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We are seeking a Senior Manager, Sales Commissions to lead the governance, execution, and analytics of our global sales commission programs. This role will serve as the system owner for Varicent (or similar ICM platforms), ensuring incentive plans are operationalized accurately, scalable, auditable, and aligned with business and go-to-market objectives.
Job Responsibility:
Design and maintain complex calculation logic, workflows, hierarchies, and crediting rules within Varicent
Oversee system integrations with CRM (e.g., Salesforce), ERP, payroll, and financial systems
Manage UAT, plan rollouts, mid-year changes, and annual plan refreshes
Establish strong controls around data integrity, auditability, version control, and change management
Produce regular commissions reporting (monthly, quarterly, and ad hoc) on payouts, earnings, attainment, and plan performance
Develop executive-level dashboards and analyses to provide visibility into commission payments, expense trends, and key drivers
Analyze commission data to identify anomalies, risks, and opportunities for improvement
Partner with FP&A to support commission expense forecasting, accruals, and scenario modeling
Provide insights to Sales and Finance leadership on incentive effectiveness and behavioral outcomes
Own the end-to-end commissions lifecycle, from plan design support through calculation, payout, accruals, reporting, and analysis
Act as the primary owner of our incentive compensation system, driving configuration, optimization, governance, and long-term roadmap planning
Partner with Sales Leadership, Finance, and RevOps to evaluate commission plan effectiveness and recommend data-driven improvements
Lead commission policy interpretation, ensuring consistency, clarity, and compliance
Requirements:
Hands-on experience with Varicent (administration, configuration, plan modeling)
Experience with other incentive compensation management tools (e.g., Xactly, Callidus)
Data analysis and visualization experience (Tableau, Power BI, Looker, Alteryx, etc.)
Experience supporting SaaS, subscription-based, or recurring revenue models
Familiarity with ASC 606 commission capitalization and amortization
Experience scaling commission processes in high-growth or global organizations