CrawlJobs Logo

Senior Manager, Supply Tech

airbnb.com Logo

Airbnb

Location Icon

Location:
United States

Category Icon
Category:
IT - Administration

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

204000.00 - 249000.00 USD / Year
Save Job
Save Icon
Apply Position

Job Description:

Airbnb is seeking a Senior Manager, Supply Tech to lead a geographically distributed team while driving strategic initiatives across our business verticals. You'll reimagine our GTM technology ecosystem to drive productivity for sales and account management teams and operations teams and ensure we have the right, intelligent technology to help our teams that support hosts through their journeys. This is a role where you'll balance building and developing talent with solving complex business problems at scale. You'll own unified program roadmaps across Homes, Hotels, Experiences, and Services while partnering cross-functionally to deliver innovative technology and process solutions that keep our teams focused on hosts, not stuck in ineffective tools.

Job Responsibility:

  • Build and develop a distributed team across multiple verticals, driving talent transformation from enablement-focused to product owner mindset through hiring, performance management, and strategic transitions of contingent workers
  • Establish team success and accountability by defining metrics, measuring program outcomes, and building strong stakeholder relationships that enable your team to drive strategy
  • Create growth pathways for team members at various career stages while managing geographically distributed teams and technology partners
  • Design and execute a unified roadmap strategy across acquisition and account management systems for all supply verticals, with deep hands-on focus on Homes account management
  • Lead cross-functional delivery by coordinating complex initiatives across Supply, Operations, Product Marketing, Engineering, and Analytics teams while serving as a thought partner to senior stakeholders on behalf of Supply Tech
  • Influence technical architecture by partnering with Business Technology, Platform and Engineering teams to pressure-test business requirements, evaluate build vs. buy decisions, and challenge solutions business success in mind
  • Solve complex business problems by evaluating technology solutions from CRM to custom builds without ego, focusing on capability density and keeping teams focused on hosts rather than ineffective tools
  • Partner proactively with Advanced Analytics, various technical teams and other Supply Tech functions to identify collaboration opportunities across shared customer bases

Requirements:

  • 12+ years in business systems, GTM product ownership, or technical program management with 3+ years managing distributed teams
  • Deep expertise in go-to-market systems, particularly acquisition and account management workflows, with strong understanding of Salesforce capabilities, limitations, and alternatives
  • Proven track record building and transforming teams - hiring, developing talent across experience levels, and managing performance through ambiguity while balancing IC work with management responsibilities
  • Strategic problem-solving focused on business outcomes with platform-agnostic thinking and strong build vs. buy framework expertise
  • Strong technical aptitude - can engage in architecture discussions, and engineering decisions with data-driven insights, and serve as technical consultant for non-technical audiences
  • Exceptional stakeholder management and negotiation skills with VP and Director-level partners, influencing Product and Engineering teams unfamiliar with Sales and Operations organizations
  • Executive communication skills for high-stakes presentations and ability to articulate complex technical concepts to diverse audiences
  • Comfortable with ambiguity, complex stakeholder management, and identifying partnership opportunities across functions

Nice to have:

  • SQL proficiency for analysis and requirements definition
  • Experience managing contingent workforce alongside FTE teams
  • Background in marketplaces, multi-sided platforms, or B2B2C business models
  • Familiarity with GTM productivity tools and change management for internal systems adoption
What we offer:
  • bonus
  • equity
  • benefits
  • Employee Travel Credits

Additional Information:

Job Posted:
April 16, 2026

Employment Type:
Fulltime
Work Type:
Remote work
Icon
Airbnb - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Senior Manager, Supply Tech

