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Senior Manager, Professional Services & BPO

United States of America, Parsippany 140000.00 - 180000.00 USD / Year · Job Posted February 20, 2026
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Job Description

The Senior Manager of Professional Services & BPO will lead the development of the global sourcing strategy and supplier strategy for Avis Budget Group’s professional services and business process outsourcing (BPO) spend across all Avis locations with key stakeholders in the United States (New Jersey, Virginia, Oklahoma) and Europe (Hungary). This role is responsible for designing and supporting the execution of globally aligned strategies, ensuring competitive and risk-mitigated contracts, and building supplier relationships to deliver cost savings, service excellence, and innovation.

Job Responsibility

  • Develop and implement comprehensive, globally aligned sourcing strategies for professional services and BPO categories
  • Ensure the development of agreements and supplier relationships that mitigate risks related to market volatility, regulatory compliance, currency fluctuations, and operational dependencies
  • Manage supplier relationships using Supplier Relationship Management (SRM) best practices to maximize value in cost, service, and quality
  • Deliver business-aligned savings goals and other procurement KPIs
  • Support the development and implementation of internationally standardized procurement practices
  • Drive cross-market best practice sharing and foster supplier partnerships that enhance global performance
  • Partner with internal stakeholders, including IT, Finance, HR, and Operations, to align strategies with business priorities
  • Monitor supplier performance and ensure adherence to contractual obligations, service-level agreements, and compliance requirements
  • Identify and proactively mitigate supply chain and vendor risks impacting business continuity or costs
  • Develop, track, and report on procurement KPIs to measure efficiency, compliance, and value delivery

Requirements

  • Bachelor’s degree required
  • Master’s degree or MBA preferred
  • 7+ years of progressive procurement experience, with expertise in professional services, IT, P2P, and administrative cost categories
  • Experience managing large-scale procurement portfolios ($250MM+)
  • Demonstrated success in building, aligning, and executing global sourcing strategies
  • Strong negotiation and contracting expertise, with proven results in risk management and cost optimization
  • Excellent stakeholder engagement and collaboration skills in a global, matrixed environment
  • Strong analytical, communication, and leadership abilities

What we offer

  • Paid time off
  • 401K retirement plan with company matched contributions
  • Access to Medical, Dental, Vision, Life and Disability insurance
  • Eligible to elect other voluntary benefits including Group Legal, Identity Theft, Insurance, FSA, additional life insurance coverages
  • Contribute up to $260 as a tax-free benefit for public transportation or parking expenses
  • Employee discounts, including discounted prices on purchase of Avis / Budget cars
  • Access to an Employee Assistance Program for services including counseling, financial and legal consultation, referrals for care service, and more

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