Senior Manager Product Operations & Strategic Programs Job at Staples Promotional Products (Lincolnshire)

Senior Product Operations Manager

The Global Digital Experience team at Uber is responsible for building and scali...

Location

United States , San Francisco; Sunnyvale

Salary:

162000.00 - 180000.00 USD / Year

Uber

Expiration Date

Until further notice

Requirements

6+ years of experience in Product Operations, Operations, Strategy & Operations, Management Consulting, or a similarly analytical and cross-functional role
Bachelor’s degree with a strong record of academic achievement
Demonstrated experience owning complex, multi-stakeholder portfolios with significant business impact in a scaled product or enterprise environment
Strong analytical fluency, with the ability to independently interrogate data, define measurable success metrics, and connect product performance to business outcomes
Experience leading large-scale, global or multi-region product launches and operational transformations
Proven ability to design and institutionalize scalable operating models, governance frameworks, and durable mechanisms that extend beyond individual programs
Excellent written and verbal communication skills, with demonstrated experience influencing senior stakeholders and driving executive-level alignment
Strong intuition for user experience, particularly within operational environments involving trust, safety, accessibility, or regulatory complexity
Experience leading enterprise AI or GenAI integrations within scaled operational or platform environments
Familiarity with products serving large-scale Support Operations, Sales Operations, or other enterprise operational verticals

Job Responsibility

Own the strategic Product Operations portfolio for a defined Support vertical, setting priorities, sequencing investments, and ensuring alignment with company-wide objectives
Co-shape the vertical product vision and roadmap by translating operational insights, scalability constraints, business trade-offs, and long-term platform considerations into clear decision frameworks
Define and lead the enterprise AI transformation roadmap for the vertical, ensuring GenAI and automation initiatives deliver measurable step-change improvements in productivity, quality, and operational intelligence
Serve as the primary Product Operations interface for senior leadership, driving alignment on strategic trade-offs, investment decisions, and success metrics
Design and institutionalize scalable operating models, governance mechanisms, and feedback loops that enable enterprise-grade deployment across diverse regional and regulatory contexts
Advise Product and Engineering teams on global feasibility, long-term maintainability, compliance requirements, and operational durability of proposed solutions
Lead structured go-to-market and change management strategies for global rollouts, ensuring readiness, adoption, and measurable business impact
Define and own the performance measurement framework for the vertical, proactively identifying performance gaps, adoption barriers, and opportunities to unlock incremental and step-change value
Surface post-launch insights and systemic patterns to influence ongoing roadmap evolution and continuous product improvement
Elevate Product Operations standards across the organization by codifying best practices, strengthening decision-making mechanisms, and improving how enterprise products are built and scaled

What we offer

Eligibility to participate in Uber's bonus program
May be offered an equity award & other types of comp
All full-time employees are eligible to participate in a 401(k) plan
Eligible for various benefits (details at provided link)

Fulltime

Senior Product Manager, Technical Programs - Core Infra for Issuing

We are looking for a technical, execution-oriented talent to drive the global ex...

Location

Singapore

Salary:

146000.00 - 220000.00 SGD / Year

Airwallex

Expiration Date

Until further notice

Requirements

Technical Expertise: A deep understanding of the card-issuing lifecycle or a background in Fintech is preferred. Previous experience working with card schemes (Visa/Mastercard) and digital wallet providers is highly valued
Project Leadership: Proven ability to manage complex, multi-stakeholder launches across different time zones and regulatory environments
Operational Rigor: Strong handle on compliance reporting and the ability to interface effectively with bank sponsors
Collaborative Mindset: Experience partnering with Solution Engineering and Sales teams to bridge the gap between "sold" and "live."

Job Responsibility

Regional Expansion & Strategic Launches: End-to-End Technical Setup: Own the technical workstreams for launching the Issuing Product in new markets and expanding our issuing infrastructure capability map
Partner Orchestration: Serve as the primary technical point of contact for external partners across the card payment ecosystem
White-label Platform Deployment: Customer Enablement: Partner with Solution Engineering (SE) to deploy white-label platform programs to market
Program Management: Lead the technical journey for platform customers, from initial inquiry to market launch
Compliance & Partner Management: Integration Oversight: Manage the wide variety of technical partners and integrations core to the Issuing product's function
Regulatory Reporting: Maintain responsibility for partner-specific reporting and compliance
Innovation Mindset: Lead and support AI-driven initiatives to automate and supplement manual processes to streamline our operations.

