CrawlJobs Logo

Senior Manager, Project Management - Global Payment Network

capitalone.com Logo

Capital One

Location Icon

Location:
United States , Riverwoods

Category Icon
Category:

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

161500.00 - 184300.00 USD / Year

Job Description:

As a Senior Manager of Project Management at Capital One, you will drive strategy and execute on high priority projects for the company. You will work with smart and passionate people to deliver results that have a direct impact on the company’s bottom line. You will take on important and exciting responsibility from day one, working with key stakeholders across the company. You will be challenged to excel and lead alongside the brightest talent in the industry and be rewarded for your achievements.

Job Responsibility:

  • Leading moderate to large complex projects and programs by providing strategic direction to projects, peers, and direct reports
  • Designing, developing, and managing strategy and acceptance remediation in a complex dynamic environment, revising needs to meet changing requirements
  • Operate with agility and bring industry best practices to the team for timely acceptance remediation
  • Leveraging problem solving and influencing skills to ensure remediation efforts deliver on intent
  • Partnering cross-functionally with project customers to provide strategic and tactical thought partnership to effectively drive acceptance remediation
  • Building relationships and collaborating with key stakeholders to ensure delivery of commitments
  • Leading a team of field managers that work on acceptance remediation
  • Exhibit outstanding influencing skills to effectively drive project / program efforts
  • Demonstrate a proven track record of excellent sales and strategy experience, bringing the ability to quickly put structure in place to manage work in a dynamic complex environment
  • Display a passion for coaching and developing a team of associates through their leadership style
  • Have excellent communication and partnership skills which are essential for interacting and communicating with key stakeholders at all levels across the company to manage, inform and influence outcomes

Requirements:

  • Bachelor’s Degree or Military experience
  • At least 8 Years of Project Management experience
  • At least 1 Year of People Management experience

Nice to have:

  • Masters / MBA degree
  • 9+ years of Project Management experience
  • 2+ years of People Management experience
  • 4+ years Sales experience
  • 4+ years Payments experience
  • 3+ years of experience with Salesforce
  • 3+ years of experience with Tableau
  • 3+ years of experience with Microsoft Office or Google Suite
  • PMP, Lean, Agile or Six Sigma certification
  • Strong communication and collaboration skills
  • Strong problem solving and influencing skills
  • Experience achieving results with complex projects
What we offer:
  • performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI)
  • comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being

Additional Information:

Job Posted:
February 16, 2026

Employment Type:
Fulltime
Job Link Share:

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Senior Manager, Project Management - Global Payment Network

Senior Network Manager

Senior Network Manager position covering Agent Bank Relationships on behalf of C...
Location
Location
United Kingdom , Belfast
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • BA/BS degree plus experience in the international securities industry (in Network Management, Securities/Custody Operations, Custody/Clearance Sales or Relationship Management)
  • Good working knowledge of the securities settlement process & custody operations, cash management/services, foreign exchange, payments and derivatives (including futures)
  • Experience with managing bank relationships, fee negotiation, account opening, documentation & the corresponding regulatory considerations
  • Highly motivated, able to work independently, self-starter, able to prioritize
  • Experience within large scale, cross-business projects
  • Project management skills and ability to multi-task
  • Strong oral and written communication skills
  • Experience with facilitating large change initiatives
  • Experience working within a large global matrix organization structure
  • Excellent written and verbal communication skills
Job Responsibility
Job Responsibility
  • Manage Banks and Custodian Bank Relationships globally on behalf of the Citi Markets businesses
  • Establishment of the bank/custody account infrastructure required to support various Markets businesses
  • Conduct RfP's to identify and assess ability of bank/custodian to support activity in scope
  • Consult businesses and other interested parties on market practices and capabilities
  • Negotiate fees and manage service levels to ensure best pricing and service for the Firm
  • Negotiation of and completion of documentation (SLAs, BCP and Legal Agreements)
  • Conduct formal Due Diligence on the agent banks in accordance with relevant regulatory requirements
  • Ensure Accounts are maintained in accordance with relevant regulatory requirements
  • Act as a senior escalation point within Citi and the Relationship team with respect to Agent Management
  • Manage or actively participate in various projects involving the Network Management team
What we offer
What we offer
  • Competitive base salary (annually reviewed)
  • Discretional annual performance related bonus
  • Generous holiday allowance starting at 27 days plus bank holidays
  • Private medical insurance packages
  • Employee Assistance Program
  • Pension Plan
  • Paid Parental Leave
  • Special discounts for employees, family, and friends
  • Access to learning and development resources
  • Fulltime
Read More
Arrow Right

