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Senior Manager, Retail Sales, Mobile

United States, Coppell · Job Posted January 22, 2026
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Job Description

This role is responsible for building, owning, and driving a sales culture across retail partners to grow market awareness and develop new retail points of distribution for Spectrum's mobile products and services.

Job Responsibility

  • Building, owning, and driving a sales culture across Big Box, Authorized Premium and traditional Retailers
  • Developing sales plans to meet or exceed retail growth by implementing plans for selling Spectrum products and services through partnership distribution channels (retailer/dealer/agent)
  • Coaching, developing and motivating Retail Sales Managers and their teams to achieve their individual and team objectives
  • Partners with the Director, Retail Partnerships in developing and managing sales plans to meet or exceed customer growth and revenue goals by overseeing the implementation of strategies for selling Charter products and services
  • Demonstrating company values, fostering continuous learning and development, move team forward through change and create a positive work environment where employees can enhance their skills and maximize their potential through coaching, training, and objective performance management
  • Developing and managing relationships with Spectrum Authorized Retailers and Partners to grow effectiveness of retail channel by continuously monitoring trends, opportunities, issues and performing in-depth needs assessments
  • Providing input on training content and process based on communication with retail partners, industry best practices or recommended process improvements
  • Providing guidance, monitoring, and managing the enforcement of all Company policies

Requirements

  • Bachelor’s Degree or equivalent work experience
  • Supervisory experience (5+ years)
  • Project management (3+ years)
  • Telecommunications industry experience (3+ years)
  • Retail experience (5+ years)
  • Building an effective sales culture and high performing teams
  • Knowledge of employment laws and procedures
  • Read, write, speak, and understand English
  • Ability to travel to multiple locations up to 75% of the time
  • Valid driver’s license and ability to meet Company’s motor vehicle requirement
  • Flexibility to work retail hours, including evenings/weekends, and adjust the schedule as needed based on assigned partners’ needs and to maximize sales opportunities

Nice to have

  • Extensive knowledge of telecommunications products and services
  • Knowledge of sales strategies in a retail environment
  • Knowledge of all functions and related tasks in the area of retail sales environments

What we offer

  • Innovative Tools & Tech: Work with high-performing software and applications on the forefront of the digital telecommunications industry
  • Dynamic Growth: The growth of our industry and evolving technology will power your career as you move up or around the company
  • Supportive Teams: Who you are matters here. We aim to foster an inclusive workplace where every person is empowered to bring their best ideas
  • Total Rewards: See all the ways we invest in you—at work and in life
  • A comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life

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