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CVS Health Logo CVS Health · IT - Administration

Senior Manager - Strategic Vendor Engagement

United States Employment contract 67900.00 USD / Year · Job Posted May 28, 2026
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Job Description

We're building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Job Responsibility

  • Own the end-to-end operational cadence of joint business reviews for the assigned vendor portfolio: scheduling, agendas, pre-reads, materials, action item capture, and post-meeting follow-through
  • Maintain comprehensive tracking of performance issues, corrective action plans (CAPs), and remediation milestones across the assigned portfolio. Drive accountability for closure on commitments with vendors and internal owners
  • Support audit activities related to vendor performance. Ensure performance management documentation, artifacts, and evidence meet contractual, regulatory, and organizational compliance standards
  • Own the operational playbooks, SOPs, and workflow artifacts for vendor performance review, CAP execution, and audit response. Identify process gaps and drive improvements that reduce friction without sacrificing rigor
  • Serve as the team's day-to-day operational connection point with business unit partners. Coordinate operational handoffs and surface opportunities where internal capabilities could replace or augment external vendor services. Partner with the governance function to ensure operational work and governance work stay aligned without duplication

Requirements

  • 5+ years in healthcare operations, vendor management, program management, audit/compliance support, or a closely related discipline
  • Exceptional process discipline and bias for completion
  • Track record of owning multi-stakeholder workstreams to closure without close supervision
  • Demonstrated ability to drive accountability across matrixed organizations without formal authority
  • Strong influence skills
  • comfortable holding peers and senior partners accountable to commitments
  • Change management exposure
  • Strong project and program management capability
  • able to run multiple parallel workstreams
  • Excellent written communication
  • able to produce executive-ready meeting notes, summaries, and operational documentation
  • Strong Excel
  • Collaborative, low-ego, and diplomatic in matrixed environments
  • Bachelor's Degree or equivalent experience required

Nice to have

  • Power BI or Tableau proficiency
  • Audit or compliance support experience preferred (regulatory, internal, or vendor-related)

What we offer

  • medical
  • dental
  • vision coverage
  • paid time off
  • retirement savings options
  • wellness programs
  • bonus
  • commission or short-term incentive program
  • equity award program
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