Senior Manager, Strategic Insights & Analytics Job at Baxter (Deerfield)

Manager, Operations Insights & Analytics

The Insights and Analytics Manager will build and lead data-driven initiatives t...

Location

United States , Denver

Salary:

150000.00 - 176000.00 USD / Year

Checkr

Expiration Date

Until further notice

Requirements

5+ years of experience in analytics, operations insights, or related roles within SaaS, support, or customer experience environment
Proficiency in analytics tools like Lookr and strong SQL skills
Experience working with large data sets and data warehousing tools like Snowflake
Proven ability to build models, conduct root cause analyses, and forecast operational metrics
Strong understanding of customer experience metrics (ex: CSAT, NPS) and operational KPIs
Excellent communication skills with a track record of influencing senior leaders using data-driven storytelling
Skilled in communicating with technical and non-technical stakeholders to communicate complex analysis in clear, actionable ways
Experience with support platforms such as Salesforce Service Cloud and Zendesk
Familiarity with scripting languages such as Python or R
Demonstrated ability to understand and work with data ingestion processes and modern data tech stacks

Job Responsibility

Analyze operational, support, and customer data to identify trends, gaps, and opportunities
Design and deliver dashboards and reports that provide clear visibility into operational performance and business metrics
Maintain and iterate on forecasting models to improve resource planning and workload efficiency across teams
Partner with cross-functional teams to provide data-driven recommendations and insights that improve workflows, tools, and overall efficiency
Work closely with Support Quality and Product Quality Operations programs to deliver insights that impact customer satisfaction and agent performance
Build and maintain relationships with Go-to-Market teams to derive and communicate customer insights that drive business decisions
Own and improve existing metric frameworks while creating scalable self-service reporting processes
Lead initiatives to consolidate data sources, ensuring clear accurate, and unified data that informs decision making
Lead a team to drive excellence in analytics and reporting. Act as mentor, fostering data literacy across the organization
Develop and implement data governance frameworks and validation processes to ensure data quality and integrity across operations

What we offer

Learning and development allowance
Competitive cash and equity compensation and opportunity for advancement
100% medical, dental, and vision coverage
Up to $25K reimbursement for fertility, adoption, and parental planning services
Flexible PTO policy
Monthly wellness stipend, home office stipend
In-office perks such as lunch four times a week, a commuter stipend, and an abundance of snacks and beverages

Fulltime

Commercial Analytics Senior Manager

In this vital role you will lead insights generation by integrating multitude of...

Location

United States , Thousand Oaks

Salary:

146156.00 - 180686.00 USD / Year

Amgen

Expiration Date

Until further notice

Requirements

Doctorate degree and 2 years of analytics experience
Master’s degree and 4 years of analytics experience
Bachelor’s degree and 6 years of analytics experience
Associate’s degree and 10 years of analytics experience
High school diploma / GED and 12 years of analytics experience
Strong ability and hands-on experience to uncover and transform insights to commercial actions, by analyzing, synthesizing, and integrating various secondary data
Well-versed and developing SME in data, analytics, research, and/or dashboarding & reporting approach
Varying Analytics/Consultative Skillsets and Experience spanning across different disciplines and therapeutic areas
Effectively identify & define business problem, and address through data, analytics, and research
Strong analysis and project management skills to turn unstructured business issues into action plans that result in meaningful strategic or tactical recommendations

Job Responsibility

Lead insights generation by integrating multitude of secondary data sources and engaging several Commercial Data and Analytics (CD&A) colleagues to develop a comprehensive understanding of the obesity market and provide tactical recommendations
Develop positive relationships while working cross functionally with marketing, finance, the broader CD&A team, and other partners to develop and communicate assumptions based on secondary data analysis and partner input
Provide senior leadership with an objective and rigorous perspective on secondary data analytics and performance management
Lead the production and interpretation of data for standard reports (e.g., weekly important metric dashboard, monthly tracking, etc.)
With limited supervision, provide analytical support to the cross-functional team supporting general medicine
Prepare, interpret and present analyses on specific business objectives and in preparation for ad hoc “investigative” requests
Ensure applicable legal and regulatory compliance SOPs are understood by and adhered to by yourself, vendors, and product teams
Be a great partner with external vendors and consultants to enable effective and efficient project completion
Demonstrate ownership of relevant general medicine data sets, encouraging confidence in the data through a clear understanding of data collection methods, business rules and caveats
Improve the capabilities of the Commercial Insights team by researching and implementing new analytical tools, methodologies, internal and external best practices, new data sources, etc

