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Australia Post Logo Australia Post · IT - Software Development

Senior Manager Product Specialist

Australia, Richmond Employment contract · Job Posted June 02, 2026
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Job Description

Help us deliver a better tomorrow Australia Post is delivering for all Australians. From the vehicles that we drive, to the small businesses that make our communities thrive. We're delivering for the environment, for our communities, for our customers and for our people. We're moving forward and we want you to come along for the ride. About the opportunity This is a commercially focused leadership role at the centre of how we win and grow major freight and eCommerce customers. You'll lead a tight, high-performing team of three specialists who partner directly with enterprise sales on complex, high-value opportunities. Together, you'll shape solutions that cut across parcels, freight and digital services. This team plays a critical role in closing deals. You'll bring structure, commercial rigour and clear thinking to how we design offers, price solutions and compete in market. If you enjoy being close to revenue, solving real customer problems and turning opportunities into signed deals, this role will suit you. What you'll deliver with us You'll lead the product specialist team and own how we support sales to win complex, multi-product deals. You'll report into senior freight leadership and work closely with enterprise sales, product and operations leaders. Success looks like higher win rates, stronger deal quality and clear, commercially sound solutions that land with customers and can be delivered. You'll be hands-on in key deals, coaching your team and stepping in where needed to move opportunities forward. You'll also Partner with enterprise sales on strategic deals, shaping solutions that are competitive, deliverable and commercially sound. Lead and develop a team of three, lifting capability and setting a high bar for performance and pace. Bring the voice of the customer into product and pricing decisions to improve our market position.

Job Responsibility

  • Lead the product specialist team and own how we support sales to win complex, multi-product deals
  • Partner with enterprise sales on strategic deals, shaping solutions that are competitive, deliverable and commercially sound
  • Lead and develop a team of three, lifting capability and setting a high bar for performance and pace
  • Bring the voice of the customer into product and pricing decisions to improve our market position

Requirements

  • Strong experience in freight, logistics or 3PL, with a clear understanding of how large customers buy and operate
  • Experience supporting or leading complex sales, including solution design and commercial negotiation
  • Proven leadership experience, ideally managing a small, specialist team in a fast-paced environment

What we offer

  • Exposure to large, high-value deals with major Australian enterprise customers
  • A leadership role with a clear link to revenue and business performance
  • Flexible, hybrid working with national scope and influence
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