Senior Manager, Salesforce Delivery Job at Valvoline (Lexington)

Senior Manager, eCom Operations Manager

We are looking for an experienced Senior Manager, eCom Operations to strengthen ...

Location

Sweden , Stockholm

Salary:

Not provided

sa.global

Expiration Date

Until further notice

Requirements

Strong analytical and problem-solving skills with a focus on scalability and operational efficiency
Excellent stakeholder management and communication across global teams and functions
Proven ability to drive standardization, structure, and best-practice implementation across multiple regions
Data-driven mindset with solid experience using operational KPIs and performance dashboards
Several years of experience in e-commerce operations, logistics, or global supply chain management
Demonstrated success leading cross-functional initiatives involving Operations, IT/ERP, Customer Service, and regional eCom teams
Experience with warehouse operations, 3PL management, and system integrations (ERP, WMS, TMS, Salesforce, Shopify)

Job Responsibility

Own and develop the global strategy and roadmap for eCom Operations, ensuring alignment with regional teams and business priorities
Translate long-term goals into actionable initiatives that improve efficiency, scalability, and customer satisfaction
Define, document, and roll out global best-practice procedures for fullfillment, returns, delivery performance, and operational workflows
Partner with IT, ERP, and Tech teams to enhance integrations with logistics partners and strengthen system capabilities
Lead cross-functional projects focused on logistics, transport, warehouse optimization, and overall operational improvement
Manage the operational readiness for launching new product categories across multiple warehouse setups
Identify and implement opportunities to improve lead times, reduce costs, and enhance the customer experience
Work closely with Customer Support and Regional Operations teams to resolve pain points and drive performance excellence

What we offer

re-location support
visa/work permit application
local authority registration
home finding service

Senior Account Manager

As a Senior Account Manager at LHH, you will manage and enhance customer relatio...

Location

Germany , Hamburg; Düsseldorf; Frankfurt; Munich

Salary:

Not provided

LHH

Expiration Date

Until further notice

Requirements

Proven experience in account management within industries such as HR-Services, Education, Coaching & Consulting, Professional Services and related
strong capability in project management and meeting KPIs
experience in CRM platforms, especially Salesforce
demonstrated ability to manage and grow client relationships
excellent communication, negotiation, and presentation skills
problem-solving mindset with a focus on process improvement
fluency in German is a must requirement
fluency in English

Job Responsibility

Develop and maintain strong relationships with key internal and external stakeholders
manage customer accounts, ensuring timely and high-standard fulfillment of deliverables
plan and implement projects to meet specific contractual deliverables and KPIs
maintain regular reporting and up-to-date account records using CRM systems such as Salesforce
engage directly with clients to understand their needs and ensure satisfaction
communicate continually with stakeholders to manage expectations and update them on account or project status
identify problems and opportunities for process improvement to enhance service delivery and client satisfaction
work closely with Business Developers to expand client relationships and manage the comprehensive account portfolio
focus on maximizing share of wallet and market share to drive revenue growth
adhere to the full contract management process, including contract reviews and renewals

What we offer

Growth opportunities within a human resources global leader
we prioritize learning to stay agile in an increasingly competitive business environment
we foster an open-minded environment where people spark new ideas and explore alternatives

Fulltime

Senior Salesforce Consultant

Ascendix Technologies, founded in 1996, is a global partner in CRM and digital t...

Location

United States

Salary:

Not provided

Ascendix Tech

Expiration Date

Until further notice

Requirements

Solid experience in Salesforce consulting with a focus on client-facing roles
Proven leadership in managing delivery across multiple clients or projects (e.g., team lead, co-lead, or senior functional lead)
Demonstrated ability to translate business requirements into scalable Salesforce solutions
Hands-on experience with Sales Cloud, Service Cloud, and/or Experience Cloud
Deep understanding of Salesforce declarative tools (Flows, Reports, Dashboards, Validation Rules, etc.)
Strong consulting skills: scope management, stakeholder alignment, and client communication
Strong client-facing and verbal skills
Bachelor’s degree in Business, Technology, or a related field
Applicants must be authorized to work in the United States. We are not able to provide visa sponsorship at this time

