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Senior Manager, Product Management-Multi-Tenant Platform Excellence (eCBR). Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. As eCBR scales from a single-tenant solution to a high-velocity, multi-tenant powerhouse, we are looking for a Senior Manager to lead our Platform Excellence Tower. This is a strategic leadership role designed for a product thinker who thrives at the intersection of complex systems architecture, data integrity, and enterprise-grade reliability. Your mission is to ensure that as we onboard diverse tenants, the platform remains a "Gold Standard" for accuracy and resilience.
Job Responsibility:
Horizontal Capability Roadmap: Identify and define requirements for platform-wide capabilities
Strategic Root Cause Analysis: Lead high-stakes technical RCAs for complex, cross-platform issues
Multi-Tenant Governance: Partner with diverse LOB stakeholders
Control Design & Defense: Own the lifecycle of platform controls
Executive Influence: Translate the technical risk landscape and your vision for platform excellence into actionable insights for VP-level leadership
Requirements:
At least 5 years of experience working in Product Management
Currently has, or is in the process of obtaining a Bachelor's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field)
Currently has, or is in the process of obtaining a Master's Degree in a quantitative field or an MBA with a quantitative concentration
Nice to have:
Experience translating business strategy and analysis into consumer facing digital products
What we offer:
comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being
performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI)