Senior Manager, Revenue Enablement - Customer Success & Operations Job at Human Interest (Lindon)

Senior Revenue Enablement Manager

The Senior Technical Revenue Enablement Manager is responsible for empowering te...

Location

United States , San Francisco; Austin; New York; Mountain View

Salary:

Not provided

Atlassian

Expiration Date

Until further notice

Requirements

10+ years in technical enablement and/or technical sales experience, preferably at a SaaS company
demonstrated strength conducting needs analysis and translating insights into actionable, role-specific enablement strategies with measurable impact
skilled at rapidly scoping and developing enablement strategies and scalable learning programs tailored to different technical roles and learning levels
experience with hands-on tools such as sandbox environments, demos and technical labs
excel at simplifying complex technical concepts into clear, compelling and actionable content
well versed in building skill-based and application-oriented learning experiences, assessments and certifications, utilizing adult learning theory, instructional design best practices and a breadth of enablement modalities
communicate effectively across technical and non-technical audiences, building trust and alignment trust with stakeholders at all levels
deep understanding of solution-based sales cycles, enterprise buying behaviors, value selling and both sales and partner motions
ability to work with ambiguity and achieve goals in a structured manner within a fast-paced and continuously evolving environment
agile and engaging facilitator

Job Responsibility

Develop and lead comprehensive technical enablement strategies that support sales, customer success and partners, engaging with the respective leaders as a trusted advisor to design and validate strategies
partner with sales, success and partner leadership, along with HR, to define and develop role-based competencies that inform key technical skills and behaviors
conduct regular needs analyses– data, interviews and stakeholder feedback– to identify knowledge and skill gaps across target audiences and translate these insights into enablement strategies and priorities
collaborate with stakeholders, including product, RevOps and target audience SMEs, to scope, design, and launch enablement programs and content aligned to identified performance gaps and business priorities, including technical certifications
design enablement programs that are multi-modal, recommending the right enablement modality based on the goals, behavior change and context
qualify incoming enablement requests across the business, vetting based on alignment with strategic priorities and impact on Atlassian’s enterprise transformation
enable front line managers to coach, reinforcing technical acumen, operational best practices and value selling skills
represent the voice of the field when engaging business stakeholders advocating for readiness requirements, priorities and audience relevance
conduct quarterly business reviews (QBRs) to assess enablement progress, capture feedback, and refine strategic direction
establish clear success metrics and continuously measure, track and enhance the impact of technical enablement initiatives

What we offer

Health and wellbeing resources
paid volunteer days
other perks and benefits

Fulltime

Customer Success Operations Leader

We are looking for a CX Operations Leader to drive process excellence, analytics...

Location

United Kingdom , London

Salary:

Not provided

AFI Solutions GmbH

Expiration Date

Until further notice

Requirements

Proven track record at director level or equivalent leading CX operations in a software or SaaS company
Minimum of 5+ years of progressive experience in customer experience, service delivery, or operations
Strong background in process optimisation and cross-functional collaboration at scale
Hands-on expertise in analytics and business reporting, with experience tracking financial and CX performance metrics such as revenue, margin, backlog, and CSAT
Experience managing enterprise-grade platforms such as Salesforce and customer success tools (Certinia, ChurnZero)
Demonstrated ability to partner with senior leaders to execute strategic CX initiatives
International experience in software or SaaS environments preferred

Job Responsibility

Partner with CX leadership to harmonise and streamline processes across the customer journey including opportunity management, project delivery, and resource management
Identify bottlenecks and implement improvements to ensure scalability and consistency across regions and functions
Collaborate with IT, Sales, and CX teams to connect processes and ensure operational effectiveness at scale
Drive consistency across departments to support growth and enhance the customer experience
Serve as the business partner to the CX leadership team for all core analytics including revenue, backlog, margin, CSAT, and SLA performance
Provide insights that enable data-driven decisions and accountability
Support the execution of our OneCX strategy by ensuring transparency and alignment across global operations
Own the maintenance, optimisation, and innovation of SER Group’s core CX platforms including Salesforce (SFDC), Certinia, and ChurnZero
Partner with business and IT stakeholders to ensure systems are fit for purpose, scalable, and continuously improved

What we offer

Offene, familiäre Unternehmensstruktur mit Flexibilität
Modernes Office mit Top-Ausstattung

Fulltime

Customer Success Manager

We're expanding our Post-Sales team in Hyderabad and looking for experienced Cus...