Senior Manager, eCom Operations Manager

We are looking for an experienced Senior Manager, eCom Operations to strengthen ...
Location
Location
Sweden , Stockholm
Salary
Salary:
Not provided
marshall.com Logo
sa.global
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Strong analytical and problem-solving skills with a focus on scalability and operational efficiency
  • Excellent stakeholder management and communication across global teams and functions
  • Proven ability to drive standardization, structure, and best-practice implementation across multiple regions
  • Data-driven mindset with solid experience using operational KPIs and performance dashboards
  • Several years of experience in e-commerce operations, logistics, or global supply chain management
  • Demonstrated success leading cross-functional initiatives involving Operations, IT/ERP, Customer Service, and regional eCom teams
  • Experience with warehouse operations, 3PL management, and system integrations (ERP, WMS, TMS, Salesforce, Shopify)
Job Responsibility
Job Responsibility
  • Own and develop the global strategy and roadmap for eCom Operations, ensuring alignment with regional teams and business priorities
  • Translate long-term goals into actionable initiatives that improve efficiency, scalability, and customer satisfaction
  • Define, document, and roll out global best-practice procedures for fullfillment, returns, delivery performance, and operational workflows
  • Partner with IT, ERP, and Tech teams to enhance integrations with logistics partners and strengthen system capabilities
  • Lead cross-functional projects focused on logistics, transport, warehouse optimization, and overall operational improvement
  • Manage the operational readiness for launching new product categories across multiple warehouse setups
  • Identify and implement opportunities to improve lead times, reduce costs, and enhance the customer experience
  • Work closely with Customer Support and Regional Operations teams to resolve pain points and drive performance excellence
What we offer
What we offer
  • re-location support
  • visa/work permit application
  • local authority registration
  • home finding service
Read More
Arrow Right

Senior Technical Account Manager

As a Senior Technical Account Manager (maternity leave coverage - 24 months) you...
Location
Location
Romania , Bucharest
Salary
Salary:
Not provided
siriusxm.com Logo
SiriusXM
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Entrepreneurial, a self-starter
  • Strong organizational, process and analytical skills. Detail-oriented
  • Excellent interpersonal communicator (written and verbal) skills, especially in client services context
  • Deeply interested in the advertising technology industry
  • Capable of establishing a trusting relationship with the client, ultimately becoming a strategic advisor
  • Able to handle work in a fast-paced environment and to work with international teams
  • Open and flexible to execute tasks at every level
  • Applicants must have a good sense of humor and sound judgment
  • Experienced working with remote operations and R&D team a plus
  • Fluency in English (with a second European language a big advantage)
Job Responsibility
Job Responsibility
  • Manage a handful of our most strategic VIP customers, ensuring a ‘customer first’ approach to achieve adoption of AdsWizz tools and growth of our partners digital audio business
  • Be key in the preparation and delivery of VIP customer quarterly business reviews and ensure agreed actions are processed
  • Work with internal teams (support, product, engineering etc.) to ensure your VIP customers voice is heard within the AdsWizz organization
  • Be an expert on the AdsWizz supply side platform while understanding its unique position and the value it affords to our supply partners
  • Drive on-boarding of new partners including business requirement definition, technical briefing and product deployment specifications, project launch plan creation, acceptance validation and product delivery project management
  • Coordinate with the Sales/Business Development, Product and Operations Management, and publishers to ensure operation-readiness post-launch
  • Act as a point of contact for customer product and operational change management, post product delivery
  • Be a product liaison covering roadmap, releases, and feature requests between our product team and publishers
  • Monitor key technical and business metrics, share insights and analytics to partners/customers and internal stakeholders
  • Help facilitate various work streams from both a product and commercial perspective
What we offer
What we offer
  • Casual & friendly working environment with opportunities to impact the company with your ideas and involvement
  • Technology diversity, interesting technical exposure in building the best ad-tech product on the market
  • Quarterly Sales Incentive plan to celebrate personal and company wins
  • Individual training budget to use as you like for skill improvement
  • Sports bonus for activities such as gym, biking, and yoga
  • Meal tickets card for enjoyable lunch breaks
  • Gift cards for special events and holidays
  • Days off for your birthday and special events, to recharge and enjoy your BIG moment
  • Private medical subscription to keep you healthy
  • Private Pension Fund (Pillar III) based on your years of tenure
  • Fulltime
Read More
Arrow Right

