Senior Manager, Talent Experience and Operational Excellence Job at Amgen (Hyderabad)

Senior FX Operations Manager

Citi Markets Operations is currently at a pivotal point in its evolution and jou...

Location

Singapore , Singapore

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Degree or equivalent work experience preferred
8-10+ years of experience in Tier 1 global financial institutions including extensive experience in handling large projects delivering operational activities, especially in FX products
Experience delivering strategic change programmes spanning multiple years in a fast paced, large global financial services firm, ideally in an operations organization
Energetic, flexible, collaborative, and proactive
a leader who can positively and productively add product impact to both strategic and tactical technology
Strong, influential communicator who is articulate and concise, demonstrated success interacting with senior management both in the business, corporate functions as well as the Operations, Business and Technology environments
Strong risk management and control mindset
Provides evaluative judgment based on analysis of factual information in complicated, unique and dynamic situations
draws on diverse range of internal and external sources
Self-reliant, good problem solver, results oriented

Job Responsibility

Proactive engagement with Singapore country and APAC regional stakeholders (Business, Technology, Finance/PCG, Operations) in order to support the business and clients trading in Markets products, including but not limited to FX
Drive and implement sustainable processes, automation/migration initiatives, and standard adherence to policies
Working very closely with Operations Control on developing and adhering to an effective control framework that fully meets Audit, Compliance and Regulatory requirements
delivery of periodic presentations to external regulators as required
Involvement in shaping/building standardized and sustainable operational workflow and service standards for new product/production variations launches by APAC FX business. ie. NPAC process
Ensuring robust infrastructure and tools (Dashboards, MIS, Alerts etc.) are in place to effectively manage risk and service our clients to a high standard
Involved in preparing & publishing strong MIS information for regular Management Updates
High level of focus on digitization, automation and elimination of manual touch points (MTP)
Implementing a successful People and Engagement strategy to help attract, develop, retain and recognize a diverse and talented global workforce
Promoting a culture of continuous improvement and cultivating a robust service and control environment

Fulltime

Senior Operations Manager

HPE Operations is our innovative IT services organization. It provides the exper...

Location

India , Bangalore

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

Over 12+ years of experience in IT Services with at least 5 - 6 years of experience in leading a delivery organization in IT Infrastructure Managed Services domain, Specially in the Microsoft Domain
Has 8-10 Yrs Experience in Supporting Large Enterprise Managed Services Infra Delivery Accounts
At least 5+ years of experience managing delivery of technical solutions related to Azure Cloud/ AWS or Infrastructure as well as automation
Prior experience with MS Azure Cloud and/or Cloud Infrastructure (AWS, GCP, Terraform, Linux) is mandatory
Must have serviced clients outside India with a solid track record of managing clients globally
A proven talent and team developer
2 - 3 years of rich experience running IT Operations for clients in a managed services model
Proven track record in Innovation that led to modernization, efficiency, and better outcomes
Microsoft Azure Cloud Certified
ITIL 3/4 Certified

Job Responsibility

Engage periodically with Geo / Region (Account Services, BU, Presales) representing GRSB/GMS
Establish and build trust and relation
Lead / Drive GMS related escalations in region, demonstrating ownership, accountability, and sustainable outcomes
Lead and Support Large Enterprise Managed Services Infra Delivery Accounts
Excellence in TCE and aaS metric
Operationalize aaS metric (POR Item)
Flawless audits on accounts from the region during renewal of ISO, CMMI, Soc1/Soc2, SAP
Meet the compliance (Secure Access, Patching, Vulnerability etc..) standards for GMS customers in the region
Engage with engineering teams to deploy platforms in Customer environments before transition
Planning and execution of seamless transition and onboarding of clients

What we offer

Health & Wellbeing
Personal & Professional Development
Unconditional Inclusion

Fulltime

Head – Talent Acquisition & Talent Management

Location

Salary:

Not provided

SmallArc

Expiration Date

Until further notice

Requirements

Global Talent Acquisition and retention leader with upwards of 10 years of relevant experience working for multi-billion dollar firms
Demonstrate history of providing leadership and cross-functional support to talent acquisition efforts, effectively increasing recruiter productivity and building dynamic and innovative teams
Manage of a diverse & metrics driven team including onsite and offshore members
Driving change management having created and implemented a broad range of high-impact and innovative programs, systems, hiring practices and recruiting strategies
Directly collaborated with business leaders and key stakeholders to develop hiring plans, provided recommendations and influenced decision-making
Global Resource Management /Global Workforce & Business planning and Analysis / Business Development / Recruitment Operations / Account Management, Vendor Management
Domestic & International Hiring – Both Contract and Permanent Staffing
Proven track record of global recruiting for overseas programs
Excellent strategy development, project management skills
Innovative in talent acquisition strategies

Senior Manager, TA Enablement

We're hiring an experienced people manager with a proven track record in driving...

Location

Salary:

146700.00 - 230300.00 USD / Year

Atlassian

Expiration Date

Until further notice

Requirements

7+ years as a Talent Acquisition Enablement leader, ideally supporting an organization of 10K+ employees
7+ years in recruiting organizations with deep expertise in the hiring lifecycle and optimizing the recruiting funnel and TA operations
People leadership experience with a focus on program management craft expertise and team development
Strong analytical skills with the ability to interpret data, identify trends, and make data-driven decisions, and present complex information clearly to various stakeholders
Innovative and creative thinking, with strong influencing and execution skills
Experience creating or optimizing TA strategy and hands-on executional skills
Experience in project management or program management, with a proven track record of using project management methodologies and/or tools (e.g., Agile, Scrum, PMP) to manage complex cross-functional projects

Job Responsibility

Lead a team of Program Managers driving core TA programs to ensure process excellence across our hiring programs
Provide strategic direction, talent acquisition expertise, and guidance to the business on new trends, benchmarks, and policies
Coach and support your team in driving enablement programs, ensuring successful strategy, builds, change management and adoption
Improve the recruiting system with a focus on operational effectiveness, process and system efficiency, tech/tooling, and recruiter/hiring manager enablement
Build relationships with cross-functional partners and stakeholders across Talent Acquisition to deliver on the TA Enablement team's roadmap and programs of work
Lead programs with experts across the business in HR, finance, operations, technology and people data to implement integrated strategies
Analyze and report on program outcomes and impact using industry standard approaches and benchmarking to make data-driven recommendations for continuous improvement

What we offer

health and wellbeing resources
paid volunteer days

Fulltime

Senior Program Manager, TA Enablement

We're hiring an experienced Program Manager with a proven track record in drivin...

Location

Salary:

Not provided

Atlassian

Expiration Date

Until further notice

Requirements

5+ years of experience in program management in TA/HR/People organizations
Experience in project or program management, with a proven track record of using project management and change management methodologies and frameworks (e.g., Agile, Scrum, Adkar, PMP) to successfully drive complex projects
Knowledge of TA practices and tools to drive recruiting success
preference for scheduling, interviewing, or hiring committee programs
Strong analytical skills with the ability to interpret data, identify trends, and make data-driven decisions
Excellent written and verbal communication skills, with the ability to present complex information clearly to various stakeholders
Experience in the global technology industry is preferred, ideally supporting an organization of 5K+ employees
Bachelor’s degree in Business Administration, Project Management, or a related field

Job Responsibility

Strategize, scope and execute programs around interviewing, scheduling, hiring committee/debrief and other middle funnel TA processes
Partner with local and global counterparts to ensure alignment to global processes
Improve the recruiting system with a focus on operational effectiveness, process and system efficiency, tech/tooling, change management, and recruiter/hiring manager enablement
Analyze and report on program and performance outcomes and impact using industry standard approaches to make data-driven recommendations
Drive thoughtful and strategic change, readiness and launch enablement programs to promote adoption and operational excellence
Build relationships with cross-functional partners and stakeholders across TA and People Technology in order to deliver on the TA Enablement team's roadmap and programs of work
Investigate issues and drive solutions optimize recruiting productivity and operational excellence

What we offer

health and wellbeing resources
paid volunteer days

Lead Analyst for Cash Services Operations

The Lead Analyst for Cash Services Operations is a strategic professional respon...

Location

Hungary , Budapest

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

6-10 years of relevant experience
Significant industry experience required
Demonstrated subject matter expertise in multiple or specific skill sets, business areas, or products (risk & controls, senior management presentation, stakeholder management, analytics)
Fluency in English - written and verbal
Advanced usage of Microsoft products (Excel, PowerPoint, Word)
Proven ability to manage complex issues related to operations management and implement and manage a successful risk/control environment
Execution focused mindset to overcome obstacles and minimize bureaucracy
Demonstrated exceptional communication, influencing and negotiation skills with senior leaders across functions to articulate complex recommendations
Ability to develop partnerships with Technology, Compliance/Risk, Finance, HR and key internal stakeholders
Impeccable integrity and judgment

Job Responsibility

Serve as a subject matter expert, developing and implementing business initiatives, client solutions, and projects
Stay abreast of developments within the firm’s transformation and control initiatives, considering their implications for the role and the business
Manage the volume, quality, timeliness, and delivery of complex deliverables for the broader Cash Services organization
Be accountable for the integrity of processes, operations, and associated results
may include responsibility for planning, budgeting, and policy formulation within the area of expertise
Conduct detailed analysis of complex issues where the optimal course of action is not immediately evident, recommending and implementing solutions
Investigate various scorecards and performance management tools to mitigate exposure (risk/financial/regulatory)
design and implement monitoring reports and tools as needed
Continuously identify and drive opportunities to improve and strengthen organizational delivery by overseeing and developing various governance frameworks and tools
Define, develop, implement, and track appropriate margin-related Key Performance Indicators (KPIs) and Service Level Agreements (SLAs) for the group

