CrawlJobs Logo

Senior Manager Technical Analyst

India, Hyderabad · Job Posted March 22, 2026
Apply Position
Job Link Share

Job Description

Alter Domus is currently seeking a Technical Business Analyst to join our VBO team at our Hyderabad office, where you will help build the next generation of fund administration software. This role will work directly with business users and software engineers to deliver client facing solutions in a fast-paced environment. Strong analytical and troubleshooting skills, as well as versatility in juggling multiple tasks and projects concurrently, are essential. A successful candidate will be a self-starter and quick learner, capable of grasping new concepts quickly, who can consistently deliver quality results in a client-focused, team-based culture. While the focus is delivering key features for the software, this role will also oversee and mentor junior Technical Business Analysts on the team.

Job Responsibility

  • Apply exceptional fund accounting expertise to optimize efficiencies for our global user base
  • Work directly with our technology team to investigate and resolve complex accounting and reporting issues
  • Model accounting calculations and present, break down for developers
  • Lead new business requirements for ongoing improvements to the accounting and reporting platform
  • Use accounting and operations experience to identify and drive operational improvements through applied technology solutions
  • Keep projects on budget and on time
  • Apply basic technology skills to analyze and troubleshoot system issues
  • Test new features and support our quality control team on documenting test plans
  • Oversee and mentor junior Technical Business Analysts on the team
  • Train and mentor junior staff members

Requirements

  • Bachelor’s degree in Accounting
  • 15-20 years of accounting, fund administration experience
  • Exposure to hedge funds, private equity, and credit funds
  • Proactive learning style, highly inquisitive and curious attitude, and excellent track-record of solving complex problems with focus and determination
  • Strong aptitude for numbers and auditing
  • Curiosity about technology and enjoys working with both business and technology professionals
  • Highly capable of working both independently and collaboratively within a dynamic team environment
  • Experience acting as a liaison or interface between business users and technology team is preferred
  • Basic technology skills such as T-SQL, Excel macros, and advanced Excel modeling a plus
  • CPA a plus

Nice to have

  • Basic technology skills such as T-SQL, Excel macros, and advanced Excel modeling a plus
  • CPA a plus
  • Experience acting as a liaison or interface between business users and technology team is preferred

What we offer

  • Competitive, comprehensive benefits package including a generous vacation policy
  • Diverse work environment
  • Strong global connections
  • Sophisticated work environment with prominent clients
  • Support for professional accreditations
  • Flexible arrangements, generous holidays, plus an additional day off for your birthday
  • Continuous mentoring along your career progression
  • Active sports, events and social committees across our offices
  • 24/7 support available from our Employee Assistance Program
  • The opportunity to invest in our growth and success through our Employee Share Plan
  • Additional local benefits depending on your location
  • Access to Alter Domus Academy with six learning zones and resources from LinkedIn Learning

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Similar Jobs for

Senior Manager Technical Analyst

8 matching positions

Senior Technical Project Manager / Business Analyst

We are seeking a Senior Technical Project Manager / Business Analyst for a part-...
Location
Location
United States
Salary
Salary:
Not provided
techholding.co Logo
Tech Holding
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Strong business analysis experience including requirements gathering, process documentation, and use case definition
  • Project management experience including milestone tracking, risk logging, and stakeholder communication
  • Technical fluency with the ability to work closely with engineers and translate between business and technical teams
  • Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time
Job Responsibility
Job Responsibility
  • Capture and document current-state payroll workflows, translating SME knowledge into clear, build-ready requirements
  • Define and document variance threshold rules and checklist logic in collaboration with internal payroll stakeholders
  • Develop functional and technical requirements for Variance Detection
  • Develop functional and technical requirements for Checklist Validation and Case Management
  • Track project progress, maintain status reporting, and communicate updates to executive stakeholders
  • Coordinate UAT efforts and support pilot close activities
  • Create SOPs and runbooks to support operational handoff
  • Parttime
Read More
Arrow Right

