Senior Manager, Project Management - Global Payment Network Job at Capital One (Riverwoods)

Senior Network Manager

Senior Network Manager position covering Agent Bank Relationships on behalf of C...

Location

United Kingdom , Belfast

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

BA/BS degree plus experience in the international securities industry (in Network Management, Securities/Custody Operations, Custody/Clearance Sales or Relationship Management)
Good working knowledge of the securities settlement process & custody operations, cash management/services, foreign exchange, payments and derivatives (including futures)
Experience with managing bank relationships, fee negotiation, account opening, documentation & the corresponding regulatory considerations
Highly motivated, able to work independently, self-starter, able to prioritize
Experience within large scale, cross-business projects
Project management skills and ability to multi-task
Strong oral and written communication skills
Experience with facilitating large change initiatives
Experience working within a large global matrix organization structure
Excellent written and verbal communication skills

Job Responsibility

Manage Banks and Custodian Bank Relationships globally on behalf of the Citi Markets businesses
Establishment of the bank/custody account infrastructure required to support various Markets businesses
Conduct RfP's to identify and assess ability of bank/custodian to support activity in scope
Consult businesses and other interested parties on market practices and capabilities
Negotiate fees and manage service levels to ensure best pricing and service for the Firm
Negotiation of and completion of documentation (SLAs, BCP and Legal Agreements)
Conduct formal Due Diligence on the agent banks in accordance with relevant regulatory requirements
Ensure Accounts are maintained in accordance with relevant regulatory requirements
Act as a senior escalation point within Citi and the Relationship team with respect to Agent Management
Manage or actively participate in various projects involving the Network Management team

What we offer

Competitive base salary (annually reviewed)
Discretional annual performance related bonus
Generous holiday allowance starting at 27 days plus bank holidays
Private medical insurance packages
Employee Assistance Program
Pension Plan
Paid Parental Leave
Special discounts for employees, family, and friends
Access to learning and development resources

Fulltime

Program Management Senior Lead

This is a dynamic product management role in the global organization requiring t...

Location

United Kingdom , London

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Bachelor's/University degree, Master's degree preferred
Extensive related experience including cash management and payments product expertise
Digital Assets domain expertise
Technical experience
Excellent communication skills
Senior stakeholder relationship management skills (internal and external)
Experience in the Digital Assets/blockchain space is a distinct advantage
Demonstrated experience in Product Management and/or Product Development discipline
Outstanding strategic, analytical, and critical thinking skills
Strong leadership and team building skills

Job Responsibility

Lead digital token/stablecoin expansion projects across external blockchain networks, DeFi protocols, custodians, wallets, payment rails, and enterprise platforms
Manage integration efforts with strategic partners, including API development, smart contract deployment, settlement coordination, and regulatory alignment
Coordinate cross-functional teams including product, engineering, compliance, legal, and business development to execute projects on-time and on-budget
Develop and maintain detailed project plans, timelines, and stakeholder reporting for multiple concurrent initiatives
Responsible for the design, product development/enhancements and closing of product gaps involving co-ordination with global partners and in-country product teams across regions
Identify and mitigate project risks, issues, and bottlenecks across technical and operational domains
Track and ensure interoperability standards (e.g., ERC-20, Layer 2, cross-chain bridges, ISO 20022) are followed across integrations
Support the development and execution of the digital asset strategy
Continue to expand Citi's next generation of offerings including new feature functionality, controlled experiments and the development of Citi's network of the future
Monitor market developments in blockchain infrastructure, stablecoin regulation, and real-time payment systems

What we offer

Generous holiday allowance starting at 27 days plus bank holidays
Discretional annual performance related bonus
Private medical insurance packages
Employee Assistance Program
Pension Plan
Paid Parental Leave
Special discounts for employees, family, and friends
Access to an array of learning and development resources
Business casual workplace
Hybrid working model (up to 2 days working at home per week)

Fulltime

Senior Payment Fraud & Risk Specialist

We are currently seeking a Fraud and Risk Team Lead to join our Payment Operatio...

