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Senior Manager, Software Engineering

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Helpcare AI

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Location:
United States , Sunnyvale

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Category:
IT - Software Development

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Contract Type:
Not provided

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Salary:

215000.00 - 220000.00 USD / Year
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Job Description:

We’re seeking a Senior Manager, Software Engineering to help build and scale Cairns Health’s AI-driven remote care platform for seniors and people with complex, chronic conditions. This role is a hands-on, player-coach position at the intersection of backend systems, LLM-powered applications, and healthcare-grade reliability. You will own core platform architecture, lead a small team of engineers, and drive execution from design through production—balancing speed, quality, and long-term maintainability while operating in a regulated, real-world healthcare environment.

Job Responsibility:

  • Remain deeply hands-on, contributing production code on a regular basis while leading by example
  • Own and evolve the architecture and system design of core backend and AI-driven platforms
  • Design, build, and operate scalable backend services supporting LLM-powered health and wellness applications
  • Make pragmatic architectural decisions that balance rapid iteration with long-term maintainability and reliability
  • Lead design reviews, code reviews, and technical discussions, serving as a technical authority for the team
  • Manage and mentor a team of 3–4 software engineers, fostering growth, accountability, and technical excellence
  • Act as a player-coach, supporting engineers through hands-on guidance, pairing, and thoughtful feedback
  • Support hiring, onboarding, and development of future team members as the organization grows
  • Create a collaborative, inclusive, and high-performance engineering culture
  • Own team delivery, including planning, execution, quality, and timelines
  • Translate product and business requirements into clear technical plans and deliverables
  • Drive adoption of Agile practices and tools, including sprint planning, backlog management, retrospectives, and continuous improvement
  • Partner closely with product, design, clinical, and operations teams to deliver customer value efficiently
  • Collaborate across backend, data, AI/LLM, hardware, and firmware teams to deliver integrated solutions
  • Work within healthcare and regulated environments, contributing to systems that require security, reliability, and compliance
  • Participate in operational excellence efforts, including monitoring, observability, incident response, and uptime improvements

Requirements:

  • 7–10 years of experience as a software engineer, with strong backend and system design expertise
  • 3–5 years of experience managing engineers, ideally in a player-coach or hybrid leadership role
  • Strong experience designing and operating backend systems using Java (11+), cloud-native architectures, and RESTful APIs
  • Deep familiarity with AWS and modern cloud infrastructure (containers, orchestration, CI/CD)
  • Strong understanding of LLM architectures and production AI systems (e.g., RAG, orchestration, scaling, latency considerations)
  • Experience working with Agile development practices and tools (e.g., Scrum or Kanban, Jira, GitHub, CI/CD pipelines)
  • Excellent communication skills and the ability to lead through influence, clarity, and technical credibility
  • A strong affinity for startup culture — comfortable with ambiguity, fast iteration, and high ownership

Nice to have:

  • Experience building or operating HIPAA-compliant or other regulated healthcare systems
  • Exposure to hardware and/or firmware integration, embedded systems, or IoT-style architectures
  • Prior experience scaling early-stage systems or teams in a startup environment
  • Familiarity with messaging systems, event-driven architectures, or real-time data pipelines
What we offer:
  • competitive compensation
  • equity
  • medical benefits
  • dental benefits
  • vision benefits
  • paid vacation/sick days
  • 401(k) plans

Additional Information:

Job Posted:
January 09, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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