Location

India , Hyderabad

Salary:

Not provided

Highspot

Expiration Date

Until further notice

Requirements

5+ years of consulting, services, customer success, or account management experience, directly managing customers and customer relationships
Excellent communication skills (verbal, written, presentations) and the ability to synthesize and summarize complex problems for an executive audience both internally and externally
Strong collaboration skills to influence and gain alignment across internal and external stakeholders
Proven ability to consult with customers at all levels of seniority to understand their business goals and to craft and deliver plans to exceed customer expectations for value
Ability to thrive in ambiguous situations and is excited to create structure and process as we go for our largest customers
Prioritizes customer experience with a focus on customer satisfaction and retention. You strive to understand clients’ strategic business goals, deploy critical thinking in leading and executing your portfolio, anticipate future needs, and determine solutions.
Believes profitable customer relationships are founded on respect and that growth and expansion come from cultivating relationships. You have shown the capacity to develop relationships and optimize enterprise customer accounts, you understand what it means to evangelize your product.
Excited about the ways products can be used to accelerate business goals. You have a strong intuition for business and an admiration for driving software solutions.
Loves to learn about sophisticated technical products and to understand the intricacies of how they work.
A teammate with a high level of integrity and a desire to assist your team. You stay calm in the face of technical and/or customer challenges. You corral the right people to resolve and infect others with your can-do spirit.

Job Responsibility

Analyze customer usage data to identify trends, areas for improvement, and opportunities for increased engagement. and proactively address risks to ensure retention.
Develop actionable insights and recommendations based on data analysis to inform strategic decisions and help customers achieve their goals.
Proactively identify and mitigate customer risks by monitoring adoption metrics and sentiment analysis, escalating issues as needed to ensure retention and growth.
Develop account maps, identifying key players, and understanding customer’s businesses via 10k and other publicly available information.
Enable customers to realize the full value of the Highspot platform and be able to articulate that value throughout their company. Deeply understand customer’s needs, thoughtfully helping business leaders to find opportunities to expand value, our footprint and depth of engagement.
Multi-thread to any stakeholder you need to engage across Enablement, Sales, Marketing, Operations, Finance, IT, and others at all levels (ATL, OTL, and BTL) to accomplish your goals
in the event of key customer stakeholder turnover, you seek and build replacement relationships.
Collaborate with your Account Management partners on account strategy and execution.
Identify expansion and upsell opportunities to drive revenue growthIdentify and position add-on services to support customers in achieving their business outcomes and maximizing ROI
Ensure execution of customer maturity and technical discussions via coordinating solutions internally across engineering, marketing, product, and support teamsKey

Fulltime

Head of Revenue Enablement

Our Revenue Enablement team is crucial for empowering our go-to-market teams wit...

Location

France , Paris

Salary:

Not provided

360Learning

Expiration Date

Until further notice

Requirements

Experienced leader with 4+ years in Enablement and/or similar functions within B2B SaaS
2+ years of management experience
Clear understanding of B2B sales cycles, customer success and professional services functions, and partner ecosystems
Strategic thinker able to align enablement initiatives with business goals and revenue metrics
Exceptional communicator (clear, structured, concise), able to influence executives and align cross-functional teams
Data-driven operator, comfortable building dashboards, measuring impact, and optimizing performance
Strong project manager, structured and organized, with proven ability to deliver complex initiatives
Empathetic people leader, committed to developing and coaching teams toward growth
Adaptable and resilient, thriving in fast-paced, high-growth, and evolving environments
Proactive problem-solver with a bias for action and ownership

Job Responsibility

Define and execute the global enablement strategy
Ensure sales, customer success, and partnerships teams are equipped to drive growth and deliver a world-class customer experience
Coach the enablement team
Deliver Partner Enablement projects
Build relationships with senior leaders (CROs, CCO, VP PS, CMO, VP of Product, CHRO)
Master enablement processes and tools (Seismic, 360Learning, Trello, Confluence, Salesforce, Gong)
Conduct audits of enablement effectiveness and operations
Establish scalable global enablement operating model
Lead the replacement of the Enablement tool (Seismic)
Drive alignment across Sales, CS, and PS around one unified revenue playbook

What we offer

Work From Home stipend
RTT
lunch vouchers
medical insurance
gym subscription
1 month parental leave for the second parent
Flexible hours
full remote work possible anywhere in France
Diversity, Equity, and Inclusion ERGs
Corporate Social Responsibility charter

Fulltime

Senior Product Marketing Manager

We’re looking for a highly analytical Senior Product Marketing Manager to drive ...

