Senior Manager, Product Management (Commerce) Job at Optimizely (Minneapolis)

Job Description

We are seeking someone who is humble, collaborative, and highly team-oriented. This role will be a player-coach responsible for driving strategy/execution and directly managing 3+ product managers in our Commerce org. This org includes our Configured Commerce Platform and Commerce Connect offerings which, together, enable B2B Manufacturers and Distributors as well as B2C brands to manage and customize their e-commerce experiences. You will be responsible for fostering a high-performance culture, integrating AI-first solutioning, and bridging the gap between high-level vision and tactical execution.

Job Responsibility

Team Development: Directly manage, mentor, and coach PMs of all levels, implementing development plans and clear OKRs while fostering a culture of inclusion, empathy, and candid feedback
Operational Excellence: Set the bar for product quality and process including AI-first mentality for PM efficiencies, lead the team through change, manage budgets/resources, and navigate difficult trade-offs or conflict with professionalism
Strategy Translation: Convert broad company goals into actionable priorities and quantifiable Objectives and Key Results (OKRs) for the product organization
AI-First Mentality: Identify and execute opportunities for AI to solve customer pain points and improve internal PM efficiencies
Commerce Expertise: Leverage a deep understanding of the e-commerce landscape and marketer challenges to establish industry partnerships and stay ahead of trends
Data-Driven Insights: Distill complex data into actionable insights
implement and monitor dashboards to ensure the team pivots based on user feedback and metrics
Vision & Evangelism: Act as a visible spokesperson for the product, articulating strategy to executive leadership and external stakeholders through demos and speaking engagements with emphasis on how it drives customer value
Collaborative Partnership: Work seamlessly across Sales, Marketing, Customer Success, Pricing, GTM Operations, Support, Engineering, Design, Legal, and Finance to ensure timely, high-quality product delivery
Complex Problem Solving: Tackle strategic and operational challenges with a nimble, scrappy approach, maintaining high attention to detail while juggling a multi-product suite with fixed resources

Requirements

5–8 years in SaaS Product Management/Strategy, with 3+ years of experience managing PM teams
proven leadership in a high-growth SaaS environment, ideally within the Commerce or MarTech industry
exceptional communication skills, strategic thinking, and a passion for using data and AI to drive customer value
has had exposure to the Commerce industry with an understanding of the challenges faced by a marketer in e-commerce
Bachelor's Degree or equivalent experience

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Senior Manager, Product Management (Commerce)

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