What we offer

Offers Equity
Offers Bonus
medical, dental, and vision insurance
a 401(k) plan
short-term and long-term disability
basic life insurance
well-being benefits
20 paid days of vacation
12 paid days of company holidays

Fulltime

Senior Manager, CX Operations & Programs

As the Senior Manager of Operations & Programs within Customer Experience (CX), ...

Location

United States; Canada

Salary:

134000.00 - 194000.00 USD; CAD / Year

1Password

Expiration Date

Until further notice

Requirements

8+ years of experience in Customer Experience, Customer Success, Support Operations, Implementation Operations, or related operational leadership roles
3+ years leading managers and building high-performing teams
Experience in a SaaS or technology organization
Demonstrated experience designing and scaling operational programs within customer-facing organizations
Strong background in PMO leadership, including portfolio governance, prioritization frameworks, risk management, and structured initiative delivery across multiple teams
Experience managing managers, including setting performance expectations, driving accountability, and supporting leadership development
Proven ability to lead complex, cross-functional initiatives across CX, Product, GTM, Revenue Operations, and technical teams
Experience shaping CX systems and tooling strategy in partnership with technical stakeholders, including defining requirements, prioritizing enhancements, and driving adoption at scale
Strong business and financial acumen, with experience contributing to budget planning, headcount modeling, and investment prioritization
Experience establishing reporting frameworks, leadership cadences, and operational planning processes that enable executive decision-making

Job Responsibility

Establish and maintain CX operating cadence
Lead and grow a high-performing CX Operations & Programs team
Drive operational excellence across Support, CS, and Implementation
Lead major cross-functional initiatives
Own system & tooling strategy for CX
Enhance data-driven decision making
Champion organizational readiness & change management
Stay ahead of industry trends

What we offer

Health benefits
Dental benefits
401k/RRSP
Generous paid time off
Equity grant
Participation in incentive programs
Maternity and parental leave top-up programs
RSU program for most employees
Retirement matching program
Free 1Password account

Fulltime

Strategic Programs and Operations Manager

This position sits at the center of the company’s most critical priorities, part...

Location

United States , Boston

Salary:

114100.00 - 167300.00 USD / Year

SimpliSafe

Expiration Date

Until further notice

Requirements

4–7 years of experience in strategy, operations, consulting, corporate strategy, investment, or a similarly analytical and execution-oriented role
Demonstrated ability to independently structure problems, manage workstreams, and deliver outcomes in ambiguous environments
Strong analytical skills with comfort working directly in data
able to synthesize insights and clearly communicate implications
Experience working cross-functionally and influencing without formal authority
Excellent written and verbal communication skills, with the ability to produce executive-ready outputs
Strong organizational skills, attention to detail, and a bias toward action and accountability
Hands-on experience using general-purpose LLMs and intelligent automation tools to improve efficiency, decision-making, and/or execution in business contexts
Boston-based or willing to be based in Boston

Job Responsibility

Support high-priority strategic and operational initiatives sponsored by the CEO and Chief of Staff, owning workstreams from problem definition through execution
Play a key role in corporate planning and operating processes, including annual planning, quarterly business reviews, and KPI tracking
Analyze complex business problems by combining data analysis, stakeholder input, and structured thinking to develop practical recommendations
Translate strategic direction into executable plans, including timelines, deliverables, metrics, and stakeholder coordination
Drive cross-functional projects by working directly with partners across Finance, Operations, Product, Technology, and other teams
Develop clear, concise executive materials (presentations, briefs, analyses) to support decision-making by senior leaders
Monitor progress against plans, identify risks or gaps, and proactively recommend course corrections
Step into ambiguous or urgent areas as needed to ensure critical work moves forward
Perform hands-on analysis using spreadsheets, dashboards, and internal tools to support strategic and operational decisions
Leverage AI tools to improve speed, quality, and efficiency of analysis, research, and execution