Location

United States

Salary:

100000.00 - 140000.00 USD / Year

Bloomreach

Expiration Date

Until further notice

Requirements

6+ years of product marketing or growth marketing experience in B2B SaaS
Strong analytical skills and proficiency with Tableau, Salesforce, and Excel
Demonstrated ability to translate complex data into actionable insights and GTM recommendations
Experience driving revenue growth from existing customers through cross-sell and upsell
Excellent communication, storytelling, and enablement skills
Proven ability to operate independently and manage end-to-end programs

Job Responsibility

Define the customer growth strategy by understanding customer segments, value drivers, and expansion pathways
Develop messaging and positioning that articulate the value of additional products and features for current customers
Analyze account data and revenue patterns using tools like Salesforce & CPQ to identify expansion opportunities
Track and measure the performance of customer growth initiatives, providing visibility through dashboards and reporting
Craft clear, differentiated messaging that communicates the value of additional products, modules, or capabilities to existing customers by segment
Own the GTM strategy and execution for cross-sell and upsell motions
Build growth playbooks that tie product capabilities to tangible customer outcomes
Develop proof points, case studies, and ROI materials that showcase customer expansion success
Organize technical trainings with the product team for Solution Architects and Delivery Managers, on implementation and best practices
Design and deliver roadmap enablement programs for Customer Success Managers — focusing on how to present the roadmap, frame it in customer outcomes, and position upcoming capabilities

What we offer

Health care including medical, dental, and vision insurance
401k Plan with employer contribution
A great deal of freedom and trust
Flexible working hours
Work virtual-first with several Bloomreach Hubs available across three continents
Company events
5 paid days off to volunteer
People Development Program
Communication coach
Leader Development Program

Fulltime

Senior Manager, LATAM Sales

The LatAm Leader will be responsible for driving growth, regional strategy, and ...

Location

United States , San Francisco

Salary:

331000.00 - 395000.00 USD / Year

Intercom

Expiration Date

Until further notice

Requirements

8+ years of experience in SaaS sales or regional business leadership roles
At least 3 years managing quota-carrying teams
Proven success leading in a high-growth, matrixed environment across multiple markets
Track record of exceeding revenue goals while building sustainable team performance and culture
Experience working with both direct sales and partner-led GTM models
Outstanding communication skills in English and Portuguese

Job Responsibility

Define and execute a multi-year go-to-market strategy to grow Intercom’s presence across LATAM, with a focus on Brazil
Develop and implement scalable sales processes for both partner-led SMB and sales-led MM/ENT segments
Collaborate with global revenue operations, enablement, and marketing to localize messaging and optimize demand generation
Represent the LATAM region in global leadership forums, providing insights and market intelligence to shape company-wide priorities
Directly manage five sellers (Account Executives and Relationship Managers) across Brazil and RoR (rest of region)
Work closely with Partnerships Manager and associated partner teams to drive SMB acquisition and expansion
Partner with cross-functional teams-including CSM, SE, and SDR-who report into global functions but support LATAM, ensuring strong collaboration and alignment on customer outcomes
Build a culture of accountability, growth mindset, and performance within the LATAM team
Own regional pipeline and forecasting accuracy across all LATAM segments
Partner with revenue operations to ensure robust forecasting and adherence to global sales processes

What we offer

Competitive salary and meaningful equity
Comprehensive medical, dental, and vision coverage
Regular compensation reviews - great work is rewarded!
Flexible paid time off policy
Paid Parental Leave Program
401k plan & match
In-office bicycle storage
Fun events for Intercomrades, friends, and family!