Senior Manager Business Analyst Genesys CX & Contact Centre Analyst

We are seeking an experienced individual to support the design, delivery, config...
Location
Location
India , Pune
Salary
Salary:
Not provided
vodafone.com Logo
Vodafone
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5+ years of experience as a Business Analyst within contact centre or telecommunications environments
  • Hands-on expertise in platforms such as AWS Connect, Genesys Engage, or Genesys Cloud CX
  • Strong understanding of contact centre technologies including IVR, ACD, CTI, WFM, and QM
  • Demonstrated experience in CTI and CRM integrations with a focus on enhancing agent and customer experience
  • Ability to translate complex technical concepts into clear, accessible language for all stakeholders
  • Knowledge of Agile and Waterfall methodologies
  • Technical experience with SIP, voice solutions, social media channels, chat, video, and asynchronous messaging
  • Technical degree and minimum four years of contact centre experience
Job Responsibility
Job Responsibility
  • Lead discovery and requirements-gathering sessions for contact centre and CX initiatives
  • Work with architects and development teams to design solutions including routing logic, IVR flows, call journeys, and reporting structures
  • Configure and implement platforms such as Genesys, AWS Connect and other contact centre technologies including queues, profiles, and contact flows
  • Analyse and define requirements for CTI and CRM integrations supporting platforms such as Salesforce and ServiceNow
  • Participate in test planning, UAT execution, and validation of deployed solutions
  • Produce user guides, process flows, and technical documentation for support teams and stakeholders
  • Act as a liaison between business teams, technical teams, and vendors ensuring alignment and expectation management
  • Contribute to application lifecycle management ensuring reusability and architectural consistency
What we offer
What we offer
  • Opportunity to work on advanced CX and contact centre technologies across global operations
  • Exposure to complex technical landscapes and collaboration with multi‑national teams
  • Ability to influence VOIS‑wide application architecture and contribute to strategic technology decisions
  • Continuous learning in DevOps, cloud-based contact centre platforms, and enterprise integrations
  • A collaborative environment promoting innovation, problem‑solving, and professional growth
Read More
Arrow Right

Senior Manager Business Analyst Genesys CX & Contact Centre Analyst

We are seeking an experienced individual to support the design, delivery, config...
Location
Location
India , Pune
Salary
Salary:
Not provided
vodafone.com Logo
Vodafone
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5+ years of experience as a Business Analyst within contact centre or telecommunications environments
  • Hands-on expertise in platforms such as AWS Connect, Genesys Engage, or Genesys Cloud CX
  • Strong understanding of contact centre technologies including IVR, ACD, CTI, WFM, and QM
  • Demonstrated experience in CTI and CRM integrations with a focus on enhancing agent and customer experience
  • Ability to translate complex technical concepts into clear, accessible language for all stakeholders
  • Knowledge of Agile and Waterfall methodologies
  • Technical experience with SIP, voice solutions, social media channels, chat, video, and asynchronous messaging
  • Technical degree and minimum four years of contact centre experience
Job Responsibility
Job Responsibility
  • Lead discovery and requirements-gathering sessions for contact centre and CX initiatives
  • Work with architects and development teams to design solutions including routing logic, IVR flows, call journeys, and reporting structures
  • Configure and implement platforms such as Genesys, AWS Connect and other contact centre technologies including queues, profiles, and contact flows
  • Analyse and define requirements for CTI and CRM integrations supporting platforms such as Salesforce and ServiceNow
  • Participate in test planning, UAT execution, and validation of deployed solutions
  • Produce user guides, process flows, and technical documentation for support teams and stakeholders
  • Act as a liaison between business teams, technical teams, and vendors ensuring alignment and expectation management
  • Contribute to application lifecycle management ensuring reusability and architectural consistency
What we offer
What we offer
  • Opportunity to work on advanced CX and contact centre technologies across global operations
  • Exposure to complex technical landscapes and collaboration with multi‑national teams
  • Ability to influence VOIS‑wide application architecture and contribute to strategic technology decisions
  • Continuous learning in DevOps, cloud-based contact centre platforms, and enterprise integrations
  • A collaborative environment promoting innovation, problem‑solving, and professional growth
Read More
Arrow Right
New

