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Reporting to the Head of Client Delivery India, you will play a pivotal role in building, leading, and driving AD Reconciliation team in Hyderabad, India. This role will focus on growing and developing a team responsible for reconciliation functions globally and across a variety of client relationships. The successful candidate will collaborate closely with the North America operations team and support our global business groups.
Job Responsibility
Provide leadership and direction for the reconciliation team, ensuring alignment with organizational goals and client needs
Develop and execute comprehensive business plans for the reconciliation function, incorporating both short-term and long-term objectives
Oversee the end-to-end reconciliation process, including the identification, research, and resolution of breaks
Ensure accurate and timely completion of all reconciliation activities, maintaining high standards of data integrity and compliance
Develop and implement strategic initiatives to enhance reconciliation efficiency, accuracy, and scalability
Deliver cost-effective reconciliation solutions and drive continuous improvement in processes and systems
Manage a broad spectrum of reconciliations, including cash, positions, transactions, and NAV (Net Asset Value) reconciliations
Handle reconciliations for various financial instruments, including equities, fixed income, derivatives, and alternative investment products
Ensure comprehensive coverage of all reconciliation types, from daily cash reconciliations to complex portfolio reconciliations
Lead projects related to reconciliation system upgrades, process automation, and portfolio onboarding
Implement and manage reconciliation technology platforms, ensuring seamless integration with internal and external data sources
Coordinate the development and maintenance of information interfaces (APIs) to automate and streamline reconciliation processes
Ensure proper testing, implementation, and documentation of reconciliation technology solutions
Develop robust procedures for break identification, research, and resolution to maintain the integrity and accuracy of reconciliations
Implement effective controls to promptly address and resolve reconciliation breaks, minimizing risk and operational disruption
Collaborate with relevant internal and external stakeholders to investigate and resolve complex reconciliation issues
Grow the reconciliation teams by providing training, development opportunities, and mentoring to cultivate talent
Foster a collaborative and high-performance culture within the team
Collaborate with senior leadership to develop and execute business plans and objectives for the reconciliation function
Establish and maintain Service Level Agreements (SLAs) with internal and external customers
Establish and maintain meaningful Key Performance Indicators (KPIs) for internal/external customers, enabling them to run their businesses more efficiently
Establish and maintain procedures and controls to support global compliance requirements
Ensure robust control environments are in place to support accurate and timely reconciliations
Regularly review and update reconciliation procedures to adhere to regulatory changes and industry best practices
Maintain exposure to a wide range of reconciliation types and methodologies, staying abreast of industry trends and developments
Prepare and present detailed reconciliation reports to senior management and other stakeholders, highlighting key metrics and resolution status
Utilize data analysis and reporting tools to provide insights and recommendations for process improvements
Requirements
Bachelor's or Master's degree in a business-related field
15+ years of experience in the financial services industry and operations, with significant experience managing multi-disciplinary teams
Strong understanding and experience with data reconciliation, including manual and automated processes
Advanced working knowledge of alternative investment products, including cash flows for CLOs/Private fund administration (Capital Calls, Distributions, Cash/Position Reconciliations)
Working knowledge of Power BI, Microsoft SQL, and database management
Proficiency in Microsoft Office Suite, particularly in Excel, for data analysis and reporting
Advance working knowledge of alternative investment portfolio administration platforms (Sentry, Solvas or similar)
Excellent written and verbal communication skills
Exceptional organizational and time management skills
Ability to create and work in a high-volume, collaborative, deadline-driven environment
Budgeting experience at the division level or higher
Exceptional communication and interpersonal skills, adept at engaging with C-level executives and high-profile clients
Strong understanding of global financial services regulations and technology trends
Excellent judgement and commercial acumen, influencing and acting with confidence with diverse and challenging stakeholders
Proven track-record of working autonomously in a matrixed organisation and demonstrate strong partnering skills, using them to build internal networks to achieve your objectives
Possess intellectual curiosity and a global mind-set, flexing your style accordingly and operating with agility and tenacity
Possess personal learning agility and an ability to adopt and champion new skills and ways of working to role model and inspire others
Demonstrate a strong commitment to high integrity and ethics
Manage competing demands, actively prioritizing and remaining calm under pressure while navigating complexity and challenges with confidence and resilience
Drive, monitor and maintain a culture of compliance and risk control
Hands-on leader capable of taking on a wide range of tasks with humility and flexibility
What we offer
Support for professional accreditations such as ACCA and study leave
Flexible arrangements, generous holidays, plus an additional day off for your birthday
Continuous mentoring along your career progression
Active sports, events and social committees across our offices
24/7 support available from our Employee Assistance Program
The opportunity to invest in our growth and success through our Employee Share Plan
Plus additional local benefits depending on your location