Fulltime

Senior Practice Manager, Financial Services

Snowflake is about empowering enterprises to achieve their full potential — and ...

Location

United States

Salary:

184000.00 - 241500.00 USD / Year

Snowflake

Expiration Date

Until further notice

Requirements

10+ years of experience in a Sales and Services Delivery role (or similar capacity) interfacing with executives and dealing with complex, technical implementation projects, roadmapping and revenue forecasting
Direct experience, ideally within the respective market (see job title), in a Data Warehousing, Business Intelligence and/or Cloud field
Strong understanding of business solutions of our target clients, leveraging data as an enabler. Examples include Customer Data Platforms, cross-industry Data sharing, AI, personalization, etc.
Proven track record of meeting booking, utilization, and consumption (or similar) targets
Proven ability to communicate and translate effectively across both internal teams and customer organizational structures, developing technology programs, defining milestones, success criteria, resource allocation, and on-time delivery.
Strong organizational skills, ability to work independently and manage multiple projects simultaneously

Job Responsibility

Spearhead services sales execution and project delivery success for key accounts.
Engage C-level executives to create and execute services roadmaps that drive real business outcomes.
Own the entire professional services lifecycle—from deal strategy and proposal creation to execution and forecasting.
Be the go-to expert for cloud-based data warehousing, business intelligence, and AI-powered solutions.
Lead high-performing teams while ensuring top-tier customer satisfaction.
Report to an Consulting Practice Director on the Americas Professional Services teams
Be aligned to markets or industries as part of the practice, with services sales alignment to a Sales District Manager and Account Executives
Be responsible for both driving service sales enablement/execution and ensuring the successful delivery of services for your assigned accounts. Focus on achieving quarterly bookings targets (for Professional Services & Training) while meeting utilization targets by actively managing select project deliveries.
Be measured on consumption progress and meeting consumption targets at your accounts as part of the broader account team
Be the Professional Services point of contact for your accounts

What we offer

medical, dental, vision, life, and disability insurance
401(k) retirement plan
flexible spending & health savings account
at least 12 paid holidays
paid time off
parental leave
employee assistance program
and other company benefits
eligible to participate in Snowflake’s bonus and equity plan

Fulltime

Senior Product Manager, AIOps

Senior Product Manager, AIOps to join our diverse, customer-focused team buildin...

Location

United States

Salary:

161000.00 - 271000.00 USD / Year

PagerDuty

Expiration Date

Until further notice

Requirements

3+ years of experience as a product manager driving the full product lifecycle, including defining and driving success metrics, ideally in B2B SaaS
Experience using api-first development practices to design new products and structure requirements
Familiarity with UI/UX best practices, usability testing, and interpreting user research to inform roadmap decisions and feature development
Track record of building positive working relationships with engineering, UX design and teams outside of product development
Experience working with marketing, sales, and enablement to take a new products to market and driving PLG and SLG adoption post-release
Ability to effectively communicate across diverse backgrounds and contexts, and lead through influence using metrics and research
Passion for getting things done (and for things you haven't done, you are naturally curious, driven to learn, and unafraid to ask for help)
Proficiency with analytics tools and a track record of data-driven decision-making
Strong customer empathy and a curiosity-driven approach to learning their needs
Deep understanding of applications and infrastructure monitoring and observability systems

Job Responsibility

Research customer needs, define, and evangelize a roadmap that reflects the strategic vision for AIOps, taking into account business strategy, technical feasibility, and usability
Understand our broader Operations Cloud vision and deliver competitive differentiation by deeply integrating with other elements of our product portfolio
Partner with a dedicated group of engineers, data scientists, and designers to deliver and iterate on products and features that address critical customer needs
Embrace a 'product-led growth mindset' to not only deliver customer value but to also to drive adoption and usage
Build partnerships across our integration ecosystem to drive utility, usage and revenue growth

What we offer

Competitive salary
Comprehensive benefits package
Flexible work arrangements
Company equity
ESPP (Employee Stock Purchase Program)
Retirement or pension plan
Generous paid vacation time
Paid holidays and sick leave
Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO
Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent

Fulltime

Senior Manager, Revenue Enablement - Customer Success & Operations

Human Interest

Location:
United States , Lindon

Category:
Human Resources

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
January 05, 2026

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