 Certificate (level 6...
Location
Location
Fiji , Samabula
Salary
Salary:
32875.00 FJD / Year
fnu.ac.fj Logo
Fiji National University
Expiration Date
May 15, 2026
Flip Icon
Requirements
Requirements
  • Diploma/ Advanced Diploma with 5 years of industry/ teaching experience (For areas which does not have a Diploma/ Advanced, the qualification can be substituted for Trade Certificate (FQF level 4) with at least 6 years industry/ teaching experience with License or Professional certification).
  • Plus, Certificate in Teaching TVET (level 5)/ Cert IV in Training & Assessment/ National Certificate / Diploma in Tertiary Teaching.
  • Note: Applicants who do not hold the specified teaching qualification should be willing to upgrade.
Job Responsibility
Job Responsibility
  • Teach up to level 4 Certificate (level 6 Diploma, if applicable)
  • Assist Instructors/Senior academics in delivering course content
  • Conduct practical sessions
  • Assess student performance (in classroom and labs)
  • Provide academic guidance to students
  • Assist in the development of educational materials and curricula.
What we offer
What we offer
  • 10% superannuation
  • Fulltime
!
Read More
Arrow Right
New

Administrative Assistant

Our client, a growing organization in the technology industry, is seeking a deta...
Location
Location
United States , Branford
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Previous experience in an administrative assistant, office support, receptionist, or similar administrative role
  • Strong proficiency in Microsoft Office Suite, particularly Excel, PowerPoint, Outlook, and Word
  • Excellent organizational skills and strong attention to detail
  • detail oriented verbal and written communication skills
  • Ability to manage multiple responsibilities, prioritize effectively, and meet deadlines
  • Comfortable working in a detail oriented office environment with daily front desk responsibilities
  • At least 2 years of experience in an administrative assistant, receptionist, or office support role
  • Demonstrated ability to manage inbound calls, correspondence, and general front-office responsibilities
  • Strong data entry skills with careful attention to accuracy and organization
  • Experience creating reports, preparing presentations, and handling routine administrative documentation
Job Responsibility
Job Responsibility
  • Provide front desk coverage Monday through Friday, 8:30 a.m. to 4:30 p.m., including greeting visitors, checking identification, and ensuring proper visitor protocols are followed
  • Maintain a detail oriented and welcoming front office presence while directing guests and handling general inquiries
  • Create and update Excel-based sales reports using data provided by internal technical teams
  • Assist with the preparation of reports, summaries, and other business documentation
  • Support marketing email initiatives, including formatting, light design, editing, and distribution
  • Provide administrative support for sales order-related tasks and processes
  • training will be provided
  • Gather, organize, and maintain receipts and supporting documentation for credit card reconciliation
  • Manage and update the master office calendar, including employee time-off requests and scheduling updates
  • Order and maintain office supplies to support day-to-day office operations
What we offer
What we offer
  • medical, vision, dental, and life and disability insurance
  • enrollment in company 401(k) plan
  • Fulltime
Read More
Arrow Right
New

Cabinet Installer and Technician

Kitchen Tune-Up Wake Forest is a locally owned and operated business growing at ...
Location
Location
United States , Wake Forest
Salary
Salary:
20.00 - 35.00 USD / Hour
kitchentuneup.com Logo
Kitchen Tune-Up
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 1+ years of experience in carpentry and/or cabinet installation
  • Refacing experience is preferred but not required
  • Safely operate power hand tools including a table saw, miter saw, bandsaw, power hand saw, router, planer, and powered nail gun
  • Install cabinet hinges and doors
  • Install doors and drawer fronts
  • Install roll-out trays in cabinets
  • Excellent communication and problem-solving skills
  • Passion for craftsmanship and a keen eye for detail
  • Physical ability to lift heavy materials and work in various positions (standing, kneeling, etc.) for extended periods
  • Valid driver's license with a verifiable clean driving record
Job Responsibility
Job Responsibility
  • Arrive to jobsite on time in KTU-logo shirt and appropriate work clothing
  • Follow the project plan and instructions given by the project manager
  • Maintain a clean and safe work area and clean up daily
  • Install new cabinets, doors, drawer fronts, accessories, moldings, and decorative hardware
  • Follow our Trustpoints on every project
  • Interact professionally with clients to provide an exceptional customer experience
  • Communicate with the project manager daily about progress
  • Work quickly and efficiently
What we offer
What we offer
  • Competitive Compensation
  • Flexible Schedule
  • Paid Training & Development
  • Ongoing Professional Development
  • Free Uniforms
  • Parttime
Read More
Arrow Right
New

