Senior Manager - Quality Center of Excellence Job at Alter Domus (Hyderabad)

Senior Manager Global Analytic Insights

As the Senior Manager in Advanced Ops Analytics, you will be at the heart of our...

Location

Egypt , Cairo

Salary:

Not provided

Concentrix

Expiration Date

Until further notice

Requirements

At least 1+ year of professional experience as a Data Analytics Senior/Manager
Proven experience in analytics, preferably within a call center environment
Strong leadership and team management skills
Excellent project management capabilities with a track record of managing complex projects
Proficiency in analytical tools and methodologies
Strong financial acumen and ability to develop business cases
Exceptional communication and interpersonal skills
Ability to foster a culture of continuous improvement and innovation
Storytelling, Analytical thinking & Presentation skills

Job Responsibility

Oversee all approaches, processes, work products, and results within the analytics team. Manage a high-performance team to deliver quality analysis and business insights
Lead multiple complex projects across various lines of business, ensuring effective resource allocation and navigating project risks
Utilize advanced analytical and problem-solving skills to develop work plans that improve call center performance metrics
Apply financial techniques to identify key economic drivers and create business cases for performance improvement scenarios, project risks, and implementation options
Leverage extensive knowledge of analytics and call centers to train team members on uncovering insights and deliver consultative recommendations
Identify and deploy industry best practices in analytics to enhance team performance and project outcomes
Aggregate learnings across programs to foster an environment of continuous improvement and contribute to broader organizational knowledge
Facilitate key meetings and cultivate partnerships with internal stakeholders and external clients to ensure alignment and collaboration
Identify opportunities to develop additional expertise in call center performance analytics and process improvement
Train, develop, and manage the performance of direct reports, providing mentorship and direction in accordance with organizational policies

Senior Project Manager

The Sr. Project Manager will be responsible for coordinating the activities of a...

Location

United States , Abilene

Salary:

Not provided

T5 Data Centers

Expiration Date

Until further notice

Requirements

Strong working knowledge of data center electrical systems, data center infrastructure, water infrastructure, and site planning
Bachelor’s degree or equivalent experience
7+ years Project Management experience
Mission Critical Construction industry experience
Data Center experience
Individual must be driven, hardworking and dedicated
Excellent verbal, written and interpersonal communication skills
An energetic self-starter with a “can do/whatever it takes” attitude who can perform under pressure, work successfully on tight deadlines and identify and resolve problems as they arise
Ability to read and comprehend design drawing packages
Leadership, Risk management, stakeholder coordination and collaboration, project controls, problem solving, construction planning skills required

Job Responsibility

Interface with the owner to ensure critical infrastructure integrity
Provide oversight across the delivery of ground-up data center builds and infrastructure upgrades in a design build environment, ensuring alignment with project delivery schedules and stakeholder expectations and full accountability for T5 scope, schedule, quality, and budget
Act as the primary onsite representative for the owner, ensuring consistent alignment between field execution and client expectations
Coordinate across disciplines (design, construction, commissioning, controls, networking, security, etc.) to ensure seamless project integration and handoff to operations
Oversight of engineering firms & general contractors throughout all project phases, including mobilization, execution, punch list, and turnover
Monitor change orders with stakeholders and monitor resolutions to prevent delays and mitigate financial risk
Monitor construction progress and prepare regular executive level updates on key metrics, schedule forecasts, constraints/issues, risks, etc. for internal and client stakeholders
Collaborate with the T5 Commissioning Lead on commissioning and integrated testing efforts that will verify system performance prior to handoff
Deliver constructability input on electrical and mechanical designs for the assigned campus to ensure cost effective, buildable solutions
Contribute to initiatives that improve construction processes, safety practices, and overall efficiency across T5’s growing data center portfolio

What we offer

Per Diem if traveling
Bonus eligible
Benefits: Medical, dental, vision, 401k w/ match
PTO and Paid Holidays

Fulltime

Senior Project Administrative Manager

T5 Data Centers is seeking a highly organized and experienced Senior Constructio...