Senior Supply Chain Strategy Program Manager

Microsoft’s Cloud business is expanding, and the Cloud Supply Chain (CSCP) organ...
Location
Location
United States , Redmond
Salary
Salary:
96500.00 - 188400.00 USD / Year
https://www.microsoft.com/ Logo
Microsoft Corporation
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Master's Degree in Supply Chain Management, Business, Engineering, or related field AND 3+ years experience in end-to-end supply chain processes (e.g., planning, sourcing, logistics, fulfillment) and working across functions to deliver program outcomes OR Bachelor's Degree in Supply Chain Management, Business, Engineering, or related field AND 4+ years experience in end-to-end supply chain processes (e.g., planning, sourcing, logistics, fulfillment) and working across functions to deliver program outcomes OR equivalent experience.
  • Experience in hyperscale tech or top‑tier supply chain consulting (cloud, semiconductor, hardware, or global ops).
  • Strong analytical + executive communication skills to translate complex technical/financial insights into clear recommendations.
  • Familiarity with digital supply chain technologies, including advanced analytics, automation, and AI/ML–enabled tools in supply chain.
  • Master's Degree in Supply Chain Management, Business, Engineering, or related field AND 5+ years experience in end-to-end supply chain processes (e.g., planning, sourcing, logistics, fulfillment) and working across functions to deliver program outcomes OR Bachelor's Degree in Supply Chain Management, Business, Engineering, or related field AND 7+ years experience in end-to-end supply chain processes (e.g., planning, sourcing, logistics, fulfillment) and working across functions to deliver program outcomes OR equivalent experience.
Job Responsibility
Job Responsibility
  • Lead end to end supply chain strategy development, shaping multiyear transformation roadmaps, strategic priorities, and translating them into clear program structures, success metrics, OKRs, and KPIs.
  • Conduct industry thought leadership, benchmarking, and gap analysis to identify structural constraints, performance gaps, cost drivers, and emerging risks
  • convert insights into actionable, business-value-aligned recommendations.
  • Develop and present business cases for capital, resourcing, and technology investments grounded in ROI, feasibility, and strategic alignment.
  • Drive integrated e2e workflow solutions by partnering with Product Management, Engineering, Operations, and Supply Chain teams across planning, sourcing, manufacturing, logistics, and spares.
  • Orchestrate cross-functional alignment, ensuring unified execution, dependency management, and shared accountability across Planning, Sourcing, Make, Deliver, Engineering, and Finance.
  • Advance digital and AI-First supply chain capabilities by defining requirements with Engineering and Data/AI teams and accelerating adoption of Agentic AI workflows, automation and analytics.
  • Lead scenario planning, resilience modeling, and risk-management frameworks to strengthen continuity, responsiveness, and informed decision-making.
  • Craft executive-ready narratives, decision frameworks, and prioritization mechanisms that simplify complexity and secure alignment and investment for key initiatives.
  • Own end‑to‑end program management and operating model design, establishing governance routines, capability-building mechanisms, change management plans, and cross-functional alignment in ambiguous environments.
  • Fulltime
Read More
Arrow Right

Senior Procurement Manager, Technology

Reporting into the Head of Workplace and Procurement, you will play a pivotal ro...
Location
Location
Australia , Melbourne
Salary
Salary:
Not provided
pexa.co.uk Logo
PEXA UK
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Extensive experience in Procurement and Supply Chain Management, ideally in Tech or Finance industries
  • Experience managing IT suppliers with flagship suppliers being highly regarded (e.g. AWS)
  • Ability to manage complex contract negotiations across diverse categories in Technology
  • Solid knowledge of the evolving technology space with a curious mindset to support the evolving tech landscape and provide insights the Technology Leadership Team at PEXA
  • Strategic mindset to ensure key suppliers support PEXA’s long term objectives
  • Excellent communication, interpersonal and presentation skills
Job Responsibility
Job Responsibility
  • Work closely with the CTO and their teams to lead a commercially focussed approach to meet PEXA’s Technology Strategy
  • Develop and maintain robust procurement frameworks and processes, ensuring strategic suppliers meet performance objectives
  • Negotiate effective commercial supply partners across software, SaaS and IT Professional Services
  • Work across functions to ensure current and future Technology needs are met
  • Identify market leaders and suppliers that best meet PEXA goals
  • Lead the Technology Procurement Function partnering with the CTO and key stakeholders Provide procurement expertise and guidance to stakeholders and other team members
  • Drive best practice procurement methodologies including the management of IT supplier governance ensuring Quarterly Business Reviews are outcome focussed
  • Manage commercial risk register and lead the management and escalation of issues
What we offer
What we offer
  • Quarterly wellness days to recharge
  • Four weeks workcation per year - work from an approved country
  • Take the opportunity to purchase up to four weeks additional annual leave per year
  • Learn from the best and upskill with PEXA Academy certifications and grow your career
  • Fulltime
Read More
Arrow Right