Senior Technical Analyst

WELCOME TO SITA At SITA, we keep airports moving, airlines flying smoothly, and...
Location
Location
Malaysia; Singapore , Kuala Lumpur; Singapore
Salary
Salary:
Not provided
sita.aero Logo
SITA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • At least 5 years experience in deployment or support of application software implementing systems and modules with experience of multiple full lifecycle implementations
  • Provides maintenance and support of applications implemented
  • Understand SITA methodologies and practices
  • Drafts technical documentation that helps the maintenance of application
  • Escalates risks and issues that pose a significant impact to deliverables
  • Supports implementation of application and user acceptance testing
  • Understand the concept of IT security and its application to systems architecture
  • Good understanding of system integration and hardware
  • Expert understanding of Microsoft Windows Server operating system 2016 onwards, installation, troubleshooting, Windows clustering and domain controllers
  • Good Understanding of Messaging Platforms – MS MQ, Active MQ, Rabbit MQ, etc
Job Responsibility
Job Responsibility
  • Participate in User workshops to capture and understand customer requirements
  • Responsible for gathering, managing and analysing User/Technical requirements to design new application changes
  • Works with multiple stake holders during the project delivery and actively involved in all project meetings
  • Coordinates with the Implementation testing and support of application during delivery
  • Responsible for ensuring quality solutions are delivered to business users on time and budget
  • Contributes to the development of application and process best practices and using a consultative approach gets buy-in from all stakeholders
What we offer
What we offer
  • Flex Week: Work from home up to 2 days/week (depending on your team's needs)
  • Flex Day: Make your workday suit your life and plans
  • Flex-Location: Take up to 30 days a year to work from any location in the world
  • Employee Wellbeing: We have got you covered with our Employee Assistance Program (EAP), for you and your dependents 24/7, 365 days/year. We also offer Champion Health - a personalized platform that supports a range of wellbeing needs
  • Professional Development: At SITA, we believe growth fuels innovation. Our learning ecosystem offers access to world-class platforms and programs designed to help you thrive. From LinkedIn Learning, Microsoft's Enterprise Skills Initiative, and Airport Council International -available to all employees-to specialized solutions like Pluralsight for technology upskilling, Harvard Business Publishing for people leadership, Stanford for strategic development and many others, we align learning opportunities with your Development Plan and our business priorities. Your development journey is supported every step of the way
  • Competitive Benefits: Competitive benefits that make sense with both your local market and employment status
  • Fulltime
Read More
Arrow Right

Senior Technical Analyst

The Senior Technical Analyst has overall responsibility for providing client tec...
Location
Location
United States , Albany
Salary
Salary:
71400.00 - 135000.00 USD / Year
nttdata.com Logo
NTT DATA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum eight (8) years’ experience applying SDLC methodologies and database management, with hands-on experience in writing and debugging complex queries. analyzing data, understanding system architectures, and troubleshooting issues effectively, leading to efficient problem resolution
  • Minimum five (5) years of experience developing and implementing QA processes and strategies, performing QA assessments of document artifacts associated with system implementation projects, and providing strong leadership skills, with ability to mentor junior analysts, manage cross-functional collaborations and communicate effectively with stakeholders at all levels
  • Minimum five (5) years of experience with analysis of organizational structure and functional interdependencies
  • Minimum two (2) years of experience with cloud-based solutions and architectures
  • Bachelor’s degree in information technology, Business Administration, or similar field
  • This position requires 50% onsite, so local candidates required
Job Responsibility
Job Responsibility
  • Evaluating the business structure with a broad view of the systems and requirements to ensure designs align with approved plans
  • Assessing the quality of contractor submitted software development lifecycle (SDLC) deliverables including the Requirements Specification Document (RSD)/Business Requirements document (BRD), Functional Design Documents (FRDs), Technical Design Documents (TDDs) and provides constructive feedback, especially technical-related, to documents to ensure that system functionality will meet user needs
  • Evaluating current system designs, including enterprise architecture, and makes recommendations for improvement
  • Recommend improvements to business operations in line with strategies and SLAs
  • Monitoring systems and platforms for SLA compliance
  • Evaluating Service Desk and Call Center tickets for trends, aging tickets, and recommends improvements
  • Performing code reviews on various components of the system
  • Evaluating various models such as service models, cap ability maturity models, and operating models for quality and adherence to defined standard criteria
  • Utilizing comprehensive understanding of both physical and logical databases models along with the utilization of database queries to conduct performance tests and analyses of database efficiencies
  • Interpreting database performance metrics and operational utility reports and providing assessment
What we offer
What we offer
  • medical
  • dental
  • vision insurance with an employer contribution
  • flexible spending or health savings account
  • life and AD&D insurance
  • short and long term disability coverage
  • paid time off
  • employee assistance
  • participation in a 401k program with company match
  • additional voluntary or legally-required benefits
  • Fulltime
Read More
Arrow Right