Location

United States , Atlanta

Salary:

Not provided

T5 Data Centers

Expiration Date

Until further notice

Requirements

Minimum 5 years of experience in a construction administration or project support role, preferably in data center or large-scale infrastructure projects
Demonstrated experience working with project documentation, financial systems, subcontractor coordination, and compliance tracking
Strong knowledge of construction documentation, contract management, and financial processing
Associate or Bachelor’s degree in Business Administration, Construction Management, Accounting, or related field preferred
Experienced using construction and financial platforms such as Procore, Autodesk Construction Cloud, SAP, Oracle, or similar
Proficiency in Microsoft Office Suite and BlueBeam
Excellent organizational and multitasking skills, with the ability to prioritize effectively in a fast-paced environment
High level of integrity and attention to detail in handling sensitive project and financial information
Strong interpersonal skills and ability to work collaboratively across departments and with external partners
Demonstrate effective relationship building within the project team and throughout the Company

Job Responsibility

Coordinate day-to-day project administration tasks in support of the field team and office supply coordination for the T5 team on the jobsite
Serve as a key liaison between the construction site team and corporate departments, ensuring smooth communication and timely execution of administrative deliverables
Maintain and update both digital and manual project records related to contracts, permits, compliance documents, and internal approvals from an off-site location
Experience establishing standardized processes and systems to support multi-site construction portfolios or enterprise-level project teams
Ability to design and implement administrative and operational workflows for construction project support, including documentation standards, invoice review cycles, compliance tracking, and subcontractor onboarding protocols
Manage the lifecycle of all construction project documents, including subcontractor invoices (as necessary), pay applications, lien waivers, insurance certificates, and performance bonds
Create and maintain standardized templates to ensure consistent, high-quality documentation across all aspects of the project, such as meeting minutes, close-out materials, compliance logs, and insurance tracking
Provide remote document control support to ensure timely review, filing, and access by field teams and stakeholders
Support the financial management of assigned construction contracts, including invoice reconciliation, owner pay applications, budget tracking, and reporting
Prepare and maintain financial documentation in coordination with field leadership, ensuring data accuracy and compliance with company standards

Fulltime

Senior Manager, Operations Knowledge Systems & Process Design

This isn't traditional knowledge management. You're building the operating syste...

Location

United States , Nashville

Salary:

Not provided

Checkr

Expiration Date

Until further notice

Requirements

7+ years of experience in operations, process improvement, knowledge management, or related fields
3+ years leading teams or complex cross-functional initiatives
Demonstrated expertise in business process design, mapping, and optimization (Lean, Six Sigma, or similar methodologies)
Strong systems thinking—ability to see how knowledge, process, technology, and people interconnect
Proven ability to write clear, effective operational content that scales across audiences and channels
Data fluency: comfortable using metrics and analytics to drive decisions and measure impact
Experience building scalable solutions that work across multiple teams or functions
Excellent stakeholder management skills with ability to influence without authority
Clear, compelling communication—can translate complex systems into understandable frameworks

Job Responsibility

Design and evolve the knowledge infrastructure that powers compliance operations, customer support, and external help center content
Write and oversee the creation of content that works—clear, actionable knowledge that scales across channels and use cases
Develop and maintain structured taxonomies and leverage AI-powered approaches for organizing and surfacing unstructured content
Create systems that enable both human agents and AI systems to leverage knowledge effectively
Establish frameworks for knowledge quality, governance, and lifecycle management that scale with business growth
Map, document, and optimize cross-functional processes across compliance, support, and supply chain operations
Design processes that balance efficiency, quality, and customer experience outcomes
Build process frameworks that support continuous improvement and rapid iteration
Harness conversation analytics and AI to surface patterns, gaps, and opportunities in knowledge and process performance
Use operational data and performance metrics to identify knowledge and process gaps and translate insights into action

What we offer

Lunch four times a week
Commuter stipend
Snacks and beverages

Fulltime

Senior Manager-animal Nutrition

Welcome diversity and apply as you are! At Adisseo, we cherish the value of dive...

