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Butlin's Logo Butlin's · Hospitality and Tourism

Senior Manager Restaurants & QSR

United Kingdom, Bognor Regis · Job Posted December 06, 2025
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Job Description

We’re on the lookout for a dynamic Senior Manager for our Restaurants & Quick Serve offering, to lead our fast-paced food venues at Butlin’s Bognor Regis. This is a key senior role where you’ll inspire a team of Venue and Shift Managers, ensuring exceptional guest experiences while keeping a close eye on performance, costs, and team development. You’ll use data and feedback to drive improvement, manage rotas and budgets, and work closely with resort leadership to plan ahead and meet guest demand.

Job Responsibility

  • Lead fast-paced food venues at Butlin’s Bognor Regis
  • Oversee outlets including Burger King, Papa John’s, Subway, Costa, Chopstix and own brand restaurants
  • Take charge of daily operations, team management, and brand standards
  • Inspire a team of Venue and Shift Managers
  • Ensure exceptional guest experiences
  • Keep a close eye on performance, costs, and team development
  • Use data and feedback to drive improvement
  • Manage rotas and budgets
  • Work closely with resort leadership to plan ahead and meet guest demand
  • Motivate your team to deliver the highest standards
  • Use market data, trends, and feedback to improve and develop standards consistently across the department
  • Manage your budget closely
  • Drive your team to deliver KPIs based on sales and costs
  • Review performance regularly to identify areas of opportunity and risk
  • Work closely with Operational Teams to project guest demand and team requirements

Requirements

  • Solid leadership experience in hospitality or retail F&B
  • Ability to thrive in a hands-on role
  • Ability to balance financial targets with service excellence
  • Passion for leading high-performing teams
  • Exceptional knowledge and solid experience of leading multiple restaurants, fast food or quick service operations
  • Genuine passion for delivering outstanding guest experiences
  • Ability to be both hands-on and comfortable diving into day-to-day challenges and strategic direction
  • Ability to set a clear vision for your team
  • Ability to work closely alongside your teams to manage any challenges that arise
  • Thrive on motivating and developing large teams
  • Strong financial acumen
  • Adept at managing budgets, P&L, and using data and feedback to drive continuous improvement
  • Excellent communication skills
  • A proactive mindset
  • Confident engaging with teams at all levels
  • A true love for hospitality
  • A curious mindset
  • Not afraid to challenge the status quo
  • Commercially savvy
  • Full of energy
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