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This is a highly visible leadership role within our Global HRIS organisation, responsible for the SAP SuccessFactors Employee Central platform supporting employees across more than 40 countries. You'll lead a globally distributed team while partnering closely with HR, Payroll, Finance, IT, and external vendors to ensure our SuccessFactors landscape remains scalable, compliant, and aligned with business objectives. We're looking for someone who combines deep SAP SuccessFactors expertise with strong leadership capabilities, stakeholder management skills, and a passion for driving continuous improvement.
Job Responsibility
Lead and develop a global team responsible for SAP SuccessFactors Employee Central and Platform administration
Own the strategic direction, governance, and ongoing optimization of the SuccessFactors platform
Configure, maintain, and support Employee Central and integrations with EC Payroll
Drive platform scalability, compliance, and best practices across 40+ countries
Lead SuccessFactors release and instance management activities
Manage global Role-Based Permissions (RBP), governance, audits, and compliance controls
Support system upgrades and new functionality, including AI-enabled capabilities such as Joule
Partner with HR, Payroll, Finance, and IT stakeholders to deliver business-critical initiatives
Oversee support operations, ensuring issues and requests are managed effectively and communicated appropriately
Collaborate with implementation partners and vendors to deliver projects and ongoing support
Champion user experience improvements, process automation, and continuous innovation across the platform
Provide technical leadership and guidance on Employee Central design, configuration, and global Core HR processes
Drive adoption of new technologies and identify opportunities to simplify and modernise HR processes
Requirements
8+ years of SAP SuccessFactors Employee Central administration, configuration, implementation, and release management experience within a global environment
3+ years of leadership experience managing geographically dispersed teams
Deep expertise in SAP SuccessFactors Employee Central and global Core HR processes
Strong experience with Role-Based Permissions (RBP), platform governance, compliance, and audit activities
Experience supporting SuccessFactors release management and platform administration
Proven ability to translate business requirements into scalable HR technology solutions
Experience engaging and influencing senior stakeholders across HR, Payroll, Finance, and IT functions
Strong understanding of HRIS best practices and global HR operations
Excellent communication, stakeholder management, and problem-solving skills
Nice to have
Experience with EC Payroll integration
Experience with Onboarding 2.0
Experience with Joule and SAP Business Technology Platform (BTP)
Vendor management experience
Experience working within Agile delivery environments and the Software Development Lifecycle (SDLC)