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Alter Domus Logo Alter Domus · IT - Administration

Senior Manager - Quality Center of Excellence

India, Hyderabad · Job Posted February 19, 2026
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Job Description

We are seeking a seasoned Senior Manager – Quality Center of Excellence (CoE) to define, govern, and continuously elevate quality practices across the organization. This role is responsible for enterprise-wide QA tooling strategy, standardization of best practices, and definition, measurement, and reporting of quality KPIs across products and teams.

Job Responsibility

  • Establish and lead the Quality Center of Excellence (CoE) as the governing body for quality standards, frameworks, and metrics
  • Define a standardized QA operating model across manual, automation, performance, unit, and non-functional testing
  • Drive Shift-Left and Shift-Right testing strategies across delivery teams
  • Define engagement models between CoE and delivery teams
  • Ensure alignment with organizational goals for speed, scalability, cost efficiency, and risk reduction
  • Own the enterprise QA tooling strategy including test management, automation, performance, and defect tracking tools
  • Evaluate, standardize, and rationalize QA tools to improve ROI
  • Integrate QA tooling with CI/CD pipelines in partnership with DevOps teams
  • Promote automation-first and reusable framework approaches
  • Define enterprise-wide quality KPIs including defect leakage, coverage, automation ROI, cycle time, and escape rates
  • Establish dashboards and reporting mechanisms for real-time quality visibility
  • Enable data-driven decision making through actionable quality insights
  • Report quality trends and risks to senior leadership
  • Define and maintain QA standards, playbooks, and best practices
  • Create Communities of Practice for knowledge sharing
  • Assess and improve quality maturity across teams
  • Benchmark practices against industry standards
  • Lead and mentor senior QA leaders and CoE contributors
  • Partner with Engineering, Product, Architecture, and Business leaders
  • Influence cross-functional teams to align on quality goals

Requirements

  • 12–18+ years of experience in Quality Assurance or Quality Engineering
  • Financial Services experience a plus
  • Proven experience building or leading a QA / Quality Engineering CoE
  • Strong expertise in automation strategies, CI/CD testing, and quality analytics
  • Strong leadership, communication, and influencing skills
  • Analytical, outcome-driven mindset

Nice to have

Financial Services experience a plus

What we offer

  • Support for professional accreditations such as ACCA and study leave
  • Flexible arrangements, generous holidays, plus an additional day off for your birthday
  • Continuous mentoring along your career progression
  • Active sports, events and social committees across our offices
  • 24/7 support available from our Employee Assistance Program
  • The opportunity to invest in our growth and success through our Employee Share Plan
  • Plus additional local benefits depending on your location
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