What we offer

A comprehensive total rewards package that supports your wellness and provides security for SimpliSafers and their families
Free SimpliSafe system and professional monitoring for your home
Employee Resource Groups (ERGs) that bring people together, give opportunities to network, mentor and develop, and advocate for change
Participation in our annual bonus program, equity, and other forms of compensation
A full range of medical, retirement, and lifestyle benefits

Fulltime

Senior Product Manager - Digital Fulfillment (Strategic Initiatives)

ResMed is accelerating its Digital Transformation journey, and we are looking fo...

Location

United States , San Diego

Salary:

148000.00 - 222000.00 USD / Year

ResMed

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Supply Chain, IT, Business, or related field
10+ years of experience in Digital transformation, Business Process Innovation or Product management
Strong experience with Oracle EBS and/or Oracle Fusion Cloud (Supply Chain/Logistics modules)
Deep understanding of Supply chain, Distribution and Fulfillment operations
Proven experience leading large scale enterprise-wide technology implementations (Oracle Fusion strongly preferred)
Outstanding workflow/process design skills using Visio, Miro, etc.
Strong data orientation, with comfort using SQL or reporting tools to validate outcomes and guide decisions
Excellent communicator — clear, concise, and confident when engaging executives and frontline teams

Job Responsibility

Shape and execute the digital transformation roadmap aligned with global supply chain and distribution goals
Act as a key influencer in driving the Oracle Fusion ERP program to deliver robust, future-ready solutions tailored to the evolving needs of Global Distribution, Logistics, and Trade
Identify and prioritize transformation opportunities based on impact, readiness, and ROI
Collaborate with global leaders to ensure technology solutions support business agility, scalability, and compliance
Lead end-to-end product lifecycle from discovery through delivery for complex initiatives
Develop future-state business process workflows, operating models, and digital capabilities
Partner with cross functional teams to map As-Is and To-Be flows that streamline handoffs and enhance visibility
Ensure that all product solutions support global scalability and localization needs
Leverage SQL, dashboards, and data modeling to inform prioritization and validate business impact
Conduct root cause analysis and identify performance gaps across supply chain and distribution workflows

What we offer

comprehensive medical, vision, dental, and life, AD&D, short-term and long-term disability insurance, sleep care management, Health Savings Account (HSA), Flexible Spending Account (FSA), commuter benefits, 401(k), Employee Stock Purchase Plan (ESPT), Employee Assistance Program (EAP), and tuition assistance
Employees accrue fifteen days Paid Time Off (PTO) in their first year of employment, receive 11 paid holidays plus 3 floating days and are eligible for 14 weeks of primary caregiver or two weeks of secondary caregiver leave when welcoming new family members

Fulltime

Senior Manager, Global GSI Programs & Operations

AMD is seeking a highly capable and execution-focused Senior Manager, Strategic ...

Location

United States , Austin

Salary:

143440.00 - 215160.00 USD / Year

AMD

Expiration Date

Until further notice

Requirements

Strong program and project leadership experience
Deep understanding of partnership ecosystems including GSIs, ISVs, and/or Systems Integrators
Deep experience in sales operations, business operations, strategic planning, or partner program management within large technology organizations
Builder mentality with the ability to create frameworks, processes, and operating models from scratch
Strong business acumen and understanding of partner and sales motions, pipeline management, and governance rhythms
Ability to independently identify problems, propose solutions, and drive execution with minimal direction
Outstanding written, verbal, and visual communication skills
Creative and analytical mindset with the ability to synthesize complex information into clear recommendations
Strong listening skills and high emotional intelligence
Strong executive communication skills

Job Responsibility

Lead multiple high-priority strategic GSI partner programs from concept through execution
Build scalable program frameworks, success metrics, governance models, and execution plans
Partner with leadership to identify strategic opportunities, operational gaps, and process improvement initiatives
Drive program accountability, milestone tracking, and executive visibility across initiatives
Support partner sales cadence activities including pipeline reviews, governance calls, forecast discussions, and business planning sessions
Develop operational dashboards, metrics, and reporting to provide visibility into business performance
Analyze pipeline, partner, and program performance data to generate actionable business insights
Partner with Finance and Sales leadership to improve planning rigor, forecasting, and investment prioritization
Act as a central connector across Sales, Product, Marketing, Finance, Operations, and Business Units
Drive alignment across cross-functional stakeholders to ensure timely execution of key deliverables

What we offer

Benefits offered are described: AMD benefits at a glance

Fulltime

Sr. Digital Strategic Operations Manager - Strategic Projects

As the Sr. Digital Strategic Operations Manager, you will be the engine room of ...

