CrawlJobs Logo

Senior Manager, Technical Consulting

ramp.com Logo

Ramp

Location Icon

Location:
United States , Remote ▼

Category Icon
Category:
IT - Software Development

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

210240.00 - 321200.00 USD / Year
Save Job
Save Icon
Apply Position

Job Description:

Technical Consulting Managers lead and develop a team of Technical Consultants who support Ramp customers across implementation, integration, and expansion workstreams. You’ll balance strategic leadership, people management, and hands-on technical execution to ensure your team delivers consistent, high-quality outcomes for customers while contributing to Ramp’s long-term growth.

Job Responsibility:

  • Manage and coach a team of Technical Consultants, ensuring consistent delivery, customer satisfaction, and ongoing career development
  • Own hiring, onboarding, and performance management for your team, fostering a high-performance and inclusive team culture
  • Oversee execution of activation and expansion engagements - ensuring your team adheres to best practices and delivers outcomes aligned to Ramp’s goals
  • Serve as a player-coach by continuing to own select customer engagements while driving enablement, quality, and accountability across your team
  • Act as a point of escalation for technical blockers or ambiguous project challenges
  • help ICs navigate customer friction and internal alignment issues
  • Partner cross-functionally with Post Sales Teams, Product, Engineering, and CX teams to align on roadmap, feedback loops, and capacity planning
  • Drive operational rigor through forecast planning, workload balancing, and continuous process improvement
  • Lead internal initiatives to scale technical consulting capabilities, improve playbooks, and build repeatable success across the org
  • Make judgment calls in ambiguous situations where no process or precedent exists - and help others learn to do the same
  • Translate broader org strategy into tactical execution through clear prioritization, communication, and enablement

Requirements:

  • 5+ years of experience in solutions management, technical consulting, customer success, or implementation leadership
  • 2-3 years of experience managing individual contributors and owning team outcomes
  • Proven success in balancing hands-on project work with people leadership and internal operations
  • Deep understanding of ERP systems (e.g. NetSuite, Sage Intacct, Microsoft Dynamics), APIs, and finance/accounting workflows
  • Ability to assess and guide technical solution design while bringing clarity to ambiguity and unblocking teams with sound judgment
  • Strong people management and coaching skills, with experience developing ICs and driving accountability
  • Cross-functional collaboration experience with Post Sales Team, Product, Engineering, Sales, and CX
  • Exceptional communication skills - able to advocate for your team, align stakeholders, and guide customer expectations
  • Bias toward action, ownership, and continuous improvement in a high-growth, fast-changing environment
What we offer:
  • 100% medical, dental & vision insurance coverage for you
  • Partially covered for your dependents
  • One Medical annual membership
  • 401k (including employer match on contributions made while employed by Ramp)
  • Flexible PTO
  • Fertility HRA (up to $10,000 per year)
  • Parental Leave
  • Unlimited AI token usage
  • Pet insurance
  • Centralized home-office equipment ordering for all employees
  • Health and Wellness stipend
  • In-office perks: lunch, snacks, drinks, and more
  • Budget for intra-office travel
  • Relocation support to NYC or SF (as needed)
  • Offers Equity

Additional Information:

Job Posted:
February 21, 2026

Employment Type:
Fulltime
Work Type:
Remote work
Icon
Ramp - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Senior Manager, Technical Consulting