Senior Case Manager, Operations

Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting...
Location
Location
United States , Gaithersburg
Salary
Salary:
76000.00 - 99000.00 USD / Year
cherry.vc Logo
Cherry Ventures
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5+ years of experience in customer support, case management, supply chain operations, or a related field, preferably in a tech, manufacturing, or logistics environment
  • Proven ability to resolve high-pressure, time-sensitive cases with a customer-first mindset
  • Strong communication, negotiation, and conflict resolution skills
  • Experience as a QE or SQE
  • Project management experience
  • Supplier Management
  • Familiarity with CRM systems such as Salesforce or Zendesk
  • experience with ERP tools and logistics platforms a plus
  • Comfortable working with data to track KPIs and identify root causes
  • High degree of ownership, initiative, and accountability
Job Responsibility
Job Responsibility
  • Manage and resolve complex, high-priority customer and partner cases, often involving multiple internal and external stakeholders
  • Manage supplier orders
  • Manage On time shipments with suppliers and assist suppliers with manufacturing challenges
  • Perform open order reports with customers
  • Manage the fulfillment of complex orders
  • Project manager high line item bill of material orders
  • Serve as the escalation point for frontline support teams, providing guidance and hands-on resolution
  • Coordinate across departments such as Logistics, Quality, Account Management, and Partner Management to investigate and resolve issues
  • Monitor case progress and ensure SLA adherence and customer satisfaction metrics are met or exceeded
  • Proactively identify trends or systemic issues and propose scalable solutions to reduce future case volume
What we offer
What we offer
  • 401(k) match
  • medical, dental and vision insurance
  • life and disability insurance
  • generous paid time off including vacation, sick leave, floating and fixed holidays, maternity and bonding leave
  • EAP, other wellbeing resources
  • Fulltime
Read More
Arrow Right

Senior Case Manager, Operations

Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting...
Location
Location
United States , Lexington
Salary
Salary:
Not provided
cherry.vc Logo
Cherry Ventures
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5+ years of experience in customer support, case management, supply chain operations, or a related field, preferably in a tech, manufacturing, or logistics environment
  • Proven ability to resolve high-pressure, time-sensitive cases with a customer-first mindset
  • Strong communication, negotiation, and conflict resolution skills
  • Experience as a QE or SQE
  • Project management experience
  • Supplier Management
  • Familiarity with CRM systems such as Salesforce or Zendesk
  • experience with ERP tools and logistics platforms a plus
  • Comfortable working with data to track KPIs and identify root causes
  • High degree of ownership, initiative, and accountability
Job Responsibility
Job Responsibility
  • Manage and resolve complex, high-priority customer and partner cases, often involving multiple internal and external stakeholders
  • Manage supplier orders
  • Manage On time shipments with suppliers and assist suppliers with manufacturing challenges
  • Perform open order reports with customers
  • Manage the fulfillment of complex orders
  • Project manager high line item bill of material orders
  • Serve as the escalation point for frontline support teams, providing guidance and hands-on resolution
  • Coordinate across departments such as Logistics, Quality, Account Management, and Partner Management to investigate and resolve issues
  • Monitor case progress and ensure SLA adherence and customer satisfaction metrics are met or exceeded
  • Proactively identify trends or systemic issues and propose scalable solutions to reduce future case volume
Read More
Arrow Right