Location

United States , Santa Clara

Salary:

138000.00 - 222000.00 USD / Year

Palo Alto Networks

Expiration Date

Until further notice

Requirements

10+ years of experience in Marketing, Marketing Operations, Program Management or a Strategic PMO, preferably in an enterprise software environment
Proficiency in budget management, ROI analysis, headcount planning, and financial modeling within a marketing context
Comprehensive understanding of SaaS business models, modern demand generation, and the complexities of global enterprise marketing
Proven capability to lead large-scale organizational transformations with a strong bias toward iterative processes
Ability to build deep relationships and influence senior leaders without direct authority
Comfortable driving accountability with senior leaders and cross-functional GTM teams
Absolute integrity and the ability to handle sensitive information regarding organizational changes, budgets, and performance

Job Responsibility

Define and scale AI-enabled capabilities and workflows, moving AI from 'experimentation' to 'standardized production.'
Lead high-priority transformation initiatives (e.g., M&A integrations, enterprise rollouts) with a focus on risk management and measurable outcomes
Partner with Finance to ensure disciplined capital allocation, managing budget pacing and vendor consolidation
Design and deliver the curriculum required to scale digital literacy and change adoption across the global marketing team
Orchestrate the operational transition for brand and system integrations during acquisitions, ensuring minimal business disruption
Implement standardized program management frameworks (Jira, Smartsheet) for major global initiatives
Proactively identify and mitigate risks across the project portfolio, providing executive visibility into blockers

Fulltime

Senior Sales Operations Manager, Enhanced Market Sales Operations

As a Senior Sales Operations Manager, you will play a pivotal role in shaping an...

Location

United States

Salary:

103500.00 - 174000.00 USD / Year

Zillow

Expiration Date

Until further notice

Requirements

8+ years of experience in Sales Operations, Business Operations, Sales Planning, or a related field, with a proven track record of delivering results in a high-growth, matrixed environment.
Deep knowledge across multiple sales operations domains, with organization-leading specialization in areas such as compensation design, sales analytics, or performance management.
Demonstrated ability to resolve complex issues in creative and effective ways, using professional concepts and company objectives.
Strong analytical skills, with proficiency in tools such as Salesforce, Tableau, Excel, and other business intelligence platforms.
Experience working cross-functionally to drive operational excellence and strategic outcomes.
Excellent communication skills, with the ability to translate data into actionable insights and influence stakeholders at all levels.
Bachelor’s degree required
advanced degree preferred.

Job Responsibility

Recommend compensation mechanics and performance measures that drive productivity and align with strategic goals
Guide and build quota assignments using financial forecasts, ensuring quotas are equitable, achievable, and aligned with business objectives
Deliver actionable insights through analyses of key metrics such as compensation performance, attainment trends, cost of sales/ROI, and regional performance versus supply and demand
Ensure all data and reporting needed to support the processing of compensation payouts is provided to the Sales Finance team
collaborate with Sales Leadership to resolve compensation cases and address exceptions
Develop and implement variable compensation structures, including new leveling guides, to drive desired behaviors and support business objectives
Track performance for SPIFFs and incentives, and provide recommendations to optimize program effectiveness
Lead audits on compensation attainment, partner network status, and process compliance to ensure accuracy and alignment with HR and legal requirements
Support the operationalization of new sales initiatives and process improvements across the organization.

Fulltime

Select Country

Senior Manager Product Operations & Strategic Programs

Job Description

Job Responsibility

Requirements

Nice to have

What we offer

Looking for more opportunities?