Senior Associate, Management Consulting

Your role as a Senior Associate will harness your passion for innovative technol...
Location
Location
United States , Southern California or Denver
Salary
Salary:
115000.00 - 140000.00 USD / Year
trace3.com Logo
Trace3
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum of 5 years of related professional work experience preferably at a technology or consulting company
  • Strong client service skills are imperative
  • Strong understanding of Information Technologies and how a services organization works
  • Ability to listen, build rapport, and credibility as a strategic partner within business units
  • able to build bridges across teams and job functions
  • Demonstrates experience in program management, change management and continuous improvement
  • Highly organized, detail-oriented, excellent time management skills and able to effectively prioritize tasks in a fast-paced, high-volume, and evolving work environment
  • Ability to support customer requests with a proactive and consultative manner
  • listen and understand user requests and needs and effectively deliver
  • Comfortable managing multiple and changing priorities, and meeting deadlines in an entrepreneurial environment
Job Responsibility
Job Responsibility
  • Own and lead a project/program workstream including the status, timelines, communication, resource coordination and planning.
  • Continuously collect, gather and analyze project dimensions to identify risk, issues and or improvement opportunities and present details through compelling presentations
  • Continuously monitor and create transparency through the communication of project status, issues and risks to internal teams and our client
  • Provide customer service support for project resources and management team
  • Assist in the development of strategies to solve complex technical challenges
  • Proactively assist in the management of several clients, while reporting to Managers and above
  • Establish effective working relationships directly with clients
  • Contribute to the development of your own and the team’s technical acumen
  • Be actively involved in business development activities to help identify and research opportunities on new/existing clients
  • Continue to develop internal relationships and your Trace3 brand
What we offer
What we offer
  • Comprehensive medical, dental and vision plans for you and your dependents
  • 401(k) Retirement Plan with Employer Match, 529 College Savings Plan, Health Savings Account, Life Insurance, and Long-Term Disability
  • Competitive Compensation
  • Training and development programs
  • Major offices stocked with snacks and beverages
  • Collaborative and cool culture
  • Work-life balance and generous paid time off
  • Fulltime
Read More
Arrow Right

Senior Technical Account Manager

As a Senior Technical Account Manager (maternity leave coverage - 24 months) you...
Location
Location
Romania , Bucharest
Salary
Salary:
Not provided
siriusxm.com Logo
SiriusXM
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Entrepreneurial, a self-starter
  • Strong organizational, process and analytical skills. Detail-oriented
  • Excellent interpersonal communicator (written and verbal) skills, especially in client services context
  • Deeply interested in the advertising technology industry
  • Capable of establishing a trusting relationship with the client, ultimately becoming a strategic advisor
  • Able to handle work in a fast-paced environment and to work with international teams
  • Open and flexible to execute tasks at every level
  • Applicants must have a good sense of humor and sound judgment
  • Experienced working with remote operations and R&D team a plus
  • Fluency in English (with a second European language a big advantage)
Job Responsibility
Job Responsibility
  • Manage a handful of our most strategic VIP customers, ensuring a ‘customer first’ approach to achieve adoption of AdsWizz tools and growth of our partners digital audio business
  • Be key in the preparation and delivery of VIP customer quarterly business reviews and ensure agreed actions are processed
  • Work with internal teams (support, product, engineering etc.) to ensure your VIP customers voice is heard within the AdsWizz organization
  • Be an expert on the AdsWizz supply side platform while understanding its unique position and the value it affords to our supply partners
  • Drive on-boarding of new partners including business requirement definition, technical briefing and product deployment specifications, project launch plan creation, acceptance validation and product delivery project management
  • Coordinate with the Sales/Business Development, Product and Operations Management, and publishers to ensure operation-readiness post-launch
  • Act as a point of contact for customer product and operational change management, post product delivery
  • Be a product liaison covering roadmap, releases, and feature requests between our product team and publishers
  • Monitor key technical and business metrics, share insights and analytics to partners/customers and internal stakeholders
  • Help facilitate various work streams from both a product and commercial perspective
What we offer
What we offer
  • Casual & friendly working environment with opportunities to impact the company with your ideas and involvement
  • Technology diversity, interesting technical exposure in building the best ad-tech product on the market
  • Quarterly Sales Incentive plan to celebrate personal and company wins
  • Individual training budget to use as you like for skill improvement
  • Sports bonus for activities such as gym, biking, and yoga
  • Meal tickets card for enjoyable lunch breaks
  • Gift cards for special events and holidays
  • Days off for your birthday and special events, to recharge and enjoy your BIG moment
  • Private medical subscription to keep you healthy
  • Private Pension Fund (Pillar III) based on your years of tenure
  • Fulltime
Read More
Arrow Right