Pharmacy Technician

Job Purpose and Summary: At CVS Health, we are focused on transforming health ca...
Location
Location
United States , Wind Gap
Salary
Salary:
16.50 - 25.00 USD / Hour
https://www.cvshealth.com/ Logo
CVS Health
Expiration Date
June 21, 2026
Flip Icon
Requirements
Requirements
  • Must comply with any state board of pharmacy requirements or laws governing the practice of pharmacy, which includes but is not limited to, age, education, and licensure/certification
  • If the state board of pharmacy does not address or mandate a minimum age requirement, must be at least 16 years of age
  • If the state board of pharmacy does not address or mandate a minimum educational requirement, must have a high school diploma or equivalent, or be actively enrolled in high school or high school equivalency program
  • State-level licensure and national certification requirements vary by state
  • Regular and predictable attendance, including nights and weekends
  • Ability to complete required training within designated timeframe
  • Attention and Focus: Ability to concentrate on a task over a period of time
  • Ability to pivot quickly from one task to another to meet patient and business needs
  • Ability to confirm prescription information and label accuracy, ensuring patient safety
  • Customer Service and Team Orientation: Actively look for ways to help people, and do so in a friendly manner
Job Responsibility
Job Responsibility
  • Living our purpose by following all company SOPs at each workstation to help our Pharmacists manage and improve patient health
  • Following pharmacy workflow procedures at each pharmacy workstation (i.e., production, pick-up, drive-thru, and drop-off) for safe and accurate prescription fulfillment
  • Contributing to positive patient experiences by showing empathy and genuine care: creating heartfelt and personalized moments while serving patients at pick-up, drive-thru, and over the phone
  • keeping patients healthy by offering immunizations and other services at the register and over the phone
  • and demonstrating compassionate care by solving or escalating patient problems
  • Completing basic inventory activities, as permitted by law, and as directed by the pharmacy leadership team, such as accurately putting away medication deliveries and completing cycle counts, returns-to-stocks, waiting bin inventories, etc.
  • Contributing to a high-performing team, embracing a growth mindset, and being receptive to feedback
  • actively seeking opportunities to expand clinical and technical knowledge needed to better assist patients
  • Remaining flexible for both scheduling and business needs, while contributing to a safe, inclusive, and engaging team dynamic
  • voluntarily traveling to stores in the market to work shifts as needed by the business
What we offer
What we offer
  • medical
  • dental
  • vision coverage
  • paid time off
  • retirement savings options
  • wellness programs
  • Fulltime
Read More
Arrow Right
New

Casual Relief Teachers - Secondary

We are currently seeking Casual Relief School Teachers across Victoria who will ...
Location
Location
Australia , Melbourne
Salary
Salary:
Not provided
https://www.randstad.com Logo
Randstad
Expiration Date
May 20, 2026
Flip Icon
Requirements
Requirements
  • Bachelor of Education, Masters in Education, or Graduate Diploma of Education gained from a recognised Australian University or tertiary institution in Primary or Secondary Teaching
  • Current VIT registration (or willing and able to obtain)
  • Have easy access to transport
  • Australian work rights
  • Anaphylaxis Certificate
  • Work across a range of classes and subject areas
  • Implement lessons and programs provided by class teacher
  • Create an engaging and fun atmosphere for students
  • Knowledge of and commitment to child safeguarding
Job Responsibility
Job Responsibility
  • Creating a positive, interactive and caring environment
  • Work across a range of classes and subject areas
  • Implement lessons and programs provided by class teacher
  • Create an engaging and fun atmosphere for students
What we offer
What we offer
  • Access to pay as you earn it
  • Benefits and discounts across retail, entertainment, groceries & school supplies
  • Dedicated work-life partners supporting your career journey
  • Parttime
Read More
Arrow Right