What we offer

A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts
A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
Stock-based long-term incentives
Award-winning time-off plans
Flexible work models where possible

Fulltime

Senior Manager - Research and Insights

Our client a fast growing startup company is currently looking to recruit a Seni...

Location

United Kingdom , London

Salary:

88000.00 GBP / Year

Blu Digital

Expiration Date

Until further notice

Requirements

analytical mindset
experience of qualitative and quantitative research
strong customer centric mindset
hands on and strategic

Job Responsibility

provide research and analytics and execute qualitative and quantitative research
produce actionable insights
work with internal stakeholders

What we offer

bonus 10 - 15%
options
education benefit up to £3,500
private healthcare

Fulltime

Manager, Operations Insights & Analytics

The Insights and Analytics Manager will build and lead data driven initiatives t...

Location

United States , San Francisco

Salary:

177000.00 - 208000.00 USD / Year

Checkr

Expiration Date

Until further notice

Requirements

5+ years of experience in analytics, operations insights, or related roles within SaaS, support, or customer experience environment
Proficiency in analytics tools like Lookr and strong SQL skills
Experience working with large data sets and data warehousing tools like Snowflake
Proven ability to build models, conduct root cause analyses, and forecast operational metrics
Strong understanding of customer experience metrics (ex: CSAT, NPS) and operational KPIs
Excellent communication skills with a track record of influencing senior leaders using data-driven story telling
Skilled in communicating with technical and non-technical stakeholders to communicate complex analysis in clear, actionable ways
Experience with support platforms such as Salesforce Service Cloud and Zendesk
Familiarity with scripting languages such as Python or R
Demonstrated ability to understand and work with data ingestion processes and modern data tech stacks

Job Responsibility

Analyze operational, support, and customer data to identify trends, gaps, and opportunities
Design and deliver dashboards and reports that provide clear visibility into operational performance and business metrics
Maintain and iterate on forecasting models to improve resource planning and workload efficiency across teams
Partner with cross-functional teams to provide data-driven recommendations and insights that improve workflows, tools, and overall efficiency
Work closely with Support Quality and Product Quality Operations programs to deliver insights that impact customer satisfaction and agent performance
Build and maintain relationships with Go-to-Market teams to derive and communicate customer insights that drive business decisions
Own and improve existing metric frameworks while creating scalable self-service reporting processes
Lead initiatives to consolidate data sources, ensuring clear accurate, and unified data that informs decision making
Lead a team to drive excellence in analytics and reporting. Act a as mentor, fostering data literacy across the organization
Develop and implement data governance frameworks and validation processes to ensure data quality and integrity across operations

What we offer

A fast-paced and collaborative environment
Learning and development allowance
Competitive cash and equity compensation and opportunity for advancement
100% medical, dental, and vision coverage
Up to $25K reimbursement for fertility, adoption, and parental planning services
Flexible PTO policy
Monthly wellness stipend, home office stipend

Fulltime

Senior Manager, Customer Success - Strategic

Atlassian is looking for a Senior Manager to oversee our Strategic Customer Succ...