Senior Technical Product Marketing Manager

We are seeking an enthusiastic Senior Technical Product Marketing Manager to dev...
Location
Location
United States
Salary
Salary:
Not provided
https://www.atlassian.com Logo
Atlassian
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proven experience in Service Management, along with hands-on experience in implementing Service Management solutions
  • Over 7 years of experience in technical product marketing, solutions consulting, implementation, sales engineering, or product management, preferably within ITSM, ESM, or ITOM software sectors
  • A comprehensive understanding of the priorities and needs of ITSM and IT operations leaders
  • Exceptional communication skills
  • proficient in presenting and demonstrating the value of products and solutions to IT buyers, influencers, and internal stakeholders
  • Outstanding public speaking and presentation abilities, capable of engaging and inspiring diverse audiences. Demonstrates confidence in both practices and products
  • Strong networking and relationship-building skills. Proficient in establishing trusted relationships with analysts and other influencers through product and solution briefings, demonstrations, evaluations, and engagement in online communities and social media
  • Experience representing organizations at industry events and conferences
  • Relevant certifications in ITSM or related fields are advantageous
Job Responsibility
Job Responsibility
  • Develop compelling, differentiated, and feature-accurate content and messaging that effectively highlights the Atlassian Service Management solution
  • Represent the organization at industry conferences, seminars, and events, delivering presentations and participating in panel discussions
  • Establish and maintain relationships with key stakeholders, including industry leaders, partners, and prospective clients
  • Remain informed about industry trends and advancements to ensure our solutions remain competitive and relevant
  • Serve as a spokesperson for the organization, providing insights and thought leadership on Service Management practices and innovations
  • Engage directly with senior leadership teams at our largest customers to facilitate their understanding of the transition to the Atlassian Service Management solution, emphasizing the integration of practices, personnel, and product
  • Collect feedback from external engagements to inform product development and strategic initiatives
What we offer
What we offer
  • health coverage
  • paid volunteer days
  • wellness resources
  • bonuses
  • commissions
  • equity
  • Fulltime
Read More
Arrow Right

Senior ServiceNow Technical Consultant / Developer

Senior ServiceNow Technical Consultant/Developer role focusing on implementing S...
Location
Location
Bulgaria , Sofia
Salary
Salary:
Not provided
https://www.inetum.com Logo
Inetum
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5+ years experience implementing ServiceNow
  • Strong ServiceNow core capabilities knowledge, including ITSM and any of HAM, SAM, HRSD, ERM, FSM etc.
  • Industry domain expertise in any of: Telecommunications, Banking/Financial Services, Healthcare, Manufacturing, Government, Field Services, Procurement, etc.
  • Understanding of integrations, data models, and process automation
  • JavaScript
  • Ability to travel up to 25%
  • Interpersonal skills – leading skills, communication, negotiation, focus on details, prioritization, decision-making and strong analytical, and problem-solving skills
  • Ability to meet deadlines by working under pressure
  • Good presentation skills
  • Fluent English (Verbal and Written)
Job Responsibility
Job Responsibility
  • Participate in workshops with customers to assess current processes and establish the future state
  • Design and deliver ServiceNow solutions based on defined technical architecture, following technical standards and leading practises
  • Consult, Install, configure, and integrate products from ServiceNow on any of the following domains: Platform, Customer Experience & industry solutions, Technology Excellence, Employee Experience
  • Develop custom solutions as required through scripting and application development
  • Prepare technical documentation as specified in customer contracts and as internally required
  • Maintain skills on HAM (Hardware Asset Management) and/or SAM (Software Asset Management) and/or CSM (Customer Service Management) and/or FSM (Field Service Management), HRSD (HR Service Delivery) and/or ERM (Enterprise Risk Management) and/or Industry product offerings such as Telecommunications, Financial Services
What we offer
What we offer
  • Excellent remuneration package
  • 24 paid vacation days
  • Flexible working arrangements
  • Additional Health insurance
  • Training and certifications
  • Great working environment and team spirit
  • Fulltime
Read More
Arrow Right

