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Human Interest Logo Human Interest · Human Resources

Senior Manager, Revenue Enablement - Customer Success & Operations

United States, Lindon 150000.00 - 170000.00 USD / Year · Job Posted January 05, 2026

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Job Description

Human Interest is on a mission to ensure that people in all lines of work have access to retirement benefits. We are a high-growth fintech company changing the retirement industry. As Human Interest scales for its next phase of exponential growth, we are seeking a strategic, visionary, and people-centric Senior Manager, Revenue Enablement. This is a high-impact leadership role designed to architect the learning infrastructure that powers our entire Go-To-Market (GTM) engine—spanning Sales, Partners, and Customer Support.

Job Responsibility

  • Lead and develop a high-performing team of diverse individual contributors
  • Architect the Multi-Year Enablement Roadmap
  • Establish a Data-Driven Culture
  • Systems Thinking at Scale
  • Ideate and collaborate with organizational leaders to identify and address training needs
  • Strive to continually innovate the learning experience
  • Develop a Leadership Bench
  • Scale High-Impact CS&O Training Delivery
  • Set the gold standard for "training the trainer"
  • Organizational Design & Resource Optimization
  • Foster a Culture of Excellence
  • Holistic Curriculum Governance
  • Product & Market Fluency
  • Delivery Excellence
  • Strategic GTM Alignment
  • Strategic Executive Partnership
  • Enablement Tech-Stack Architecture
  • Partner with the broader corporate L&D function to standardize programs

Requirements

  • 8+ years of progressive experience in revenue enablement, customer service training, or organizational development within a SaaS environment
  • At least 5+ years in a formal people management role
  • Specialized expertise in Customer Support and Operations (CS&O) enablement
  • Proven experience managing managers and leading multi-disciplinary teams
  • Exceptional executive presence and cross-functional influence
  • Strategic GTM Alignment: Ability to work closely with other GTM enablement leaders
  • Advanced Analytical Mindset: Experience defining and owning a complex matrix of KPIs
  • Architectural Approach to Content: A track record of building and overseeing scalable curriculum frameworks
  • Mastery of the Enablement Tech Stack: Expert-level familiarity with LMS, CMS, and Revenue intelligence platforms
  • Change Leadership: A proven ability to lead teams through high-velocity change

What we offer

  • A great 401(k) plan with dollar-for-dollar employer match up to 4% of compensation
  • Top-of-the-line health plans, as well as dental and vision insurance
  • Competitive time off and parental leave
  • Addition Wealth: Unlimited access to digital tools, financial professionals, and a knowledge center
  • Lyra: Enhanced Mental Health Support for Employees and dependents
  • Carrot: Fertility healthcare and family forming benefits
  • Candidly: Student loan resource
  • Monthly work-from-home stipend
  • quarterly lifestyle stipend
  • Engaging team-building experiences
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