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The Senior Manager of Technology will lead a high-performing team responsible for enabling informatics and automation capabilities across research drug discovery workflows, including target and molecule discovery, next-generation sequencing (NGS), and laboratory automation. This role provides strategic and hands-on leadership to deliver integrated technology solutions that support data-driven research both outside the lab through informatics platforms and inside the lab through automation and instrumentation.
Job Responsibility:
Lead and manage diverse teams within a matrixed organization
Collaborate with geographically dispersed teams, including those in the US, EU, and other international locations
Provide technology delivery leadership and domain expertise for R&D drug discovery informatics
Provide leadership for the implementation and support of specialized technology platforms that enable streamlined and automated scientific data management, ensuring data integrity from lab to analytics
Ensure scientific data operations are scoped into building Research-wide Artificial Intelligence/Machine Learning capabilities
Oversee the day-to-day management of technology platforms, ensuring that they meet performance, security, and availability requirements
Ensure ongoing alignment with strategy, compliance, and regulatory requirements for technology investments and services
Foster a culture of collaboration, innovation, and continuous improvement
Develop talent, motivate the team, delegate effectively, champion diversity within the team, and act as a role model of servant leadership
Understand the decision-making process, workflows, and business and information needs of business partners and stakeholders
Work with Product Owners, Service Owners and/or delivery teams to ensure that delivery matches commitments, acting as an escalation point and facilitating communication when service commitments are not met
Ensure communication of key performance metrics and analysis of unmet needs
Facilitate best practice sharing, ensuring ongoing alignment with the Technology & Digital strategy
Oversee operating budgets and product team budgets, ensuring regular review of actuals and latest estimates, managing according to agreed governance
Ensure alignment of Technology service plans across organization
Provide education to new partners with regards to Technology service offerings
Remain accountable for ensuring overall organizational compliance to quality/compliance requirements such as GXP and Privacy
Requirements:
Doctorate degree with 6 - 8 years of experience in Life Sciences, Computer Science, IT, Computational Biology/Bioinformatics or related field
Master’s degree with 8 - 10 years of experience in Life Sciences, Computer Science, IT, Computational Biology/Bioinformatics or related field
Bachelor’s degree with 10 - 14 years of experience in Life Sciences, Computer Science, IT, Computational Biology/Bioinformatics or related field
6+ years of experience in implementing and supporting biopharma research software platforms and lab automation
Experience working in biopharma R&D with emphasis on implementing research technologies
Demonstrated expertise in a scientific domain area (molecule discovery, disease biology, etc.) and related technology needs (omics pipelines/NGS, lab automation, etc.)
Proven experience managing day-to-day R&D laboratory technology operations, including directing lab technicians supporting laboratory computers and scientific software
coordinating with vendors and internal IT support teams
and overseeing patching, software upgrades, and operating system lifecycle and refresh activities to ensure reliable, compliant, and uninterrupted lab operations
Strong knowledge of IT service management (ITSM) principles and methodologies
Excellent problem-solving skills and a passion for tackling complex challenges in drug discovery with technology and data
Demonstrated experience building strong teams with consistent practices in a matrix organization
Strong communication and organizational abilities with a proven capacity to manage multiple priorities effectively
Nice to have:
Experience in a leadership role within a biopharmaceutical organization
Experience with current cloud technologies (AWS, Azure etc.), use of AI and large language models (LLMs), programming languages (Python, R)
In-depth knowledge of Agile processes and principles for coordinated solutions and teams via SAFe
Experience in establishing business partnerships and IS governance practices involving senior business stakeholders
Strong analytical/critical-thinking and decision-making abilities
Ability to work effectively in a fast-paced, dynamic environment
SAFe Agilist, Certified Agile Leader or similar (preferred)
Excellent leadership and team management skills
Strong transformation and change management experience
Exceptional collaboration and communication skills
High degree of initiative and self-motivation
Ability to manage multiple priorities successfully
Team-oriented with a focus on achieving team goals
Strong presentation and public speaking skills
Ability to work effectively with global, virtual teams