Senior Technical Consultant

As a Senior Technical Consultant with GlideFast Consulting, you will work to dev...
Location
Location
United States , Waltham
Salary
Salary:
Not provided
glidefast.com Logo
GlideFast
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 2+ years delivering technical solutions on the ServiceNow platform
  • 1+year(s) in a consulting role, delivering software implementations preferable
  • Very strong working expertise with configuration and customization of solutions in one (1) or more of the following specializations: ServiceNow Mainline Application(s) (ITSM, ITBM, CSM, HR, ITOM, or other additional products)
  • Service Portal (HTML, CSS, AngularJS, SASS, Bootstrap)
  • ServiceNow Application Development (Scoped Applications)
  • 3rd Party Integrations Development (REST, SOAP, MID Servers, or other additional products)
  • ServiceNow development experience with CSM or HRSD modules preferred
  • Expertise with JavaScript and ServiceNow JavaScript API's
  • Strong consultative skills with software service delivery to lead customers in improving their processes and organizational models
  • Strong knowledge in ITIL foundations with the ability to relate concepts to implementation strategies is required
Job Responsibility
Job Responsibility
  • Deliver high-quality consulting services to install, configure, and integrate software products from ServiceNow
  • Develop custom software solutions as required through scripting and software development
  • Prepare technical documentation as specified in customer contracts and as internally required
  • Provide value-based assessments and workshops to help the customer maximize business results from ServiceNow software
  • Write/create custom business rules, client scripts, script includes, UI policies, ACL’s, data policies, UI scripts
  • Troubleshoot basic configuration/script issues
  • Attend requirements review and validation sessions as required
  • Participate in scrum ceremonies
  • Deliver measurable results within the appropriate timeline resulting in positive customer feedback
  • Perform code review of peers as needed
Read More
Arrow Right

Senior ServiceNow Technical Consultant / Developer

We are looking for ITSM Implementation Consultants/ Developers to join our highl...
Location
Location
Bulgaria , Sofia
Salary
Salary:
Not provided
https://www.inetum.com Logo
Inetum
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5+ years experience implementing ServiceNow
  • Strong ServiceNow core capabilities knowledge, including ITSM and any of HAM, SAM, HRSD, ERM, FSM etc.
  • Industry domain expertise in any of: Telecommunications, Banking/Financial Services, Healthcare, Manufacturing, Government, Field Services, Procurement, etc.
  • Understanding of integrations, data models, and process automation, with the ability to communicate technical concepts to non-technical audiences
  • JavaScript
  • Ability to travel up to 25%
  • Interpersonal skills – leading skills, communication, negotiation, focus on details, prioritization, decision-making and strong analytical, and problem-solving skills
  • Ability to meet deadlines by working under pressure
  • Good presentation skills
  • Fluent English (Verbal and Written)
Job Responsibility
Job Responsibility
  • Participate in workshops with customers to assess current processes and establish the future state
  • Design and deliver ServiceNow solutions based on defined technical architecture, following technical standards and leading practises
  • Consult, Install, configure, and integrate products from ServiceNow on any of the following domains
  • Platform, Customer Experience & industry solutions, Technology Excellence, Employee Experience
  • Develop custom solutions as required through scripting and application development
  • Prepare technical documentation as specified in customer contracts and as internally required
  • Maintain skills on, HAM (Hardware Asset Management) and/or SAM (Software Asset Management) and/or CSM (Customer Service Management) and/or FSM (Field Service Management), HRSD (HR Service Delivery) and/or ERM (Enterprise Risk Management) and/or Industry product offerings such as Telecommunications, Financial Services, etc
What we offer
What we offer
  • Excellent remuneration package
  • 24 paid vacation days
  • Flexible working arrangements
  • Additional Health insurance
  • Training and certifications
  • Great working environment and team spirit
  • Fulltime
Read More
Arrow Right

Consulting Senior Manager

Demand for our services continues to grow at a fast pace and we are hiring entre...
Location
Location
United States , Englewood
Salary
Salary:
131000.00 - 150000.00 USD / Year
tgrpsolutions.com Logo
TGRP Solutions
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High energy and enthusiasm, with a strong commitment to exceeding client expectations
  • Flexibility and openness to work in a variety of assignments, industries, and roles
  • Ability to provide value-added service to our clients
  • Strong communication & interpersonal skills, with demonstrated ability to connect and build relationships with clients, firm leadership, & peers
  • Confidence and professional aptitude, with the ability to effectively convey skills, knowledge, and qualifications to clients
  • Team player with a strong desire to be an active, long-term participant in the growth of the firm
  • Problem-solver mentality with the ability to work effectively towards finding possible solutions for clients and ability to work cross-functionally within an organization
  • Undergraduate degree in accounting or finance
  • Certified Public Accountant (CPA) certification, or progress towards, preferred
  • Minimum of 7 years of experience in public accounting and or industry
Job Responsibility
Job Responsibility
  • Interact directly with our clients and ensure project delivered and quality
  • Provide leadership, strategic financial solutions, and results in areas such as: Audit Readiness/SOX Compliance
  • M&A/Due Diligence
  • ERP Integration, Conversion & Optimization
  • Process Improvement
  • Technical Accounting & Standards Implementation
  • SEC Reporting & Filings
  • Core Accounting
  • Pre IPO-Planning & Support
  • Post IPO – Normalization
What we offer
What we offer
  • Healthcare/dental/vision
  • Paid vacation/sick time
  • Paid holidays
  • 401(k)
  • Allowance for professional development
  • Sabbatical program
  • Overtime
  • Annual bonus eligibility
  • Performance bonus eligibility
  • Fulltime
Read More
Arrow Right

