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Senior Manager, Product Operations

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Instawork

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Location:
United States , San Francisco

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Contract Type:
Not provided

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Salary:

160000.00 - 200000.00 USD / Year

Job Description:

Instawork is seeking a Senior Manager of Product Operations to help transition from an app-based marketplace to an agent-first world. The role involves bridging the gap between high-level business goals and a new user interface, prototyping the logic, agents, and automation layers that fundamentally change how Pros and Partners experience the platform.

Job Responsibility:

  • Build the Agent-First Interface: Design and deploy agentic workflows that proactively manage the 'work' for our users
  • Solve Marketplace Complexity: Prototype and implement intelligent systems that handle complex reasoning tasks
  • From Strategy to Code: Act as the technical bridge, translating high-level business objectives into functional AI prototypes and automated pipelines that you build, test, and validate yourself
  • Drive Data-Led Evolution: Use programmatic analysis to identify exactly where the current user journey is broken and deploy intelligent, self-healing layers to fix it in real-time

Requirements:

  • Technical & Engineering Fluency: 2+ years of engineering experience (or equivalent proficiency) with the ability to write code (Python/TypeScript) and use AI-native IDEs (Cursor, Replit) to build your own tools
  • Applied AI Experience: Demonstrated history of building agents or automated workflows that take action, not just generate text
  • Operational Strategy: 5+ years in Product Ops, TPM, or similar, where you defined the 'what' and 'why' of a product strategy and then personally helped build the 'how'

Nice to have:

  • B.S. or M.S. in Computer Science or Engineering
  • A personal portfolio of AI projects that solve real-life problems
  • Experience fine-tuning models for specific business or customer-facing use cases
What we offer:
  • Equity in the form of stock options
  • A variety of medical, dental, and vision plans with coverage beginning on the date of hire
  • Flexible paid time off
  • At least 8 paid company holidays annually
  • Phone stipend
  • Commuter stipend
  • Supplemental pay on qualified leaves
  • Employee health savings accounts (HSA) contribution
  • Flexible spending plans
  • 401K plan
  • Perkspot - discount program through Lumity

Additional Information:

Job Posted:
February 06, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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