Senior Technical Analyst

This is where your work makes a difference. At Baxter, we believe every person—r...
Location
Location
United States , Palo Alto
Salary
Salary:
80000.00 - 110000.00 USD / Year
https://www.baxter.com/ Logo
Baxter
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's degree and/or 3+ years of equivalent combination of education and applicable work experience in healthcare or IT within a customer‑facing role
  • Excellent interpersonal and communication skills
  • comfortable working with frontline nursing, physicians, and point‑of‑care support staff
  • Experience supporting and troubleshooting computer hardware and software in healthcare, preferably with nursing point‑of‑care solutions
  • General knowledge of systems integration workflow capabilities, requirements, and protocols
  • General knowledge of wireless communication systems and protocols
  • Strong organizational skills with the ability to determine workload priorities and schedules with a service‑oriented mindset
  • Self‑driven and proactive in identifying areas of need to increase satisfaction
Job Responsibility
Job Responsibility
  • Develop deep expertise in the Hillrom Care Communications solution, including technical architecture, product capabilities, and support processes
  • Serve as the primary onsite subject matter expert, building strong, long‑term relationships with end users and key hospital stakeholders
  • Support deployments through coordination, communication, provisioning, and collaboration with cross‑functional Baxter and hospital teams
  • Provide multi‑channel technical support (onsite, phone, email, IM), including troubleshooting, log review, issue replication, and documentation
  • Manage system administration tasks such as Web Admin portal updates, directory maintenance, and smartphone MDM processes
  • Track, trend, and resolve issues while identifying opportunities for process improvements and best‑practice development
  • Deliver training for new staff, support ongoing education, and assist with upgrades, testing, and validation of new features
  • Communicate customer needs, requirements, and concerns across internal teams and follow through to resolution, including urgent escalations per SLA
What we offer
What we offer
  • Medical and dental coverage that start on day one
  • Insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance
  • Employee Stock Purchase Plan (ESPP), with the ability to purchase company stock at a discount
  • 401(k) Retirement Savings Plan (RSP), with options for employee contributions and company matching
  • Flexible Spending Accounts
  • Educational assistance programs
  • Time-off benefits such as paid holidays, paid time off ranging from 20 to 35 days based on length of service, family and medical leaves of absence, and paid parental leave
  • Commuting benefits
  • Employee Discount Program
  • Employee Assistance Program (EAP)
  • Fulltime
Read More
Arrow Right