Location

United Kingdom , London

Salary:

Not provided

Atlassian

Expiration Date

Until further notice

Requirements

Proven senior leadership experience (e.g. experience managing managers/senior CSMs)
Tenured experience working with large, Global, Fortune 500 customers and overseeing a large customer portfolio valued over at least 100+ million
You enjoy working in a highly matrixed organisation where building relationships across the customer’s global team is imperative to their success and growth
Excels when engaging directly with enterprise customers with a consultative, relationship-oriented approach
Motivated and inspired to coach and mentor Customer Success professionals
Experience using CRM, Pipeline Management, and Analytic tools
Drives transformational adoption of solutions and engage with C-level stakeholders
Experience working in an international environment, identifying and solving problems, trying new things and sharing your findings with the team and business.

Job Responsibility

Lead and manage a team of Strategic Customer Success Managers to set and achieve OKRs and KPIs, as well as professional goals within the Strategic segment
Remain well informed about industry trends, competitor activities, and market dynamics to inform the Strategic segment
Guide team to develop and implement strategic Success Plans and initiatives to penetrate and expand market share in the strategic segment
Oversee complex Enterprise book of business and guide team to setting and achieving department OKRs and metrics
Recruit, hire, and onboard new members of the Strategic Customer Success team to support business growth objectives
Collaborate with internal leaders including Channel Partners, Product Specialists, Account Managers, and Solution Engineers to streamline processes and enhance customer satisfaction
Analyze customer insights, product data and market trends to identify opportunities for growth and improvement
Manage C-Level and key executive relationships and participating in high-level value realization sessions and discussions as needed
Provide mentorship, coaching, and guidance to the team to help them develop their skills and achieve their individual targets
Conduct regular performance evaluations and provide feedback to the team to drive continuous improvement

What we offer

health coverage
paid volunteer days
wellness resources

Fulltime

Senior Manager - Category Management (Technology Services)

The Global Category Senior Manager at Amgen will develop and execute global stra...

Location

India , Hyderabad

Salary:

Not provided

Amgen

Expiration Date

Until further notice

Requirements

Doctorate degree and 5 years of Global Strategic Sourcing, Procurement or Commercial (Sales) experience
Master’s degree and 8 years of Global Strategic Sourcing, Procurement or Commercial (Sales) experience
Bachelor’s degree and 12 years of Global Strategic Sourcing, Procurement or Commercial (Sales) experience
2 years of managerial experience directly managing people and/or leadership experience leading teams, projects, programs, or directing the allocation of resources
Familiarity with procurement platforms (e.g., Ariba), ERP systems, and advanced analytics tools
Excellent problem-solving, organizational, and analytical skills, including the ability to interpret large datasets and generate actionable insights
Experience leading large, cross-functional teams and managing complex global projects in a matrixed environment

Job Responsibility

Own and evolve the global category strategy for Technology Services, aligned with business goals, with a focus on unlocking value, optimizing supplier relationships, and mitigating risk
Partner with Technology stakeholders across R&D, Commercial, and Operations to understand needs and shape procurement strategies that support enterprise priorities in a proactive manner
Act as a trusted advisor and thought leader, delivering insights on market trends, supplier capabilities, and best practices tailored to the Technology Services domain
Lead the creation of robust, financially grounded business cases (e.g., outsourcing models, total cost of ownership, supplier consolidation) that support procurement decisions and drive measurable impact
Stay ahead of market shifts in professional technology services— including evolving delivery models, workforce trends, and service innovation— and translate insights into actionable strategies
Design and drive a multi-year sourcing roadmap for Technology Services aligned with Amgen’s broader vision
Build relationships with external experts, peer companies, and industry bodies to bring leading practices and innovation into Amgen’s Technology Services sourcing strategy
Partner with category managers for consulting and staff augmentation to ensure Amgen take a holistic approach to all external resource driven spend
Provide strategic oversight as the global lead for Technology Services sourcing, ensuring alignment between category strategies and evolving business needs
Guide and facilitate collaboration across cross-functional teams and regional stakeholders, ensuring strategies meet diverse needs and are implemented effectively

Senior Program Manager

We are seeking a Principal Program Manager to join the CTO Strategic Initiatives...

