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STERIS Logo STERIS · -

Senior Manager, Sterile Processing

United States, Chicago 113900.00 - 147400.00 USD / Year · Job Posted January 30, 2026
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Job Description

At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe. As a Senior Manager Sterile Processing, you’ll oversee production and quality performance across outsourced facilities and customer accounts. You’ll be the driving force behind ensuring customer satisfaction by proactively managing daily operations, meeting contractual obligations, and upholding the highest standards in sterile processing. You’ll provide on-site support, training, and strategic communication to both internal teams and client facility staff.

Job Responsibility

  • Lead and inspire a high-performing leadership team to deliver exceptional day-to-day service
  • Build and maintain strong relationships with customers at all levels
  • Proactively resolve customer issues by identifying root causes and implementing corrective action plans
  • Collaborate with STERIS Business Development and internal teams to identify growth opportunities
  • Ensure full compliance with all regulatory standards and facility policies
  • Oversee staffing strategies
  • Foster a culture of employee engagement, retention, and safety
  • Manage recruitment, onboarding, coaching, and performance management
  • Drive continuous improvement by leading process improvement initiatives
  • Ensure accurate and timely completion of all administrative functions
  • Effectively manage P&L responsibilities
  • Implement new policies, procedures, and services
  • Collaborate across STERIS operations, service, and finance teams

Requirements

  • High School Diploma
  • 10 years of experience in Sterile Processing
  • 5 years of Sterile Processing leadership
  • CRCST or CBSPD Certification (must be obtained within 12 months of hire if not certified at point of hire)
  • Must be able to be compliant with hospital/customer credentialing requirements

Nice to have

  • Bachelor’s degree
  • Leadership experience supporting a minimum of 20 Operating Rooms

What we offer

  • Bonus participation
  • Comprehensive and competitive benefits portfolio
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