Program Management Senior Lead

This is a dynamic product management role in the global organization requiring t...
Location
Location
United Kingdom , London
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's/University degree, Master's degree preferred
  • Extensive related experience including cash management and payments product expertise
  • Digital Assets domain expertise
  • Technical experience
  • Excellent communication skills
  • Senior stakeholder relationship management skills (internal and external)
  • Experience in the Digital Assets/blockchain space is a distinct advantage
  • Demonstrated experience in Product Management and/or Product Development discipline
  • Outstanding strategic, analytical, and critical thinking skills
  • Strong leadership and team building skills
Job Responsibility
Job Responsibility
  • Lead digital token/stablecoin expansion projects across external blockchain networks, DeFi protocols, custodians, wallets, payment rails, and enterprise platforms
  • Manage integration efforts with strategic partners, including API development, smart contract deployment, settlement coordination, and regulatory alignment
  • Coordinate cross-functional teams including product, engineering, compliance, legal, and business development to execute projects on-time and on-budget
  • Develop and maintain detailed project plans, timelines, and stakeholder reporting for multiple concurrent initiatives
  • Responsible for the design, product development/enhancements and closing of product gaps involving co-ordination with global partners and in-country product teams across regions
  • Identify and mitigate project risks, issues, and bottlenecks across technical and operational domains
  • Track and ensure interoperability standards (e.g., ERC-20, Layer 2, cross-chain bridges, ISO 20022) are followed across integrations
  • Support the development and execution of the digital asset strategy
  • Continue to expand Citi's next generation of offerings including new feature functionality, controlled experiments and the development of Citi's network of the future
  • Monitor market developments in blockchain infrastructure, stablecoin regulation, and real-time payment systems
What we offer
What we offer
  • Generous holiday allowance starting at 27 days plus bank holidays
  • Discretional annual performance related bonus
  • Private medical insurance packages
  • Employee Assistance Program
  • Pension Plan
  • Paid Parental Leave
  • Special discounts for employees, family, and friends
  • Access to an array of learning and development resources
  • Business casual workplace
  • Hybrid working model (up to 2 days working at home per week)
  • Fulltime
Read More
Arrow Right

Senior Payment Fraud & Risk Specialist

We are currently seeking a Fraud and Risk Team Lead to join our Payment Operatio...
Location
Location
United States
Salary
Salary:
91500.00 - 123900.00 USD / Year
clio.com Logo
Clio
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • At least 4-5 years Payments/Fintech Fraud and Risk Prevention experience
  • Solid understanding of various card networks, their risk profiles, and other payments methods like ACH, wires, and emerging technologies like Buy Now Pay Later
  • Extensive knowledge of ACH transactions and reversal fraud risk
  • Comfortable collaborating cross-functionally and reporting insights to leaders at various levels of the organization
  • Experience working in and with global markets outside of North America in a Payments or Fintech fraud prevention capacity
  • Ability to identify and quantify risks and design processes with empathy for the customer experience
  • Strong organizational and time management skills with the ability to adapt to change in a high-growth business environment
  • Demonstrated strong interpersonal and communication skills, both written and oral
  • Strong data analysis skills
  • Comfortable working in a technical operations environment with tight deadlines
Job Responsibility
Job Responsibility
  • Creating frameworks, policies, and implementing tools to safeguard the organization against fraud, regulatory breaches, and financial crime while maintaining a seamless customer experience
  • Managing various transaction monitoring operational queues with the goal of safeguarding the business, advising the fintech operations coordinator team in evaluating individual transactions and merchants, and making key tactical decisions to block potential bad actors
  • Identify business needs, scope requirements, plan execution of Payments and Fintech fraud and risk mitigation projects with cross-functional teams
  • Manage reviews and evaluations of multiple projects that are in various stages of completion
  • Respond to suspected fraud and fraud events working directly with the Fintech/Payments team and cross functionally with the platform security team
  • Lead the designation of risk tolerance levels for products both at the pilot stage and those already available to the general public
  • Responsible for influencing the customer experience talk tracks around fraud prevention
  • Design materials to educate internal teams and customers about emerging fraud techniques
  • Develop standard operating procedures in collaboration with the Payment Operations team and platform security for daily processes and responses to fraud alerts
  • Collaborate with the data team in creating dashboards and reporting on fraud exposure, the response levels of implemented fraud mitigation tools, and other key performance indicators
What we offer
What we offer
  • Top-tier health benefits, dental, and vision insurance
  • Flexible time off policy, with an encouraged 20 days off per year
  • EAP benefits for you and household members, including counseling and online resources
  • 401k matching and Child Education Savings
  • Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years
  • Fulltime
Read More
Arrow Right