Senior Technical Solutions Consultant

As a Senior Technical Solutions Consultant, you will serve as a critical technic...
Location
Location
Hungary
Salary
Salary:
Not provided
captivateiq.com Logo
CaptivateIQ
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5+ years of experience in SaaS technical support, solutions consulting, or related technical customer-facing roles
  • Proficiency in Microsoft Excel, managing and manipulating multi-source, high-volume datasets to support various business applications
  • Proven success owning and efficiently driving resolution for highly complex customer and system issues in a fast-paced, data-driven environment
  • Demonstrated expertise in analyzing and troubleshooting end-to-end data models (including calculation logic, dependencies, integrations and data flows) to diagnose and resolve configuration gaps and financial discrepancies
  • Excellent communication skills, with the ability to explain technical concepts clearly
  • Experience collaborating cross-functionally to improve processes, tools, or customer outcomes
Job Responsibility
Job Responsibility
  • Own and resolve complex, high-impact customer cases, serving as the primary escalation point and driving thorough, professional resolutions that often require deep cross-functional coordination
  • Apply advanced technical expertise to analyze and troubleshoot end-to-end customer data models, reviewing calculation logic, dependencies, Integrations, and data flows to uncover configuration gaps and root-cause drivers of discrepancies
  • Act as an escalation point for high-impact or urgent issues, ensuring a thorough and professional resolution
  • Communicate effectively with both technical and non-technical audiences to clarify issues, progress, and outcomes
  • Proactively partner with Product, Engineering, and Customer Success to communicate technical issues, close feedback loops, and drive the prevention of recurring problems through systematic fixes
  • Develop deep product and domain expertise in CaptivateIQ’s platform, data structures, and the broader domain of sales compensation and business logic
  • Analyze and validate data to identify root causes of configuration or calculation discrepancies
  • Partner with internal teams to improve workflows, documentation, and tooling that support scalable operations
  • Identify patterns and recommend process improvements to enhance efficiency and customer experience
  • Lead or contribute to initiatives that enhance support processes, tools, and knowledge sharing
  • Fulltime
Read More
Arrow Right
Jobs by Category
Art and Entertainment Jobs Banking Jobs Call Center Jobs Construction Jobs Consulting Jobs Customer Service Jobs Education Jobs Energy Jobs Finance Jobs Gastronomy Jobs Health and Beauty Jobs Hospitality and Tourism Jobs Human Resources Jobs Insurance Jobs IT - Administration Jobs IT - Software Development Jobs Legal Jobs Logistics Jobs Manufacturing Jobs Marketing, Digital Marketing, SEO, SEM Jobs Media Jobs Nursing Jobs Office Administration Jobs Pharmacy Jobs Physical Work Jobs Public Relations Jobs Public Sector Jobs Purchasing Jobs Quality Control Jobs Real Estate Jobs Research and Development Jobs Sales Jobs
Job Positions Jobs by Country
United States Jobs United Kingdom Jobs India Jobs Canada Jobs Australia Jobs Germany Jobs Ireland Jobs Poland Jobs
Company
Blog About Us Contact
Follow Us
Facebook
X (Twitter)
LinkedIn
Instagram
CrawlJobs Group
ITFlashcards AllDevBlogs
© 2026 CrawlJobs Ltd. All Rights Reserved
Terms & Conditions Privacy Policy