Location

China , Nanjing

Salary:

Not provided

Adisseo

Expiration Date

Until further notice

Requirements

Doctor or above degree is preferred, major in Animal Nutrition, Animal Veterinary, Biology or related, with >5yr experience
Strong knowledge of animal physiology, nutrition, and feed formulation
Excellent written and verbal communication skills in both Chinese and English
Familiarity with regulatory requirements for animal feed additives
Familiarity with laboratory safety and quality control procedures
Ability to multitask and manage multiple projects simultaneously
Strong problem-solving skills and ability to think creatively
Able to own a specific tech competence at China or Adisseo global level to drive new ideas or projects for development, optimization and service
able to drive and lead to solve key influencial technical issues and affairs with cross-entity/-regions complexity
Able to possess industrial influence at domestic level

Job Responsibility

Lead and develop the animal nutrition department (10-15 FTE) in China R&I, including from Principal Scientists to Lab Technicians
Based on market and customer needs, and the frontier technologies in animal nutrition, manage and continuously enrich healthy R&I pipelines especially for the Specialties Feed Additives Business, and ensure the NPD milestones and deliveries, together with relevant internal partners such as Business Development Managers, Product Managers, Technical Services and Specialties Operations
Provide back-office and research-based supports to complex problems among pro-, on- and post-sales scenarios during initial promotion periods after product launches
Collaborate with cross-functional teams, including purchasing, manufacturing, and quality control, to ensure that all products meet standards
Manage, operate and develop the animal nutrition platforms from in-vitro, ex-vivo, to in-vivo in R&I center. Manage animal trials and relevant testing institutes for R&I and product promotion activities. Design and implement experiments to evaluate the efficacy of different feed additives on animal growth, health, and production
Review and track the state-of-the-art literatures and researches, and collaborate with external research partners and academic institutions, to ensure advanced and frontier understanding of animal nutrition and feed additive domains
Ensure essential and sufficient key accounts visits and contacts, and so forth keep the up-to-date insights and understanding of customers and the feed industry
Participate in the development of intellectual property strategies and assist with patent applications and filings

Senior Manager, Industrial Design

WHOOP is on a mission to unlock human performance and healthspan. Through our we...

Location

United States , Boston

Salary:

152000.00 - 215000.00 USD / Year

Whoop

Expiration Date

Until further notice

Requirements

10 to 12 years of experience in industrial design with a strong portfolio in consumer electronics or wearable products
Proven ability to lead and actively contribute to projects and teams from concept to mass production
Deep understanding of ergonomics, CMF, and manufacturing processes such as injection molding, overmolding, and metal finishing
Strong storytelling and presentation skills that influence across teams and disciplines
Proficiency in CAD (SolidWorks), visualization tools (KeyShot), and Adobe Creative Suite
Experience collaborating with engineering and manufacturing partners internationally is preferred
Passion for performance, technology, and human-centered design
A distinct point of view grounded in curiosity and empathy
A commitment to excellence in detail and craftsmanship
The ability to balance creative vision with practical execution

Job Responsibility

Define and drive the design vision for WHOOP hardware, including wearables and accessories, ensuring consistency with brand identity and performance standards
Lead concept creation by translating insights, research, and technology into clear product opportunities through sketches, prototypes, and visual storytelling
Partner with mechanical, electrical, and manufacturing engineers to maintain design integrity through production
Provide mentorship and guidance to industrial designers while raising the standard of craft and creativity across the team
Build and refine high-fidelity prototypes for testing, ergonomics, and CMF studies
Balance aesthetics, comfort, and usability to create hardware that feels effortless to wear and use
Explore new materials, finishes, and processes that elevate quality and sustainability
Deliver world-class design outcomes from concept through DFM with attention to detail, precision, and consistency

What we offer

competitive base salaries
meaningful equity
benefits
generous equity package

Fulltime

Senior Consultant – Demand & Supply Planning Excellence

Lead and oversee Demand & Supply Planning excellence initiatives across regions ...