Senior Technical Analyst

The Senior Technical Analyst is responsible for onsite management and support of...
Location
Location
United States , Mountain View
Salary
Salary:
80000.00 - 110000.00 USD / Year
https://www.baxter.com/ Logo
Baxter
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's degree and/or 3+ years of equivalent combination of education and applicable work experience in healthcare or IT within a customer-facing role
  • Excellent interpersonal and communication skills
  • comfortable working with frontline nursing, physicians, and point-of-care support staff
  • Experience supporting and troubleshooting computer hardware and software in healthcare, preferably with nursing point-of-care solutions
  • General knowledge of systems integration workflow capabilities, requirements, and protocols
  • General knowledge of wireless communication systems and protocols
  • Strong organizational skills with the ability to determine workload priorities and schedules with a service-oriented mindset
  • Self-driven and proactive in identifying areas of need to increase satisfaction
Job Responsibility
Job Responsibility
  • Develop deep expertise in the Hillrom Care Communications solution, including technical architecture, product capabilities, and support processes
  • Serve as the primary onsite subject matter expert, building strong, long-term relationships with end users and key hospital stakeholders
  • Support deployments through coordination, communication, provisioning, and collaboration with cross-functional Baxter and hospital teams
  • Provide multi-channel technical support (onsite, phone, email, IM), including troubleshooting, log review, issue replication, and documentation
  • Manage system administration tasks such as Web Admin portal updates, directory maintenance, and smartphone MDM processes
  • Track, trend, and resolve issues while identifying opportunities for process improvements and best-practice development
  • Deliver training for new staff, support ongoing education, and assist with upgrades, testing, and validation of new features
  • Communicate customer needs, requirements, and concerns across internal teams and follow through to resolution, including urgent escalations per SLA
What we offer
What we offer
  • Medical and dental coverage that start on day one
  • Insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance
  • Employee Stock Purchase Plan (ESPP), with the ability to purchase company stock at a discount
  • 401(k) Retirement Savings Plan (RSP), with options for employee contributions and company matching
  • Flexible Spending Accounts
  • Educational assistance programs
  • Time-off benefits such as paid holidays, paid time off ranging from 20 to 35 days based on length of service, family and medical leaves of absence, and paid parental leave
  • Commuting benefits
  • Employee Discount Program
  • Employee Assistance Program (EAP)
  • Fulltime
Read More
Arrow Right

Senior Technical Analyst, Wealth Management Europe

What is the opportunity? You will be responsible for the technical, solution an...
Location
Location
United Kingdom , Edinburgh
Salary
Salary:
Not provided
brewin.co.uk Logo
Brewin Dolphin
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Robust experience working as a Business Analyst (or a similar role) with progressively increasing responsibilities in the areas of requirements management on large and complex projects.- ideally in Wealth Management / Financial Services
  • Strong technical analysis skills and the ability to translate business requirements into technical designs and technical PBI’s
  • Experience in requirements planning and prioritisation, including stakeholder engagement and effort estimation
  • Proven experience with various project delivery methodologies such as Waterfall, Iterative and/or Agile
  • Requirements elicitation techniques such as Document analysis, Prototyping, Focus groups, Surveys, along with experience analysing existing systems, data flows and processes
  • Ability to effectively communicate with all stakeholders and colleagues from Senior Business representatives to developers and testers.
Job Responsibility
Job Responsibility
  • Identify impacted stakeholder groups, gather their requirements, develop accurate project estimates, and manage risks and constraints throughout the engagement
  • Facilitate collaborative workshops with diverse business stakeholders, using advanced elicitation techniques to uncover, analyze, and review requirements comprehensively
  • Document business and system requirements using enterprise-standard methodology, verify quality, validate with stakeholders, and maintain a reusable requirements repository for future initiatives
  • Work with the UX/UI design team to ensure feature design meets the documented requirements and is aligned with system limitations
  • Translate requirements and designs into PBI’s and facilitate refinement and estimation sessions with the delivery team
  • Ensure full coverage between scope, requirements, and testing activities
  • support QA in test case development and validate that functional system tests adequately cover critical requirements
  • Provide well-defined features and user stories to the delivery team, review test evidence, support UAT/demo sessions, and clarify requirements during design and development
  • Guide junior analysts and promote enterprise methodologies
  • Build strong stakeholder relationships, foster collaboration, and continuously enhance team knowledge and skills.
What we offer
What we offer
  • A comprehensive Total Rewards Program including bonuses, flexible benefits and competitive compensation
  • Leaders who support your development through coaching and managing opportunities
  • Opportunities to work with the best in the field
  • Ability to make a difference and lasting impact
  • Work in a dynamic, collaborative, progressive, and high-performing team
  • A world-class training program in financial services.
  • Fulltime
Read More
Arrow Right