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Senior Manager - Top of House Communications & Creative Lead

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Capital One

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Location:
United States , McLean

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Category:
-

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Contract Type:
Not provided

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Salary:

182500.00 - 229100.00 USD / Year

Job Description:

The Capital One Card Top of House Communications & Creative team is responsible for all aspects of the Card business's communications strategy and execution in order to propel business imperatives while promoting and protecting the reputation of Capital One Card. Our purview includes Card-wide communications, channels, and campaigns, as well as a full-service content and creative team that brings the story of Capital One Card to life on internal channels. We are communicators, event planners, project managers, and multimedia experts, and we are all storytellers. As a central team within Card Communications, we are strategic counselors to our partners throughout the Card business.

Job Responsibility:

  • Lead Card President-level forums, speaking engagements, videos, and messages
  • Support the planning, preparation and execution of speaking engagements
  • Lead efforts to build out communication strategies in support of Associate Experience (AX) efforts
  • Accountable for developing communications campaigns
  • Develop end-to-end channel plans, audience segmentation, messaging, production & measurement
  • Develop EC level executive messaging
  • Lead the Creative team to build on, evolve, elevate, and burnish the Card brand architecture
  • Proactively fuel and populate our communication team’s editorial calendar

Requirements:

  • Bachelor’s Degree or military experience
  • At least 6 years of experience in communications, chief of staff, or event and project management
  • At least 3 years of client facing or consulting experience
  • At least 3 years experience as a people leader

Nice to have:

  • 5+ years leading teams of communicators and/or chiefs of staff
  • 5+ years of client facing or consulting experience
  • Exceptional problem solving and influencing skills
  • Work experience achieving results with complex projects
What we offer:
  • comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being
  • performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI)

Additional Information:

Job Posted:
January 31, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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