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We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. We have an outstanding opportunity for a highly driven and organized leader to join our Healthspire Payor Solutions Product team focusing on health plan and employer products. The CVS Health Healthspire Payor Solutions organization designs, delivers, and operates a configurable collection of products, products, and tools that complement the benefit plans of our enterprise employer and health plan customers. Our care delivery and care management solutions target population health outcomes that require risk mitigation, intervention, and ongoing chronic care management. We use technology-enabled population identification based on multisource data integration – medical claims, pharmacy claims, lab data and patient inputs– for applying evidence-based opportunities and an omnichannel, next best action approach. Advanced analytics drive higher engagement and better care delivery through a comprehensive machine learning platform and our one-on-one patient connections. Our solutions deliver a highly engaging digital and virtual care experience for patients helping them improve their health outcomes.
Job Responsibility:
Independently leading dozens of partners across Product, Operations, Medical Affairs, Legal, Sales, Account Management, Data Science & Engineering, IT, Client Analytics to structure and execute on new product designs and enhancements
Partner with Marketing, Sales, and Account Management to commercialize our products and communicate product performance and our product roadmap
Build business cases to justify and prioritize product enhancements and design a measurement strategy to measure their impact
Define longitudinal patient journeys that meet engagement and clinical outcomes, write requirements, and then partner with Operations and Technical stakeholders to bring these experiences to life
Evaluate KPI and SLA performance, measuring product efficacy to formulate and subsequently deliver upon quality improvement plans
Leverage data-driven insights and a deep understanding of patient and client needs and market dynamics to identify and prioritize enhancements
Conducting deep dive quantitative and qualitative analyses to identify opportunities for innovation and process improvement
Requirements:
7+ years of experience in product management/development, product operations & strategy, or product management within the healthcare space preferably at a health tech, tech-enabled provider, or Payor/PBM organization
7+ years of experience managing multiple projects and prioritizing work based on impact and team priorities
5+ years of experience developing analyses, presentations, and support materials to successfully drive product strategy decisions and deliver operational process change
5+ years of experience in strategic thinking including quantitative, analytical, and problem-solving skills
5+ years of making informed, data-driven decisions, with a strong emphasis on translating data insights into actionable strategies
5+ years of experience managing relationships at a senior level
capacity to quickly build and maintain credible relationships at varying levels both within CVS Health and outside of the organization
3+ years managing one or more employees
Bachelor's Degree required
Nice to have:
Experience within the health-tech industry
Experience in management consulting
Experience manipulating and analyzing data from large databases using SQL or other appropriate software
Expertise in vendor contracting and relationship management
Master’s or other advanced degree is preferred
What we offer:
Affordable medical plan options
a 401(k) plan (including matching company contributions)
an employee stock purchase plan
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching
Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility