Senior Manager, Software Engineering, PagerDuty

PagerDuty

Location:
United States, San Francisco

Category:
IT - Software Development

Contract Type:
Employment contract

Salary:

191000.00 - 321000.00 USD / Year

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Job Description:

PagerDuty is seeking a Senior Engineering Manager to lead one of our customer focused and high performing teams within our incident management group! As a Senior Engineering Manager you will be responsible for managing a team of software engineers responsible for owning critical services within the PagerDuty product, and delivering innovative product features through continuous interaction. This is an exciting opportunity to manage a strong team focused on having a major impact on incident management.

Job Responsibility:

Partner closely with Product Management to create a vision and roadmap for the team
Work with Engineering, Product, and UX stakeholders to facilitate project delivery
Interact with internal engineering teams to resolve dependencies
Make pragmatic trade-off decisions on resourcing and priority
Work with the rest of engineering leadership at PagerDuty on cross-team initiatives, both cultural and technical
Partner with leaders across multiple geographies to help build the PagerDuty brand in the local market in order to attract the best talent for PagerDuty
Support your team's on-call rotation or incident command rotation, being available for escalations and production issues as they arise
Learn PagerDuty's culture and values and be a strong proponent for them

Requirements:

8+ years of overall experience in Engineering
3+ years of Engineering Management in a SAAS organization
Proven experience building user-facing web applications or similar
Ability to work on large scale systems and/or data pipelines and has knowledge of the pitfalls that can come with under/over engineering
Possess a sense of urgency towards action, customer-first philosophy and ability to think and act strategically
Understand the balance between planning out work and just getting things done
Demonstrated ability to hire and develop engineers with varying levels of experience to help them reach their full potential
Excellent ability to communicate in all directions of the org chart and understand the importance of laying out context for the team instead of prescribing solutions
Deep understanding of Agile principles and effective application
Able to code, if needed, and provide informed opinions on the quality of code
You have an opinion on what good engineering looks like
You have a good balance of when to empower your teams and get out of the way, and when to step in and help make some important decisions

What we offer:

Competitive salary
Comprehensive benefits package
Flexible work arrangements
Company equity
ESPP (Employee Stock Purchase Program)
Retirement or pension plan
Generous paid vacation time
Paid holidays and sick leave
Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO
Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent
Paid volunteer time off: 20 hours per year
Company-wide hack weeks
Mental wellness programs

Additional Information:

Job Posted:
September 26, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Senior Manager, Software Engineering