Location

United States

Salary:

91500.00 - 123900.00 USD / Year

Clio

Expiration Date

Until further notice

Requirements

At least 4-5 years Payments/Fintech Fraud and Risk Prevention experience
Solid understanding of various card networks, their risk profiles, and other payments methods like ACH, wires, and emerging technologies like Buy Now Pay Later
Extensive knowledge of ACH transactions and reversal fraud risk
Comfortable collaborating cross-functionally and reporting insights to leaders at various levels of the organization
Experience working in and with global markets outside of North America in a Payments or Fintech fraud prevention capacity
Ability to identify and quantify risks and design processes with empathy for the customer experience
Strong organizational and time management skills with the ability to adapt to change in a high-growth business environment
Demonstrated strong interpersonal and communication skills, both written and oral
Strong data analysis skills
Comfortable working in a technical operations environment with tight deadlines

Job Responsibility

Creating frameworks, policies, and implementing tools to safeguard the organization against fraud, regulatory breaches, and financial crime while maintaining a seamless customer experience
Managing various transaction monitoring operational queues with the goal of safeguarding the business, advising the fintech operations coordinator team in evaluating individual transactions and merchants, and making key tactical decisions to block potential bad actors
Identify business needs, scope requirements, plan execution of Payments and Fintech fraud and risk mitigation projects with cross-functional teams
Manage reviews and evaluations of multiple projects that are in various stages of completion
Respond to suspected fraud and fraud events working directly with the Fintech/Payments team and cross functionally with the platform security team
Lead the designation of risk tolerance levels for products both at the pilot stage and those already available to the general public
Responsible for influencing the customer experience talk tracks around fraud prevention
Design materials to educate internal teams and customers about emerging fraud techniques
Develop standard operating procedures in collaboration with the Payment Operations team and platform security for daily processes and responses to fraud alerts
Collaborate with the data team in creating dashboards and reporting on fraud exposure, the response levels of implemented fraud mitigation tools, and other key performance indicators

What we offer

Top-tier health benefits, dental, and vision insurance
Flexible time off policy, with an encouraged 20 days off per year
EAP benefits for you and household members, including counseling and online resources
401k matching and Child Education Savings
Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years

Fulltime

Senior Network Manager

Join our Citi Bank Network Management Team in Budapest and make your own progres...

Location

Hungary , Budapest

Salary:

14768850.00 - 24762350.00 Ft / Month

Citi

Expiration Date

Until further notice

Requirements

10-15 years of experience in the international securities industry (in Network Management, Securities/Custody Operations, Custody/Clearance Sales or Relationship Management)
Bachelor’s/University degree
A good working knowledge of the securities settlement process & custody operations, cash management/services, foreign exchange, payments and derivatives (including futures) is required
Experience with managing bank relationships, fee negotiation, account opening, documentation & the corresponding regulatory considerations is a must
Highly motivated, able to work independently, self-starter, able to prioritize
Experience within large scale, cross-business projects
Project management skills and ability to multi-task
Strong oral and written communication skills in English
Experience with facilitating large change initiatives
Experience working within a large global matrix organization structure

Job Responsibility

Manage Banks and Custodian Bank Relationships for a specific region on behalf of the Citi Markets businesses
Establishment of the bank/custody account infrastructure required to support various Markets businesses
Conduct RfP’s to identify and assess ability of bank/custodian to support activity in scope
Consult businesses and other interested parties (operations, legal, tax, regulatory, etc.) on market practices and capabilities
assist on establishing new products
report regulatory/market changes to interested parties, and the potential impact to their businesses
Close coordination with many areas of the Firm is required (Trading Desks, Securities Operations, Treasury Operations, Legal, Tax & Compliance) and the candidate will have significant external contact with Banks, Industry Organizations and Internal Regulators
Negotiate fees and manage service levels to ensure best pricing and service for the Firm
Negotiation of and completion of documentation (SLAs, BCP and Legal Agreements) required for the establishment of relationships and the opening of accounts, and ongoing maintenance and management of that documentation
Conduct formal Due Diligence on the agent banks in accordance with relevant regulatory requirements

What we offer

Cafeteria Program
Home Office Allowance (for colleagues working in hybrid work models)
Paid Parental Leave Program (maternity and paternity leave)
Private Medical Care Program and onsite medical rooms at our offices
Pension Plan Contribution to voluntary pension fund
Group Life Insurance
Employee Assistance Program
Access to a wide variety of learning and development programs, online course libraries and upskilling platforms, such as Udemy and Degreed
Flexible work arrangements to support you in managing work - life balance
Career progression opportunities across geographies and business lines

Fulltime

Senior Tech Audit Manager - Global Payment Network

Capital One is seeking an energetic, self-motivated Technology Senior Manager wi...