Job Responsibility

Lead discovery sessions and contribute to solution architecture and scope definition
Configure Salesforce using declarative tools (e.g. Flows, Reports, Page Layouts)
Act as the main delivery consultant across multiple accounts, ensuring on-time, high-quality solutions
Collaborate with global delivery teams (developers, QA, architects) to execute projects efficiently
Support pre-sales and early client conversations with product demos and requirement scoping
Serve as a trusted advisor to clients, guiding best practices and long-term platform success

What we offer

Competitive compensation package
Bonus pay opportunities
Medical, dental, and vision insurance
401(k) with company matching
Life insurance & disability coverage
Paid time off: 3 weeks vacation + 8 national holidays
Health savings accounts
Health club membership reimbursement
Remote work setup and equipment provided
Lead impactful projects with major clients

Fulltime

Senior Product Owner - Salesforce Platform

Delivers value to Business and BT stakeholders through the planning, execution, ...

Location

United States

Salary:

Not provided

Sysco

Expiration Date

Until further notice

Requirements

Bachelor's degree or higher
8+ years' experience as a Product Owner, Product Manager or Business Analyst with a min 5 years of experience in an agile environment
Strong understanding of Scrum, Lean, XP, Kanban and other agile development frameworks
Proven experience managing design and delivery of highly technical and complex large-scale products
Sound knowledge of emerging technologies focusing on cloud products, SaaS platforms, or Enterprise Applications
Strong product management skills with deep understanding of product vision and overall product lifecycle
Demonstrated leadership and people management skills and ability to make decisions and set clear priorities
Proven ability to recognize value and manage investments to maximize value delivered
Strong stakeholder management and negotiation skills

Job Responsibility

Owns people management responsibilities for 2–6 business analysts
Owns the development and delivery of one or multiple high complexity software product(s) in line with business needs
Owns and drives key business relationships for the product(s)
Researches and analyzes industry trends and benchmarking information as they apply to product(s)
Creates & maintains an executable backlog of product requirements
Understands, defines, and communicates prioritization of product requirements with a mind toward business value and tradeoffs
Assists with the distillation of product backlog requirements into user stories
Participates actively in daily stand-ups, sprint planning meetings, sprint reviews and retrospectives to drive team alignment on product vision and value delivery
Weighs business risks, issues, and impediments being experienced by the product team and actively assists with issue resolution
Inspects product progress throughout the sprint and is empowered to make critical decisions and accept work completed by the team

Fulltime

Senior Manager, Professional Services

We’re looking for a strategic and execution-focused leader to oversee the delive...

Location

United States , San Francisco

Salary:

177300.00 - 211775.00 USD / Year

Intercom

Expiration Date

Until further notice

Requirements

7+ years in professional services, consulting, or customer success—ideally in SaaS or an AI/ML environment
2+ years of people management experience across delivery or project-based roles
Proven success leading hybrid delivery models (internal + partner/outsourced teams)
Experience with AI/ML products, data-driven implementations, or complex enterprise software
Strong operational background with tools like Salesforce, PSA systems (e.g., Mavenlink, Kantata, Rocketlane), and project management platforms
A strategic mindset paired with a bias for action, customer empathy, and an ability to scale programs with precision and care

Job Responsibility

Lead Professional Services Delivery: Own the end-to-end quality of delivery for customer projects, whether led by internal teams or external partners
Manage and Develop Delivery Teams: Lead our Project Managers and Partner Services Managers—ensuring they’re aligned, empowered, and delivering results
Partner Across the Business: Collaborate closely with Sales and Customer Success to evangelize the value of Professional Services and identify strategic opportunities for engagement
Drive Cross-Functional Collaboration: Work with subject matter experts and Product leaders to evolve our delivery offerings and maximize impact for customers
Define What Success Looks Like: Help shape how we define a successful start with Fin (our AI agent), guiding customers toward measurable value early in their journey
Own Key Metrics: Track and improve attach rate, time-to-value, team utilization, partner delivery quality, and customer satisfaction (NPS, CSAT)
Scale Partner Delivery Excellence: Collaborate with our Partnerships team to grow partner capabilities and introduce scalable enablement programs rooted in Intercom’s methodology
Represent Professional Services: Act as a go-to resource for prospects and customers who want to understand how our services accelerate success
Drive Operational Rigor: Build and refine scalable processes for project planning, resource allocation, milestone tracking, and risk management
Contribute to Strategic Planning: Play a key role in shaping our services forecast, delivery model, and long-term strategy as part of the Professional Services leadership team