Senior Tech Audit Manager - Global Payment Network

Capital One is seeking an energetic, self-motivated Technology Senior Manager wi...
Location
Location
United States , McLean; Chicago; Richmond; Plano; New York; Riverwoods; Charlotte
Salary
Salary:
182500.00 - 249900.00 USD / Year
capitalone.com Logo
Capital One
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s Degree or military experience
  • At least 7 years of experience in information technology (operations, software delivery, access management, microservices), information security (application security, network security, cyber security, data protection), information systems risk management, information systems auditing, or a combination within the banking or financial services industry
  • At least 4 years of experience leading a team to deliver initiatives, collection of work or a combination
  • At least 4 years of experience in managing audit engagements, project management or a combination
  • At least 4 years of experience in analyzing data extracts to identify trends, patterns, and anomalies, including 1 year of experience in test scripting or coding (writing, reviewing, or assessing)
  • At least 2 years of experience in cloud computing and controls (design, operation, risk management, or auditing)
  • At least 2 years experience of people management
Job Responsibility
Job Responsibility
  • Execute major components of audits, including critical technology functions, cloud-based infrastructure, emerging technology, cybersecurity, risk management, application, and third-party management, as well as lead small to medium size audits including integrated audits
  • Perform risk assessments of business units and technology operations, design and execute audit procedures to verify the effectiveness of existing controls, identify and define issues, review and analyze evidence, and document client processes and procedures
  • Understand the broader context and implications (e.g., financial, legal, reputational, etc.) of the various types of risk affecting the business and critical technology functions
  • Establishes and maintains good client relations during engagements. Communicates or assists in communicating the results of some audit projects to management via written reports and oral presentations
  • Identify expectations of the client and take actions to support the client experience
  • Prepare clear, organized and complete documentation to support work performed
  • Self prioritize and effectively plan own work activities managing multiple priorities and tasks across the team to deliver quality results
  • Coordinate with others and proactively take on additional work
  • Deliver appropriate, succinct and organized information, tailoring communication style to audience
  • Effectively communicate information, issues and audit progress to teammates, clients and auditor-in-charge
What we offer
What we offer
  • performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI)
  • comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being
  • Fulltime
Read More
Arrow Right

Vp, head of atm operations and service continuum

Citi Global Wealth (CGW) brings together the full power of Citi to serve the ent...
Location
Location
Singapore , Singapore
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Graduate, with at least 12 years of experience in Consumer Banking
  • Experience in leading or managing a team
  • Knowledge of Branch operations, banking processes and services
  • Demonstrated experience in project management and systematic approach in problem solving in large-scale process innovation and/or change management projects
  • Proven track record of consultative and collaborative relationship management and ability to influence multiple stakeholders effectively, and gaining support for new ideas and approaches
  • Strong leadership of ability to take charge, lead and drive all functions to deliver a common objective with exceptional result
  • Decisive, capable of thinking through and trouble-shooting nuanced and complex situations
  • A committed team player who is also able to work independently
  • Driven, analytical, strong appreciation of processes, detail oriented
  • Highly competent with Excel and PowerPoint
Job Responsibility
Job Responsibility
  • Strategy Formulation & Execution
  • Project Management for Client Servicing, Wealth Centers & ATM/CDM
  • Drive and spearhead service process re-engineering / innovation and manage physical distribution network transformation including paperless branch experience, etc
  • Collaborate with local and global stakeholders on transformation initiatives
  • Formulate, deliver and execute strategy for optimized physical distribution network (Wealth Centers, ATMs/CDMs) to meet business needs for acquisition, engagement, branding by analyzing client traffic / trends / transactions at Citi assets vs other physical spaces in Singapore. Prepare and publish ATM/CDM revenue, cost and transactional data (ATM Bluebook)
  • On-going metrics monitoring and ensure post project actions such as performance tracking are duly performed
  • ATM Vendor management
  • Business contact responsible for ordering new machines, PO/Invoices and payments
  • Oversee day to day FLM and SLM services and manage adhoc cost approvals for movement / repair / fix / issues
  • Audit and Ongoing Compliance
What we offer
What we offer
  • Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country
  • We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world
  • Fulltime
Read More
Arrow Right

