Senior Manager, Product Management - Enterprise Product & Experience Job at Capital One (McLean)

Senior Product Manager, Fleet Experience

We’re looking for a passionate, analytical, platform-minded Product Manager to b...

Location

Estonia , Tallinn

Salary:

Not provided

Bolt

Expiration Date

Until further notice

Requirements

5+ years’ experience in Product Management in a fast-moving B2B or platform business
Experience in workflow mapping, CRM systems, integrations or enterprise user journey design
Experience in previous roles (Operational, Strategy or Product) that require a deep understanding of what it takes to deliver global solutions in a hyper-localised environment
Strong analytical and data skills — you can translate metrics into insight and insight into action
Excellent communication and storytelling skills — able to make complexity clear and actionable, collaborate with cross-functional international teams and influence stakeholders
You have a proficient command of spoken and written English

Job Responsibility

Deliver on the vision, strategy and roadmap for the Fleet experience, working side by side with your Group Product Manager and Design, Analytics and Engineering teams
Lead discovery and validation cycles, using data analysis, research, and pilot testing to prioritise what truly moves the needle for our fleets and internal teams
Map and optimise user journeys and define product requirements for fleet and internal users — ensuring each touchpoint is efficient, measurable, and scalable
Collaborate with stakeholders across the organisation to drive product development through all stages from concept to launch
Establish and monitor product KPIs (adoption, efficiency, engagement, NPS/CSAT, ROI)

What we offer

Accelerate your professional growth with unique career opportunities
Enjoy a rewarding salary and stock options, knowing that as Bolt succeeds, so do you
Take care of your physical and mental health with our wellness perks
Celebrate 5 years at Bolt with a 1-month paid sabbatical to recharge
Connect with colleagues at annual company events and smaller team gatherings
Balance flexibility and in-person collaboration with our hybrid model, including at least 12 monthly in-office days

Fulltime

Senior Product Manager

Location

Salary:

Not provided

Atlassian

Expiration Date

Until further notice

Requirements

5+ years of product experience with an understanding of Enterprise Software
Work with cross-functional teams to create compelling value for our customers
The ability to distil abstract challenges into strategy and break that down into a cohesive plan that empowers teams to turn problems into user and Atlassian success
The technical know-how to partner with engineering to work on the roadmap you define
The ability to tell a compelling story at the right level to inspire any audience

Job Responsibility

Partner with cross-functional teams across Jira and Confluence to define the roadmap for critical area sof the migrations product transformation
Connect with customers to identify new opportunities for Atlassian to make Enterprise Cloud transition more streamlined
Be a subject matter expert within Atlassian on the needs of our migration customers
Work directly with design and engineering and other functions to ship fabulous products while having a customer focus
Partner with our GTM teams to ensure we are enabling them to unlock migrations for our customers and partner network
Make a large impact across our product family and influence millions of users and thousands of customers for decades to come

What we offer

health and wellbeing resources
paid volunteer days

Senior Product Manager, Bitbucket Pipelines

As Senior Product Manager on the Bitbucket Pipelines team, your mission is to ma...

Location

Salary:

Not provided

Atlassian

Expiration Date

Until further notice

Requirements

6+ years of product management (or transferrable) experience (at least 2 of which involve Enterprise segment experience)
experience building, delivering, and supporting successful, high-quality products with design and engineering teams
working knowledge of technical systems in order to understand engineering-driven prioritization trade-offs and ROI analysis
customer-driven, with a willingness to get into the weeds
excellent communicator, both written and verbal
manage ambiguity and complexity affecting many stakeholders in an organized and structured way

Job Responsibility

Own vision, strategy, and roadmap for admin and end-user functionality for Bitbucket Pipelines
Engage regularly with enterprise customers to develop a deep understanding of our users
Stay informed about industry trends, emerging technologies, and competitive landscape related to AI and the CI/CD segment, and leverage this knowledge to drive innovation
Work across crafts (Design, Engineering, Marketing, Support, Success, Sales) and groups (Bitbucket Pipelines and Atlassian Platform) to define and deliver the product roadmap
Oversee and guide an R&D squad by setting goals and north star metrics that align with Bitbucket's mission and drive maximum impact on our users and business

What we offer

health and wellbeing resources
paid volunteer days

Senior Product Manager, Rovo Demo Platforms and Go-to-Market

As Senior Product Manager for Rovo, you will be at the forefront of one of Atlas...