What we offer

Cafeteria Program
Home Office Allowance (for colleagues working in hybrid work models)
Paid Parental Leave Program (maternity and paternity leave)
Private Medical Care Program and onsite medical rooms at our offices
Pension Plan Contribution to voluntary pension fund
Group Life Insurance
Employee Assistance Program
Access to a wide variety of learning and development programs, online course libraries and upskilling platforms, such as Udemy and Degreed
Flexible work arrangements to support you in managing work-life balance
Career progression opportunities across geographies and business lines

Fulltime

Senior Engineering Manager

Actian is a global leader in hybrid data management, cloud data warehousing, and...

Location

France , Paris

Salary:

Not provided

Actian

Expiration Date

Until further notice

Requirements

Strong background in technical management, engineering leadership and practices, software design and architecture within a tech organization
7-10 years of experience as a Software Engineer in a SaaS product organisation
Experience in scale-up context
Deep understanding of engineering career dynamics and talent management
Solid grasp of organizational design, team structuring, and scaling best practices (Team Topologies)
Familiarity with modern people and talent growth practices (Management 3.0, Radical Candor, Motivation Frameworks)
Strong cross-functional and cross-hierarchical leadership
Excellent communication and facilitation skills
Strategic thinker with operational execution capabilities
Proactive, structured, and autonomous in leading initiatives

Job Responsibility

Partner with the VP of Engineering to shape, evolve and scale the engineering organization
Monitor key organizational health metrics (team ratios, org structure, bandwidth, efficiency)
Contribute to the long-term vision of engineering and technical leadership
Define, implement, and oversee engineering-wide processes: onboarding, performance management, feedback, staffing
Collaborate with Product and other functions to improve cross-functional collaboration and alignment
Work closely with engineers to ensure alignment of technical designs, architecture and product design
Design and roll out the engineering career development strategy, including career paths, seniority levels, skills and roles framework, mobility opportunities, and advancement criteria
Identify high-potential engineers and support succession planning and mentoring initiatives
Foster a strong engineering community through events and knowledge-sharing practices
Promote a unified managerial culture across the engineering leadership layer

What we offer

Competitive salary and benefits package
Flexible work arrangements (remote or hybrid)
Opportunities for professional growth and development

Fulltime

Senior Escalation Manager

Braze is at an inflection point in our maturity, with a key focus on Scalability...

Location

United States , New York City

Salary:

90000.00 - 117000.00 USD / Year

Braze

Expiration Date

Until further notice

Requirements

A skilled communicator able to effectively convey critical issue status (both verbally and written) to executive staff, go-to-market teams, and other stakeholders
Adept at translating complex technical problems into easily digestible terms for all audiences
A decisive leader capable of problem-solving and working effectively within cross-functional teams
Able to prioritize and execute tasks efficiently in a high-pressure environment
Experienced in responding to high-profile, high-impact customer/product escalations in a way that drives customer loyalty
Technically proficient with specific tools for reporting, documentation, and observability (e.g., Jira, Confluence, Salesforce, Google Workspace)
Committed to operational excellence, using data-driven decision-making to minimize risk
Proficient in creating, interpreting, and utilizing data-driven reports to inform decision-making and drive process improvements
Possess a curiosity and willingness to continuously learn about our platform and how customers use it to achieve their business outcomes
Demonstrated ability to lead, make decisions, problem-solve, and work within cross-functional teams

Job Responsibility

Manage complex escalations, ensuring proper investigation, communication, and resolution throughout the escalation lifecycle
Lead cross-functional collaboration with technical experts, support teams, and executive leadership to ensure alignment in addressing escalated issues
Support and enhance the Escalation Management Function, problem management initiatives, and the executive customer escalation process
Develop and implement comprehensive action plans and solutions to address root causes, balancing cost, risk, and resource availability
Maintain and optimize escalation protocols and processes
Triage and prioritize escalations based on urgency and business impact
Translate complex technical information into clear business cases, impacts, and risks for stakeholders at all levels
Present and report on escalations, high-profile issues, and platform incidents to the management team and executives as needed
Drive continuous improvement in processes, service standards, and goals within the Escalation Management function
Analyze escalation performance metrics and quality trends, providing data-driven recommendations for improvements

What we offer

Competitive compensation that may include equity
Retirement and Employee Stock Purchase Plans
Flexible paid time off
Comprehensive benefit plans covering medical, dental, vision, life, and disability
Family services that include fertility benefits and equal paid parental leave
Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
A curated in-office employee experience, designed to foster community, team connections, and innovation
Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
Employee Resource Groups that provide supportive communities within Braze

Fulltime

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Senior Manager, Talent Experience and Operational Excellence

Job Description

Job Responsibility

Requirements

Nice to have

What we offer

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