Location

Malaysia , Kuala Lumpur

Salary:

Not provided

Amaris Consulting

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Supply Chain, Engineering, Business, Economics, or a related field
Master’s degree in Supply Chain Management, Operations Management, or an MBA is an asset
Minimum 5 years of experience in Demand & Supply Planning or relevant supply chain roles
Strong end-to-end understanding of supply chain operations, including demand planning, production planning, and distribution
Proven experience in process optimization and continuous improvement initiatives
Solid project management skills with the ability to lead cross-functional teams
Experience with planning tools and systems
exposure to OMP, Power BI, or Planning Service Centers is a plus
Six Sigma certification or equivalent is considered an advantage
Strong analytical, communication, and stakeholder management skills

Job Responsibility

Lead and oversee Demand & Supply Planning excellence initiatives across regions and markets
Identify, develop, and implement best practices in Demand & Supply Planning processes and tools
Define, monitor, and standardize key performance indicators (forecast accuracy, bias, inventory health, production adherence, etc.)
Drive improvement action plans when performance metrics fall below agreed targets
Continuously review and optimize planning processes to reduce inefficiencies and manual activities
Promote automation and process harmonization across Demand & Supply Planning operations
Foster collaboration across markets and with cross-functional stakeholders
Support the evaluation and implementation of planning software and digital tools
Collaborate with other Excellence Stewards to ensure global alignment and sharing of best practices
Provide training, coaching, and mentorship to strengthen planning capabilities

What we offer

Global Diversity: Be part of an international team of 110+ nationalities
Trust and Growth: 70% of our leaders starting at entry-level
Continuous Learning: internal Academy and over 250 training modules
Vibrant Culture: afterworks, networking events
Meaningful Impact: CSR initiatives, including the WeCare Together program

Fulltime

Vp, Customer Service Operations & Monitoring

We’re seeking an enterprise-level operational executive to lead two of the most ...

Location

United States

Salary:

270000.00 - 290000.00 USD / Year

SimpliSafe

Expiration Date

Until further notice

Requirements

10+ years leading senior leaders in large-scale, multi-layered service operations (contact centers, monitoring centers, emergency response, consumer experience organizations, or similar environments)
Demonstrated success driving excellence across distributed teams serving millions of customers or transactions, with a strong focus on end-to-end consumer experience
Deep experience influencing the functions that enable operational success (WFM, QA, L&D, routing, analytics) through their respective leaders, ensuring a consistent and high-quality consumer journey
Strong track record of partnering with Technology and AI teams on automation, virtual agents, and large-scale operational workflows that elevate both efficiency and consumer experience
Advanced analytical, financial, and operational judgment with the ability to synthesize KPIs into actionable strategy that improves performance and consumer outcomes
Steady, decisive leadership style suited to high-stakes, fast-moving, safety-critical environments, with a commitment to delivering an exceptional consumer experience at scale

Job Responsibility

Lead and develop the senior leadership teams overseeing the CX Contact Center (~500 internal FTEs + ~400 BPO) and the Monitoring Center (~200 internal FTEs + 800K subscribers supported via wholesale monitoring partner)
Set long-term strategic direction for large-scale service operations, translating enterprise goals into operational roadmaps
Build a unified culture of accountability, trust, coaching, and continuous improvement across distributed, high-volume environments
Strengthen leadership capability through executive development, succession planning, and rigorous talent evaluation
Guide senior leaders of support, loyalty, and sales operations to deliver exceptional service levels, customer satisfaction, and business outcomes
Direct the senior leadership of the Monitoring Center to ensure accuracy, dispatch quality, emergency readiness, and compliance across 24/7 operations
Ensure both organizations operate with consistency, clarity, and operational discipline while managing high transaction volume and rapid change
Lead the senior leaders accountable for Workforce Management, Quality, Learning & Development, and Channel Strategy to ensure their teams are enabling operational success
Influence how WFM forecasting, capacity planning, and staffing strategies support organizational targets
Ensure QA insights, L&D programs, and operational analytics are effectively leveraged by CC and Monitoring leadership teams

What we offer

A mission- and values-driven culture and a safe, inclusive environment where you can build, grow and thrive
A comprehensive total rewards package that supports your wellness and provides security for SimpliSafers and their families
Free SimpliSafe system and professional monitoring for your home
Employee Resource Groups (ERGs) that bring people together, give opportunities to network, mentor and develop, and advocate for change
Participation in our annual bonus program, equity, and other forms of compensation, in addition to a full range of medical, retirement, and lifestyle benefits

Fulltime

Senior Manager - Quality Center of Excellence

Alter Domus

Location:
India , Hyderabad

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
February 19, 2026

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February 19, 2026