Location

United States , McLean; Chicago; Richmond; Plano; New York; Riverwoods; Charlotte

Salary:

182500.00 - 249900.00 USD / Year

Capital One

Expiration Date

Until further notice

Requirements

Bachelor’s Degree or military experience
At least 7 years of experience in information technology (operations, software delivery, access management, microservices), information security (application security, network security, cyber security, data protection), information systems risk management, information systems auditing, or a combination within the banking or financial services industry
At least 4 years of experience leading a team to deliver initiatives, collection of work or a combination
At least 4 years of experience in managing audit engagements, project management or a combination
At least 4 years of experience in analyzing data extracts to identify trends, patterns, and anomalies, including 1 year of experience in test scripting or coding (writing, reviewing, or assessing)
At least 2 years of experience in cloud computing and controls (design, operation, risk management, or auditing)
At least 2 years experience of people management

Job Responsibility

Execute major components of audits, including critical technology functions, cloud-based infrastructure, emerging technology, cybersecurity, risk management, application, and third-party management, as well as lead small to medium size audits including integrated audits
Perform risk assessments of business units and technology operations, design and execute audit procedures to verify the effectiveness of existing controls, identify and define issues, review and analyze evidence, and document client processes and procedures
Understand the broader context and implications (e.g., financial, legal, reputational, etc.) of the various types of risk affecting the business and critical technology functions
Establishes and maintains good client relations during engagements. Communicates or assists in communicating the results of some audit projects to management via written reports and oral presentations
Identify expectations of the client and take actions to support the client experience
Prepare clear, organized and complete documentation to support work performed
Self prioritize and effectively plan own work activities managing multiple priorities and tasks across the team to deliver quality results
Coordinate with others and proactively take on additional work
Deliver appropriate, succinct and organized information, tailoring communication style to audience
Effectively communicate information, issues and audit progress to teammates, clients and auditor-in-charge

What we offer

performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI)
comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being

Fulltime

Vp, head of atm operations and service continuum

Citi Global Wealth (CGW) brings together the full power of Citi to serve the ent...

Location

Singapore , Singapore

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Graduate, with at least 12 years of experience in Consumer Banking
Experience in leading or managing a team
Knowledge of Branch operations, banking processes and services
Demonstrated experience in project management and systematic approach in problem solving in large-scale process innovation and/or change management projects
Proven track record of consultative and collaborative relationship management and ability to influence multiple stakeholders effectively, and gaining support for new ideas and approaches
Strong leadership of ability to take charge, lead and drive all functions to deliver a common objective with exceptional result
Decisive, capable of thinking through and trouble-shooting nuanced and complex situations
A committed team player who is also able to work independently
Driven, analytical, strong appreciation of processes, detail oriented
Highly competent with Excel and PowerPoint

Job Responsibility

Strategy Formulation & Execution
Project Management for Client Servicing, Wealth Centers & ATM/CDM
Drive and spearhead service process re-engineering / innovation and manage physical distribution network transformation including paperless branch experience, etc
Collaborate with local and global stakeholders on transformation initiatives
Formulate, deliver and execute strategy for optimized physical distribution network (Wealth Centers, ATMs/CDMs) to meet business needs for acquisition, engagement, branding by analyzing client traffic / trends / transactions at Citi assets vs other physical spaces in Singapore. Prepare and publish ATM/CDM revenue, cost and transactional data (ATM Bluebook)
On-going metrics monitoring and ensure post project actions such as performance tracking are duly performed
ATM Vendor management
Business contact responsible for ordering new machines, PO/Invoices and payments
Oversee day to day FLM and SLM services and manage adhoc cost approvals for movement / repair / fix / issues
Audit and Ongoing Compliance

What we offer

Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country
We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world

Fulltime

Senior Tech Audit Manager - Global Payment Network

Capital One’s Audit function is a dedicated group of professionals focused on de...

