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Senior Manager, Talent Operations

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Ramp

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Location:
United States , New York

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Category:
Human Resources

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Contract Type:
Not provided

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Salary:

210000.00 - 285000.00 USD / Year
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Job Description:

We’re looking for a strategic and operationally rigorous Senior Manager, Talent Operations to lead and scale the engine behind our recruiting organization. You will lead a team of 4 Talent Operations professionals and oversee the operational backbone supporting our ~40-person recruiting team, which is growing rapidly in scale and complexity across functions and globally. This role owns and strengthens core recruiting infrastructure — including interview scheduling and operations, headcount governance, tech stack strategy, interviewer enablement, compliance, and candidate experience — ensuring our systems are efficient, scalable, and built for continued growth. This is a highly cross-functional leadership role requiring strong systems thinking and execution rigor.

Job Responsibility:

  • Lead, coach, and develop a team of four Talent Operations professionals
  • Drive prioritization, operational rigor, and scalable infrastructure to support a 40+ recruiter organization
  • Be hands on where needed to continue to shape and grow this critical function
  • Own the full recruiting tech stack (ATS, scheduling tools, sourcing tools, CRM, interview tools, etc.)
  • Partner with Tech Enablement to drive system implementation, integration, automation, and optimization
  • Evaluate and implement new tools as the organization scales
  • Oversee and evolve the internal recruiting “help desk” into a scalable, automated support function
  • Own execution and operational tracking of the company’s headcount plan in partnership with finance
  • Build systems to monitor hiring progress, recruiter capacity, and forecasting
  • Own end-to-end interview operations, including scheduling infrastructure
  • Build scalable processes and tooling to support high-volume, complex hiring
  • Ensure a seamless and efficient experience for candidates, recruiters, and interviewers
  • Own and scale core recruiting programs, including interviewer enablement, referrals, and candidate experience, ensuring they drive hiring excellence at scale
  • Define success metrics and lead ongoing optimization to improve quality of hire, engagement, and overall recruiting performance
  • Ensure recruiting processes meet compliance requirements across jurisdictions
  • Partner with People Ops & Legal to support international hiring expansion

Requirements:

  • 8+ years of relevant experience
  • 3+ years in talent/recruiting operations preferred
  • 3+ years of experience managing high-performing teams
  • Experience supporting a large, complex recruiting organization (30+ recruiters preferred)
  • Deep expertise in recruiting systems and tech stack ownership. Preference for experience with Ashby
  • Strong headcount planning, workforce planning, and reporting experience
  • Demonstrated experience building scalable processes in high-growth environments
  • Strong project management skills with the ability to manage multiple high-impact initiatives simultaneously
  • Experience supporting global hiring and multi-jurisdiction compliance
  • Data-driven decision maker with strong analytical capabilities
  • Exceptional cross-functional communication and stakeholder management skills
What we offer:
  • 100% medical, dental & vision insurance coverage for you
  • Partially covered for your dependents
  • One Medical annual membership
  • 401k (including employer match on contributions made while employed by Ramp)
  • Flexible PTO
  • Fertility HRA (up to $10,000 per year)
  • Parental Leave
  • Unlimited AI token usage
  • Pet insurance
  • Centralized home-office equipment ordering for all employees
  • Health and Wellness stipend
  • In-office perks: lunch, snacks, drinks, and more
  • Budget for intra-office travel
  • Relocation support to NYC or SF (as needed)

Additional Information:

Job Posted:
February 21, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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