Location

United States

Salary:

136800.00 - 215025.00 USD / Year

Atlassian

Expiration Date

Until further notice

Requirements

5+ years of product management experience, with a strong focus on go-to-market, field enablement, or developer-facing platforms
Proven track record launching AI features or programs that directly impacted sales velocity, customer activation, or product adoption
Experience partnering with technical sales and marketing to create collateral, use-case libraries, and demo assets
Excellent stakeholder management and negotiation skills in a matrixed organization
Strong written and verbal communication
ability to tell a product story to both technical and non-technical audiences
Data-driven decision-making – comfortable working with usage metrics, adoption dashboards, and feedback loops

Job Responsibility

Scale pre- and post-sales field readiness
work with technical sales and solution teams to capture feedback loops, prioritize backlog items, and shape the roadmap
Collaborate with Marketing to develop and maintain collateral that communicates roadmap themes and backlog priorities
Compile and publish the Rovo PM roadmap for the field audience
Partner with go-to-market teams (sales, solutions engineering, partner enablement) to ensure consistent messaging and seamless hand-off
Own the customer-facing demo environment for field teams and Team 26 events
Define and promote “golden use cases” with Rovo product teams that connect product capabilities to customer needs
Develop these use cases in the demo environment, building out appropriate content, capabilities, and training
Improve the 3P data access in the customer-facing demo environment for testing Rovo in real-world scenarios
Track demo usage metrics, adoption KPIs, and field feedback to iterate on demo experiences

What we offer

health and wellbeing resources
paid volunteer days

Fulltime

Senior Product Manager

As a Senior Product Manager you will lead the vision, strategy, and execution fo...

Location

Salary:

Not provided

Atlassian

Expiration Date

Until further notice

Requirements

7+ years of product management experience, with a proven track record of shipping successful SaaS products
Experience working with AI/ML technologies, preferably in enterprise or B2B software
Strong technical acumen
able to collaborate effectively with engineering and data science teams
Excellent communication, stakeholder management, and leadership skills
Passion for solving complex problems and delivering customer value

Job Responsibility

Define and execute the product strategy in JSM, aligning with Atlassian’s broader AI and product vision
Lead cross-functional teams to deliver high-impact features, from ideation through launch and iteration
Partner with engineering and data science to build robust, scalable, and ethical AI solutions
Engage with customers, partners, and internal stakeholders to deeply understand user needs and pain points
Analyze data and feedback to prioritize features and measure success
Evangelize the product vision internally and externally, representing Atlassian at industry events and with key customers

What we offer

Health and wellbeing resources
paid volunteer days

Senior Product Manager, Digital -App/Web

The Sr Product Manager is a visionary, strategist, analyst, customer evangelist,...

Location

United States , Bellevue; Overland Park

Salary:

121600.00 - 219400.00 USD / Year

T-Mobile

Expiration Date

Until further notice

Requirements

Bachelor's Degree
7+ years of relevant Product Management experience in an agile software product development environment
Advanced level understanding of customer experience
Familiarity with Service Management features such as Payments, Account Management, and onboarding experiences
Experience integrating AI into Service features to enhance functionality and user experience
Deep understanding of the Web and App ecosystem, with the ability to work day-to-day with engineering teams to deliver impactful features
Product Lifecycle Management Experience in delivering large and complex business/technology initiatives
Proven ability to effectively and efficiently communicate with Leadership, while employing a high degree of collaboration and influence
Proven success in directing matrixed resources and delivering software, with Agile Scrum methodologies and other commonly used tools, across multiple teams
Experience with Agile backlog/project management tools

Job Responsibility

Owns product end to end for complex or cross-platform solutions for products of the highest level of complexity and scope, or family of products
Identifies target customer(s) for existing or future products, and designs and drives end user product research
Partners with business, internal/external team members and Leadership to understand current customer experiences, identifies areas of opportunity
Conducts analysis of quantitative and qualitative data to identify product innovation opportunities or root cause of issues
Demonstrates rapid hypothesis driven testing methodologies and experiments to inform direction, prioritize investment
Conducts cost-benefit / ROI / NPV analysis, competitive product analysis, to support decision making
Works with partners and follows enterprise process to secure and maintain product funding
Anticipates industry trends, direction, innovation, analyses potential impacts or opportunities to customer / product
Communicates, influences, and sells ideas to senior leadership
Drives specific ad hoc analysis and presents information to executive level management on request

What we offer

Competitive base salary and compensation package
Annual stock grant
Employee stock purchase plan
401(k)
Access to free, year-round money coaches
Medical, dental and vision insurance
Flexible spending account
Employee stock grants
Employee stock purchase plan
Paid time off

Fulltime

Senior Manager, Enterprise & Strategic Support

As the Senior Manager, Enterprise Support, you will own the support experience f...

