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Senior Manager, Solution Engineering - DocV

socure.com Logo

Socure

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Location:
United States

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Contract Type:
Not provided

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Salary:

220000.00 - 250000.00 USD / Year

Job Description:

DocV Solution Engineering is part of the Product Engineering organization and plays a critical role in accelerating customer adoption, enabling the field, and improving system reliability. This role focuses on short-term, high-impact technical work that enables revenue, accelerates rollout of new DocV features, and improves platform stability—while core backend and frontend teams remain focused on long-term product roadmap delivery.

Job Responsibility:

  • Build and lead a Solution Engineering team embedded within Product Engineering
  • Partner closely with Customer Success and Commercial teams to unblock implementations and accelerate customer outcomes
  • Deliver short-term technical initiatives that enable field teams and support active customer engagements
  • Collaborate directly with customers on complex DocV integrations and deployment challenges
  • Develop targeted features, prototypes, and integrations that accelerate adoption of new DocV capabilities
  • Identify and address integration-related technical debt to improve reliability, stability, and operational robustness
  • Establish a strong feedback loop between customers, Customer Success, Product, and Engineering teams
  • Collaborate with Backend and Frontend teams to transition validated solutions into the core product roadmap where appropriate
  • Anticipate recurring customer and field needs and drive scalable, repeatable solutions

Requirements:

  • 8+ years of engineering, solutions engineering, or technical consulting experience
  • At least 3 years of experience leading customer-facing or hybrid engineering teams
  • Strong understanding of APIs, SDKs, and enterprise integration patterns
  • Ability to deliver production-quality solutions in fast-paced, ambiguous environments
  • Strong communication skills and experience working across technical and non-technical stakeholders
What we offer:
  • Equity
  • Annual bonus or a commission plan

Additional Information:

Job Posted:
February 20, 2026

Employment Type:
Fulltime
Work Type:
Remote work
Job Link Share:

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