Location

United States , McLean; Chicago; Richmond; Plano; New York; Riverwoods; Charlotte

Salary:

182500.00 - 249900.00 USD / Year

Capital One

Expiration Date

Until further notice

Requirements

Bachelor’s Degree or military experience
At least 7 years of experience in information technology (operations, software delivery, access management, microservices), information security (application security, network security, cyber security, data protection), information systems risk management, information systems auditing, or a combination within the banking or financial services industry
At least 4 years of experience leading a team to deliver initiatives, collection of work or a combination
At least 4 years of experience in managing audit engagements, project management or a combination
At least 4 years of experience in analyzing data extracts to identify trends, patterns, and anomalies, including 1 year of experience in test scripting or coding (writing, reviewing, or assessing)
At least 2 years of experience in cloud computing and controls (design, operation, risk management, or auditing)
At least 2 years experience of people management

Job Responsibility

Execute major components of audits, including critical technology functions, cloud-based infrastructure, emerging technology, cybersecurity, risk management, application, and third-party management, as well as lead small to medium size audits including integrated audits
Perform risk assessments of business units and technology operations, design and execute audit procedures to verify the effectiveness of existing controls, identify and define issues, review and analyze evidence, and document client processes and procedures
Understand the broader context and implications (e.g., financial, legal, reputational, etc.) of the various types of risk affecting the business and critical technology functions
Establishes and maintains good client relations during engagements. Communicates or assists in communicating the results of some audit projects to management via written reports and oral presentations
Identify expectations of the client and take actions to support the client experience
Prepare clear, organized and complete documentation to support work performed
Self prioritize and effectively plan own work activities managing multiple priorities and tasks across the team to deliver quality results
Coordinate with others and proactively take on additional work
Deliver appropriate, succinct and organized information, tailoring communication style to audience
Effectively communicate information, issues and audit progress to teammates, clients and auditor-in-charge

What we offer

comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being
performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI)

Fulltime

Senior Specialist, Implementation

Senior Implementation Specialist (Emerging Products). Job Overview: In a custome...

Location

Brazil , Sao Paulo

Salary:

Not provided

Mastercard

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Information Technology, Computer Science, Exact Sciences, Engineering or Business or equivalent work experience
Seven to ten years of “Information Technology” system knowledge, with strong understanding of network technology, applications, and project management
Strong payment transaction processing and industry business principles knowledge
Strong understanding of MasterCard’s payment processing systems, formats and associated customer host interface testing services and principles
Strong understanding of the 4 party model and the full transaction lifecycle for MasterCard brands
Candidates must have experience in providing expert solutions support for complex sales opportunities
Must be self-sufficient and able to make the most of opportunities and maintain self-discipline despite setbacks
Must possess familiarity and actual execution experience with standard project management methodologies, practices, and tools
Must have strong command of the technology and its strategic importance to the customers
Must be a fast thinker - able to probe for opportunities as well as assess the strengths and weaknesses of the value propositions

Job Responsibility

Act as central point of contact for customers and/ or MasterCard customer representatives throughout processing implementation project end-to-end execution
Assess and document customer needs and according implementation impacts on customers’ and MasterCard’s processing systems and platforms
Define scope, plan and drive customer processing implementation projects of new electronic payments processing business activities following the global project coordination methodology
Act as processing implementation advisor, to customers’ processing support staff. Provide guidance to execute all necessary processing implementation activities
Define processing set-ups for Settlement / Funds transfer, Interchange, billing and other processing related areas in accordance with MasterCard’s processing standards, specifications and rules
Execute extensive and comprehensive initial end-to-end processing system impact analyses
Handle multiple key customer processing implementation projects in parallel, including key implementations (key customers, key markets, key services / products)
Define, create, maintain and document standard and non-standard key customer processing implementation processes
Provide training to CIS organization, other MasterCard organizations and the customer

Fulltime

Senior Manager, Project Management - Global Payment Network

Capital One

Location:
United States , Riverwoods ▼
Chicago

Category:
Finance

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
February 16, 2026

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