Senior Case Manager, Operations

Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting...
Location
Location
United States , Denver
Salary
Salary:
76000.00 - 99000.00 USD / Year
cherry.vc Logo
Cherry Ventures
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5+ years of experience in customer support, case management, supply chain operations, or a related field, preferably in a tech, manufacturing, or logistics environment
  • Proven ability to resolve high-pressure, time-sensitive cases with a customer-first mindset
  • Strong communication, negotiation, and conflict resolution skills
  • Experience as a QE or SQE
  • Project management experience
  • Supplier Management
  • Familiarity with CRM systems such as Salesforce or Zendesk
  • experience with ERP tools and logistics platforms a plus
  • Comfortable working with data to track KPIs and identify root causes
  • High degree of ownership, initiative, and accountability
Job Responsibility
Job Responsibility
  • Manage and resolve complex, high-priority customer and partner cases, often involving multiple internal and external stakeholders
  • Manage supplier orders
  • Manage On time shipments with suppliers and assist suppliers with manufacturing challenges
  • Perform open order reports with customers
  • Manage the fulfillment of complex orders
  • Project manager high line item bill of material orders
  • Serve as the escalation point for frontline support teams, providing guidance and hands-on resolution
  • Coordinate across departments such as Logistics, Quality, Account Management, and Partner Management to investigate and resolve issues
  • Monitor case progress and ensure SLA adherence and customer satisfaction metrics are met or exceeded
  • Proactively identify trends or systemic issues and propose scalable solutions to reduce future case volume
What we offer
What we offer
  • 401(k) match
  • medical, dental and vision insurance
  • life and disability insurance
  • generous paid time off including vacation, sick leave, floating and fixed holidays, maternity and bonding leave
  • EAP, other wellbeing resources
  • Fulltime
Read More
Arrow Right

Senior Case Manager, Operations

Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting...
Location
Location
United States , North Bethesda
Salary
Salary:
76000.00 - 99000.00 USD / Year
cherry.vc Logo
Cherry Ventures
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5+ years of experience in customer support, case management, supply chain operations, or a related field, preferably in a tech, manufacturing, or logistics environment
  • Proven ability to resolve high-pressure, time-sensitive cases with a customer-first mindset
  • Strong communication, negotiation, and conflict resolution skills
  • Experience as a QE or SQE
  • Project management experience
  • Supplier Management
  • Familiarity with CRM systems such as Salesforce or Zendesk
  • experience with ERP tools and logistics platforms a plus
  • Comfortable working with data to track KPIs and identify root causes
  • High degree of ownership, initiative, and accountability
Job Responsibility
Job Responsibility
  • Manage and resolve complex, high-priority customer and partner cases, often involving multiple internal and external stakeholders
  • Manage supplier orders
  • Manage On time shipments with suppliers and assist suppliers with manufacturing challenges
  • Perform open order reports with customers
  • Manage the fulfillment of complex orders
  • Project manager high line item bill of material orders
  • Serve as the escalation point for frontline support teams, providing guidance and hands-on resolution
  • Coordinate across departments such as Logistics, Quality, Account Management, and Partner Management to investigate and resolve issues
  • Monitor case progress and ensure SLA adherence and customer satisfaction metrics are met or exceeded
  • Proactively identify trends or systemic issues and propose scalable solutions to reduce future case volume
What we offer
What we offer
  • 401(k) match
  • medical, dental and vision insurance
  • life and disability insurance
  • generous paid time off including vacation, sick leave, floating and fixed holidays, maternity and bonding leave
  • EAP, other wellbeing resources
  • Fulltime
Read More
Arrow Right
Remote jobs Jobs by Category
Art and Entertainment Jobs Banking Jobs Call Center Jobs Construction Jobs Consulting Jobs Customer Service Jobs Education Jobs Energy Jobs Finance Jobs Gastronomy Jobs Health and Beauty Jobs Hospitality and Tourism Jobs Human Resources Jobs Insurance Jobs IT - Administration Jobs IT - Software Development Jobs Legal Jobs Logistics Jobs Manufacturing Jobs Marketing, Digital Marketing, SEO, SEM Jobs Media Jobs Nursing Jobs Office Administration Jobs Pharmacy Jobs Physical Work Jobs Public Relations Jobs Public Sector Jobs Purchasing Jobs Quality Control Jobs Real Estate Jobs Research and Development Jobs Sales Jobs
Job Positions Jobs by Country
United States Jobs United Kingdom Jobs India Jobs Canada Jobs Australia Jobs Germany Jobs Ireland Jobs Poland Jobs
Company
Blog Salaries About Us Contact
Follow Us
Facebook
X (Twitter)
LinkedIn
Instagram
CrawlJobs Group
ITFlashcards AllDevBlogs
© 2026 CrawlJobs Ltd. All Rights Reserved
Terms & Conditions Privacy Policy