What we offer

Competitive salary and meaningful equity
Comprehensive medical, dental, and vision coverage
Regular compensation reviews - great work is rewarded!
Flexible paid time off policy
Paid Parental Leave Program
401k plan & match
In-office bicycle storage
Fun events for Intercomrades, friends, and family!

Fulltime

Senior Manager, Professional Services

We’re looking for a strategic and execution-focused leader to oversee the delive...

Location

United States , Chicago

Salary:

159600.00 - 190598.00 USD / Year

Intercom

Expiration Date

Until further notice

Requirements

7+ years in professional services, consulting, or customer success—ideally in SaaS or an AI/ML environment
2+ years of people management experience across delivery or project-based roles
Proven success leading hybrid delivery models (internal + partner/outsourced teams)
Experience with AI/ML products, data-driven implementations, or complex enterprise software
Strong operational background with tools like Salesforce, PSA systems (e.g., Mavenlink, Kantata, Rocketlane), and project management platforms
A strategic mindset paired with a bias for action, customer empathy, and an ability to scale programs with precision and care
Proof of eligibility to work in the United States is required

Job Responsibility

Lead Professional Services Delivery: Own the end-to-end quality of delivery for customer projects, whether led by internal teams or external partners
Manage and Develop Delivery Teams: Lead our Project Managers and Partner Services Managers—ensuring they’re aligned, empowered, and delivering results
Partner Across the Business: Collaborate closely with Sales and Customer Success to evangelize the value of Professional Services and identify strategic opportunities for engagement
Drive Cross-Functional Collaboration: Work with subject matter experts and Product leaders to evolve our delivery offerings and maximize impact for customers
Define What Success Looks Like: Help shape how we define a successful start with Fin (our AI agent), guiding customers toward measurable value early in their journey
Own Key Metrics: Track and improve attach rate, time-to-value, team utilization, partner delivery quality, and customer satisfaction (NPS, CSAT)
Scale Partner Delivery Excellence: Collaborate with our Partnerships team to grow partner capabilities and introduce scalable enablement programs rooted in Intercom’s methodology
Represent Professional Services: Act as a go-to resource for prospects and customers who want to understand how our services accelerate success
Drive Operational Rigor: Build and refine scalable processes for project planning, resource allocation, milestone tracking, and risk management
Contribute to Strategic Planning: Play a key role in shaping our services forecast, delivery model, and long-term strategy as part of the Professional Services leadership team

What we offer

Competitive salary and meaningful equity
Comprehensive medical, dental, and vision coverage
Regular compensation reviews - great work is rewarded!
Flexible paid time off policy
Paid Parental Leave Program
401k plan & match
In-office bicycle storage
Fun events for Intercomrades, friends, and family!

Fulltime

Senior Account Manager

Viant is seeking a talented Senior Account Manager to join our Sales Team. In th...

Location

United States , Detroit

Salary:

95000.00 - 105000.00 USD / Year

Viant

Expiration Date

Until further notice

Requirements

4-6 years' digital media/programmatic/ad tech account management or client service experience
1+ year of hands-on-key campaign management experience
Strong understanding and enthusiasm about the latest in digital media, ad tech, data targeting, 1st party data, platform sales, programmatic, behavioral targeting and optimization strategies
Ability to thrive in a fast-paced work environment, while being able to quickly gain product efficiency across our broad set of offerings
Smart, articulate, polished, self-driven, highly motivated team player with excellent problem-solving skills, as well as superb organizational, written, and verbal communication skills
A consultative, strategic thinker with great energy and enthusiasm for account growth, upsell/cross sell, and customer success
Proficient in MS Office, including PowerPoint, Excel and Outlook
Exposure to Salesforce.com or similar CRM
and Aptitude for working with custom software systems
Bachelor’s degree required

Job Responsibility

Support RFI/RFP process to land new accounts across all service models in assigned territory
Craft effective responses to RFPs and RFIs, including feasibility scoping, campaign design, and supporting documentation
Manage and grow a roster of assigned accounts in territory or segment to maximize client satisfaction, retention, and growth
Work as liaison between client and internal departments to onboard new customers, coordinate campaign updates, upsell opportunities, and troubleshoot delivery and performance issues
Manage the campaign launch process from start to finish, inclusive of client kick off call, strategy recommendation, asset collection, optimization, and delivery of performance reporting
Utilize Salesforce to ensure all campaign information is accurate
Deep understanding of Viant’s entire product offering and best practices for campaign effectiveness and cross-selling
Proactively use data, trends, market insights, and logic to develop tailored campaign recommendations and opportunities for continued success
Tasked with supporting growth goals QoQ and YoY, and being primary point of contact for the customer on day-to-day account needs

What we offer

fully paid health insurance
paid parental leave
unlimited PTO

Senior Manager Customer Experience & Digital Transformation

This role is responsible for designing and executing a fit-for-purpose OTC and c...

Location

Colombia , Bogota

Salary:

Not provided

Amgen

Expiration Date

Until further notice

Requirements

Doctorate degree and 2 years of experience
Master’s degree and 6 years of experience
Bachelor’s degree and 8 years of experience
Proficiency English language
BS/MS Degree with 10+ years of experience leading a large service-oriented operations organization focused on customer success, revenue growth and sales
5+ years of experience working with SAP Order to Cash processes, Sales Order Management, Pricing, Delivery, and Billing in a functional/project lead role
Minimum of 3+ years being responsible for full lifecycle, end-to-end SAP Order to Cash implementations, including hands-on design and configuration experience
At least 2 years’ BPO proven experience working in a supervisory role with the ability to collaborate with global cross-functional and cross-regional teams
Must be enthusiastic, self-motivated, high-energy and a driven problem solver – especially in face of resistance or setbacks

Job Responsibility

Analyze business metric data (e.g., KPIs) to identify improvement opportunities and drive performance
Collaborate with Quality, Compliance, Finance, Commercial, IS, and vendors to streamline processes, integrate digital tools, and remove friction points
Present insights and guide decision-making through impactful storytelling and analytics
Provide regular reports and data-driven recommendations to enhance customer experience
Leverages deep OTC knowledge to find opportunities, reduce risks, and design high-impact, efficient solutions
Review transactional backlogs, risks, and proactively plan mitigation strategies
Anticipates market and customer shifts, continuously assessing performance and closing gaps to stay ahead
Ensure accurate and compliant execution of Amgen’s policies and procedures (SOX, quota, quarter-end management)
Prepare and review analytics to supervise operational effectiveness
Lead change management activities to implement critical initiatives

What we offer

competitive and comprehensive Total Rewards Plans that are aligned with local industry standards

Senior Manager, Salesforce Delivery

Valvoline

Location:
United States , Lexington

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
February 13, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

Similar Jobs for Senior Manager, Salesforce Delivery

Senior Manager, eCom Operations Manager

Senior Account Manager

Senior Salesforce Consultant

Senior Product Owner - Salesforce Platform

Senior Manager, Professional Services

Senior Manager, Professional Services

Senior Account Manager

Senior Manager Customer Experience & Digital Transformation

Senior Manager, Salesforce Delivery

Valvoline

Location:United States , Lexington

Category:IT - Software Development

Contract Type:Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:February 13, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

Similar Jobs for Senior Manager, Salesforce Delivery

Senior Manager, eCom Operations Manager

Senior Account Manager

Senior Salesforce Consultant

Senior Product Owner - Salesforce Platform

Senior Manager, Professional Services

Senior Manager, Professional Services

Senior Account Manager

Senior Manager Customer Experience & Digital Transformation

Location:
United States , Lexington

Category:
IT - Software Development

Contract Type:
Not provided

Job Posted:
February 13, 2026