Senior Manager, Stars Analytics

• Direct the end-to-end lifecycle of core Stars data sets
• Oversee data ingestion processes, User Acceptance Testing (UAT), and the tracking of bugs or system escalations
• Ensure the integrity and availability of 'source of truth' data for all Stars-related initiatives
• Lead team of analysts in forecasting models that project Oak Street’s performance in various CMS Stars measures
• Regularly analyze performance data to identify areas for improvement and recommend strategies to enhance ratings
• Draw insights from performance data and highlight areas of opportunity by market for field leaders and Oak Street’s senior leadership team
• Continuously update reporting capabilities to adjust to Oak Street needs
• Prepare clear and concise reports, dashboards, and presentations to communicate performance metrics, trends, and recommendations to Oak Street and CVS senior leadership (C-suite) and other key stakeholders
• Collaborate with cross-functional teams, including Engineering, Product, Patient Engagement, Managed Care Operations, Patient Experience, etc. to integrate analytical insights into Oak Street’s overall quality improvement efforts
• Other duties as assigned

• 7-10 years of consulting, data analytics, product management, and/or other applicable experience in healthcare
• Analytical and data savvy
• Highly proficient with Microsoft Excel, experience working with large datasets
• Ability to succinctly summarize and synthesize large amounts of information
• Detail-oriented with excellent problem-solving abilities
• Effective communication skills with the ability to convey complex analytical findings to non-technical stakeholders
• Strong relationship-building skills to foster collaboration with health plans and internal teams
• Strong interpersonal skills that support effective stakeholder engagement
• Strong written and verbal communication skills
• highly proficient with Microsoft PowerPoint
• Someone who is a self-starter
• Ability to work independently and manage multiple projects simultaneously
• Strong accountability and discipline against timelines and deliverables
• Passion for excellence, willing to go the extra mile to achieve objectives and ensure consistently high quality work product
• Quick learner and someone who is comfortable with a high level of ambiguity
• Bachelor degree required
• US work authorization

Experience/proficiency in SQL, PowerBI, and/or Alteryx is a plus

• Affordable medical plan options
• 401(k) plan (including matching company contributions)
• Employee stock purchase plan
• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching
• Paid time off
• Flexible work schedules
• Family leave
• Dependent care resources
• Colleague assistance programs
• Tuition assistance
• Retiree medical access