Location

United States , San Francisco

Salary:

159300.00 - 256000.00 USD / Year

Atlassian

Expiration Date

Until further notice

Requirements

Minimum 10+ years of relevant work experience across program management (background as a Technical Program Manager or Engineering Program Manager is preferred)
Background in data analytics and insights, with the ability to interpret complex data sets and translate findings into actionable insights
Excellent verbal, written, and facilitation skills (including experience with facilitating meetings and engaging with an executive audience)
Demonstrated experience and success leading high-impact, cross-functional programs
Expertise partnering with stakeholders on product strategy while leading roadmap creation, prioritization processes, and effective change management communication

Job Responsibility

Manage the North America Engineering onboarding program and deliverables across global partners on a variety of program and business work streams
Bring clarity to drive decisions
Elicit and translate business requirements into technical specifications and tooling requirements, ensuring clear alignment between delivery and technical teams for our internal onboarding tool
Define goals and execute against key performance indicators (KPIs) and metrics to measure the effectiveness of programs
Create stable, scalable, and sustainable programming across the Engineering job family and beyond
Experience with data analytics and insights, ability to interpret complex data sets and translate findings into actionable insights
Provide regular updates and data reports, including progress against goals to stakeholders and executive audience

What we offer

health coverage
paid volunteer days
wellness resources

Fulltime

Accounting Manager or Senior Accounting Manager

Are you a strong accounting professional with 7+ years of experience seeking to ...

Location

United States , Houston, TX

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Accounting (required)
CPA designation strongly preferred
A minimum of 7+ years of progressive accounting experience, including leadership roles
Previous experience in midstream, energy, or a related industry is a strong plus
Strong organizational, strategic planning, and time management abilities
In-depth knowledge of GAAP and accounting principles
experience with complex accounting methodologies a plus
Proven ability to adapt and thrive in a fast-paced, high-growth organization
Advanced proficiency in Microsoft Office 365, particularly Excel (pivot tables, data analytics)
Exceptional analytical, problem-solving, and communication skills

Job Responsibility

Lead and manage day-to-day accounting functions, including full-cycle GL accounting
Oversee the preparation of journal entries, account reconciliations, and reporting schedules
Lead month-end and year-end close processes to ensure timely and accurate reporting
Provide strategic insights into financial results and partner with leadership to shape business decisions
Ensure compliance with GAAP by actively researching and implementing accounting standards
Support internal and external audits, ensuring compliance and readiness
Collaborate cross-functionally with teams, including operations, engineering, contracts, and finance, to meet organizational objectives
Coach and mentor team members to promote skill development and performance excellence
Drive process improvement initiatives to enhance operational efficiency and scalability

What we offer

Competitive compensation package commensurate with experience
Opportunities for professional development, certifications, and growth
A collaborative, dynamic, and supportive team environment
The ability to make a direct and visible impact on the company’s financial success
Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance
Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan

Fulltime

Senior Manager, Strategic Insights & Analytics

Baxter

Location:
United States , Deerfield

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
March 26, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

Similar Jobs for Senior Manager, Strategic Insights & Analytics

Manager, Operations Insights & Analytics

Commercial Analytics Senior Manager

Senior Manager - Research and Insights

Manager, Operations Insights & Analytics

Senior Manager, Customer Success - Strategic

Senior Manager - Category Management (Technology Services)

Senior Program Manager

Accounting Manager or Senior Accounting Manager

Senior Manager, Strategic Insights & Analytics

Baxter

Location:United States , Deerfield

Category:IT - Administration

Contract Type:Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:March 26, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

Similar Jobs for Senior Manager, Strategic Insights & Analytics

Manager, Operations Insights & Analytics

Commercial Analytics Senior Manager

Senior Manager - Research and Insights

Manager, Operations Insights & Analytics

Senior Manager, Customer Success - Strategic

Senior Manager - Category Management (Technology Services)

Senior Program Manager

Accounting Manager or Senior Accounting Manager

Location:
United States , Deerfield

Category:
IT - Administration

Contract Type:
Not provided

Job Posted:
March 26, 2026