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Capital One Logo Capital One · IT - Software Development

Senior Manager, Product Management (Digital Experience)

United States, Richmond Employment contract 182500.00 - 249900.00 USD / Year · Job Posted June 04, 2026
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Job Description

Senior Manager, Product Management (Digital Experience) - Capital One Software (Remote). Ever since our first credit card customer in 1994, Capital One has recognized that technology and data can enable even large companies to be innovative and personalized. As one of the first large enterprises to go all-in on the public cloud, Capital One needed to build cloud and data management tools that didn’t exist in the marketplace to enable us to operate at scale in the cloud. Through this journey, we've developed a suite of internal solutions uniquely designed to meet the challenges of a digital-first, cloud-first business at scale. We also recognize that many other businesses are facing similar data management needs as they accelerate their cloud and data journeys, and are exploring how best to bring some of the tools to market as enterprise B2B software solutions. And in 2022, we publicly announced Capital One Software and brought our first B2B software solution, Slingshot, to market, followed by Databolt in 2025.

Job Responsibility

  • Drive Digital Vision & Roadmap: Own the strategic vision and product roadmap for the enterprise website
  • Architect End-to-End Journeys: Map and build cohesive, frictionless digital customer experiences
  • Lead Cross-Functional Execution: Act as the connective tissue across the Go-To-Market engine
  • Champion Usability & Design: Guide the UX/UI strategy to ensure the digital experience meets expectations
  • Navigate a Highly Regulated Environment: Leverage your technical acumen to innovate safely
  • Cultivate Brand Advocates: Focus relentlessly on user value

Requirements

  • Bachelor’s, Master’s, or PhD in quantitative field (such as Engineering, CS, Economics) or MBA with quantitative focus
  • At least 7 years of experience working in Product Management focused on digital products
  • At least 5 years of experience in the management or mentorship of product managers or product teams
  • At least 5 years of experience driving measurable results related to digital platforms, such as lead generation, conversion rates, and customer adoption

Nice to have

  • Experience leading enterprise SaaS or B2B website products at scale
  • Expert-level knowledge of the entire B2B Customer Lifecycle, including strategies for acquisition, retention, and advocacy
  • Deep understanding of CMS and martech platforms (e.g., Adobe, Contentful, Optimizely, Marketo)
  • Experience with SalesTech stacks (e.g., Salesforce)
  • Familiarity with web performance, security, SEO, AI, and content governance best practices
  • Strong grasp of demand generation funnels, lead scoring, and user behavior analytics
  • Certification in an Agile framework (e.g. Scrum Product Owner)

What we offer

  • Performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI)
  • Health, financial and other benefits
Capital One - All Job Offers

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