Senior Manager, Product Manager - Bank Teller Platform

Senior Manager, Product Manager - Bank Teller Platform. Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry. About the Team: Agent Platforms & Communications cares for the foundational systems and capabilities that power our customer and associate servicing touchpoints across all human-assisted channels: Branch, Cafe, Phone & Back Office. We steward an ecosystem of federated servicing experiences that span our Consumer and Small Business Banks. This role will lead our Teller modernization efforts: Driving the strategy and vision for transforming vendor solutions into flexible, scalable internal capabilities to help the associates in our in-person locations thrive. This is a critical area set to reimagine in-person servicing and expand our current platforms to meet the unique needs of the areas we serve. Capital One Product Framework: In this role, you’ll be expected to demonstrate proficiency in five key areas which we consider to be the foundation for successful Product management: Human Centered, Business Focused, Technology Driven, Integrated Problem Solving, Transformational Leadership.