Senior Tech Audit Manager - Global Payment Network

Capital One’s Audit function is a dedicated group of professionals focused on de...
Location
Location
United States , McLean; Chicago; Richmond; Plano; New York; Riverwoods; Charlotte
Salary
Salary:
182500.00 - 249900.00 USD / Year
capitalone.com Logo
Capital One
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s Degree or military experience
  • At least 7 years of experience in information technology (operations, software delivery, access management, microservices), information security (application security, network security, cyber security, data protection), information systems risk management, information systems auditing, or a combination within the banking or financial services industry
  • At least 4 years of experience leading a team to deliver initiatives, collection of work or a combination
  • At least 4 years of experience in managing audit engagements, project management or a combination
  • At least 4 years of experience in analyzing data extracts to identify trends, patterns, and anomalies, including 1 year of experience in test scripting or coding (writing, reviewing, or assessing)
  • At least 2 years of experience in cloud computing and controls (design, operation, risk management, or auditing)
  • At least 2 years experience of people management
Job Responsibility
Job Responsibility
  • Execute major components of audits, including critical technology functions, cloud-based infrastructure, emerging technology, cybersecurity, risk management, application, and third-party management, as well as lead small to medium size audits including integrated audits
  • Perform risk assessments of business units and technology operations, design and execute audit procedures to verify the effectiveness of existing controls, identify and define issues, review and analyze evidence, and document client processes and procedures
  • Understand the broader context and implications (e.g., financial, legal, reputational, etc.) of the various types of risk affecting the business and critical technology functions
  • Establishes and maintains good client relations during engagements. Communicates or assists in communicating the results of some audit projects to management via written reports and oral presentations
  • Identify expectations of the client and take actions to support the client experience
  • Prepare clear, organized and complete documentation to support work performed
  • Self prioritize and effectively plan own work activities managing multiple priorities and tasks across the team to deliver quality results
  • Coordinate with others and proactively take on additional work
  • Deliver appropriate, succinct and organized information, tailoring communication style to audience
  • Effectively communicate information, issues and audit progress to teammates, clients and auditor-in-charge
What we offer
What we offer
  • comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being
  • performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI)
  • Fulltime
Read More
Arrow Right

Principal Auditor (Experienced Senior Auditor), Global Payment Network

Capital One is seeking an energetic, self-motivated Principal Auditor interested...
Location
Location
United States , Riverwoods; Chicago; McLean; Plano; New York; Charlotte
Salary
Salary:
119400.00 - 163500.00 USD / Year
capitalone.com Logo
Capital One
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s Degree or military experience
  • At least 3 years of experience in internal or external auditing, accounting, financial analysis, information systems, compliance, risk management or a combination
  • At least 3 years of experience in global payment network operations and banking or financial services, or a combination
Job Responsibility
Job Responsibility
  • Plan, perform, and lead large/complex audits at the enterprise level as well as other diverse lines of business and specialty areas
  • Perform risk assessments of business activities, potential exposures and materiality of loss
  • Design and perform audit procedures, including identifying and defining issues, reviewing and analyzing evidence, and documenting processes
  • Leverage available data and analytical tools during the planning, fieldwork, and reporting phases of audit delivery
  • Effectively review and compile relevant, material findings and recommendations into readable and concise audit reports
  • Communicate the results of audit projects to management via written reports and compelling oral presentations
  • Provide significant input into the development of the annual audit plan
  • Design and execute internal control testing for standardized operations of moderate complexity with more than one component, including finance, IT, compliance, credit, security
  • Provide risk management advice and counsel to business leadership on best practices
  • Establish and maintain good working relationships with line management and auditees during engagements
What we offer
What we offer
  • comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being
  • performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI)
  • Fulltime
Read More
Arrow Right

Senior Manager, Software Engineering (Global Payment Network)

Senior Manager, Software Engineering (Global Payment Network). Do you love build...
Location
Location
United States , Riverwoods; McLean; Chicago
Salary
Salary:
209000.00 - 262400.00 USD / Year
capitalone.com Logo
Capital One
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s Degree
  • At least 6 years of experience in software engineering
  • At least 1 year experience with cloud computing (AWS, Microsoft Azure, Google Cloud)
  • At least 4 years of people management experience
Job Responsibility
Job Responsibility
  • Lead a portfolio of diverse technology projects and a team of developers with deep experience in distributed microservices, and full stack systems to create solutions that help meet regulatory needs for the company
  • Share your passion for staying on top of tech trends, experimenting with and learning new technologies, participating in internal & external technology communities, mentoring other members of the engineering community, and from time to time, be asked to code or evaluate code
  • Collaborate with digital product managers, and deliver robust cloud-based solutions that drive powerful experiences to help millions of Americans achieve financial empowerment
  • Utilize programming languages like JavaScript, Java, HTML/CSS, TypeScript, SQL, Python, and Go, Open Source RDBMS and NoSQL databases, Container Orchestration services including Docker and Kubernetes, and a variety of AWS tools and services
What we offer
What we offer
  • performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI)
  • comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being
  • Fulltime
Read More
Arrow Right