Location

United States , Denver; Nashville

Salary:

132000.00 - 182000.00 USD / Year

Checkr

Expiration Date

Until further notice

Requirements

5+ years of experience in customer support leadership roles
At least 3 years focused on enterprise B2B customers
Direct management experience leading teams of 10-20+ support professionals in high-growth environments
Deep understanding of enterprise customer expectations, complex multi-stakeholder environments, and premium support models
Proven track record of successfully managing high-stakes customer escalations and executive-level communications
Enterprise B2B SaaS experience with complex, technical products (Required)
Experience in HR tech, compliance, or background screening industries (Preferred)
Strong ability to influence and partner with Sales, Customer Success, Product, and Engineering teams
Data-driven approach to decision making with expertise in support metrics, SLA management, and quality assurance
Experience building support processes, playbooks, and systems that scale with growth

Job Responsibility

Own and optimize the enterprise support experience, ensuring rapid response times, high-quality resolutions, and proactive engagement with our largest customers
Serve as the primary point of contact for complex enterprise escalations, coordinating cross-functional resources and driving issues to resolution with appropriate urgency and communication
Build, coach, and develop a high-performing team of enterprise support specialists who serve as trusted advisors to strategic accounts
Design and implement differentiated support offerings for enterprise customers, including dedicated support models, enhanced SLAs, and white-glove service programs
Collaborate closely with Customer Success, Account Management, Sales, Product, and Engineering teams to ensure seamless enterprise customer experiences and advocate for customer needs
Systematically capture and analyze enterprise customer feedback, translating insights into actionable improvements and product requirements
Establish and monitor enterprise support KPIs (CSAT, SLA adherence, escalation resolution time, etc.), drive continuous improvement, and report on team performance
Develop enterprise support playbooks, escalation protocols, and knowledge management systems that enable consistent, high-quality service delivery
Partner with the Director to implement AI-powered tools that enhance enterprise support efficiency while maintaining the high-touch, personalized service our enterprise customers expect
Drive support initiatives that directly impact enterprise NRR (Net Revenue Retention) and reduce churn through exceptional service delivery

What we offer

A fast-paced and collaborative environment
Learning and development allowance
Competitive compensation and opportunity for advancement
100% medical, dental and vision coverage
Unlimited PTO policy
Monthly wellness stipend
In-office perks such as lunch four times a week, a commuter stipend, and an abundance of snacks and beverages
A relocation stipend may be available for those willing to relocate to a Checkr hub location

Fulltime

Senior Technical Product Manager

As a Senior Technical Product Manager you will be a key member of the team respo...

Location

United States , Bethesda

Salary:

Not provided

Aledade, Inc.

Expiration Date

Until further notice

Requirements

8+ years of product management experience in technology, technology-enabled services industry, or a SaaS product
Proven track record working as a product manager in customer service, contact center, and or ITSM space, including experience with Ticketing System, Knowledge Base, Explorer, Copilot, and Voice
Experience with SaaS ticketing systems especially, Zendesk, Salesforce, and/or ServiceNow
Experience with integrations between enterprise applications such as Zendesk and Salesforce, especially integrations utilizing middleware such as Mulesoft
Deep understanding of Zendesk and Salesforce platform features, capabilities, and limitations
Demonstrated innovation in designing SaaS product enhancements or features that significantly improve user experience and business outcomes
Experience using data and primary research to inform solution design and build internal business understanding
Experience with and understanding of the software development lifecycle and software development methodologies
Preferably experience with SAFe Agile / Scrum teams
Excellent organizational and communication skills with an emphasis on problem-solving and building subject matter expertise

Job Responsibility

Partner with business owners to cultivate a shared vision for Aledade’s Zendesk ecosystem, develop alignment on constraints, priorities and ideal end state, and be able to articulate and advocate for this perspective
Ongoing optimization of live user workflows and capabilities including monitoring of key metrics & user feedback
Work with internal teams and end users to develop a deep understanding of requirements, perform thoughtful solution design, use data to test hypotheses, and support teams throughout execution
Write detailed user stories for new features, capturing detailed descriptions of business rationale, requirements, and success criteria that are defined by measurable outcomes
Develop short- and long-term roadmaps that deliver maximum value with minimum risk and assume ongoing iteration

What we offer

Flexible work schedules and the ability to work remotely are available for many roles
Health, dental and vision insurance paid up to 80% for employees, dependents and domestic partners
Robust time-off plan (21 days of PTO in your first year)
Two paid volunteer days and 11 paid holidays
12 weeks paid parental leave for all new parents
Six weeks paid sabbatical after six years of service
Educational Assistant Program and Clinical Employee Reimbursement Program
401(k) with up to 4% match
Stock options

Fulltime

Senior Manager, Product Management - Enterprise Product & Experience

Capital One

Location:
United States , McLean ▼
Richmond
New York

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
January 12, 2026

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Senior Manager, Product Management - Enterprise Product & Experience

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Location:United States , McLean ▼RichmondNew York

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January 12, 2026