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The Strategy & Operations Manager, South Korea is a pivotal role that will work both deeply and cross-functionally to drive the entry and growth of Airwallex — one of the world’s top payment technology companies — in the dynamic South Korea market. You will work closely with our commercial, operations, product and regional APAC teams across a wide range of responsibilities, from market sizing and go-to-market design to day‑to‑day execution and continuous improvement. This is a highly visible, high-impact role for someone who enjoys building 0→1, thrives in ambiguity and wants to help shape Airwallex’s footprint in North Asia.
Job Responsibility:
Shape South Korea market strategy
Lead go-to-market execution
Partner on customer onboarding and operations
Localise and scale core processes
Drive product–market fit in Korea
Run high-quality analysis and decision support
Own cross-functional projects end to end
Requirements:
5+ years of experience in strategy and/or operations roles — for example, top‑tier strategy/management consulting or in‑house strategy / operations in high‑growth technology, fintech or financial services companies
Strategic and analytical problem solver with a track record of structuring ambiguous problems, running rigorous analysis (quantitative and qualitative) and turning insights into clear recommendations and execution plans
Strong project and stakeholder management skills, with experience working in international teams and across multiple time zones, balancing inputs from commercial, product, operations, risk and regional leadership
Language: Fluent Korean and business-level English, with the ability to synthesise and communicate complex ideas in a simple, compelling way — both in writing and verbally
High ownership and bias to action — you are a self‑starter who can independently identify, prioritise and execute on the highest‑impact opportunities, and you are comfortable rolling up your sleeves to get things done in a fast‑moving environment
Commercial acumen, including comfort working with revenue, cost and profitability drivers, and supporting go‑to‑market initiatives or commercial proposals
Excellent communication and collaboration skills, with experience working with people at all levels and across cultures, and influencing decisions without direct authority
Education: Bachelor’s degree or equivalent practical experience.
Nice to have:
Experience in high‑growth, start‑up or scale‑up environments, ideally in fintech, payments, banking, cards or broader financial services
Direct experience supporting or leading market entry, country launches or new product launches, especially in South Korea or North Asia
Hands‑on experience working with data and tooling (e.g. CRM, BI dashboards, spreadsheets / modelling) to support decision‑making and drive operational improvements
Experience studying, living or working in an international context, or in matrixed global organisations, is an advantage
MBA or other advanced degree from a top‑tier institution is a plus, but not required.