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Senior Manager, Product Management, Associate Experience Product

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Capital One

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Location:
United States , McLean ▼

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Category:
IT - Software Development

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Contract Type:
Not provided

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Salary:

182500.00 - 249900.00 USD / Year
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Job Description:

As a Senior Manager Product on the Associate Experience team, you will be part of a core team defining and delivering on the product strategy that creates the best possible experience for 70K+ Capital One employees everyday. You will lead a strategy to weave together best-in-class hardware, software and ML/AI products to empower our customers, the Capital One workforce with next-generation technologies and products. This role represents the needs of the customer to inform our product roadmap, ensuring we are building and delivering measurable improvement for our customers and achieving target business outcomes. You will be responsible for strategy and feature definition and development in partnership with our technology teams.

Job Responsibility:

  • Define user requirements, strategy and prioritization
  • Develop and communicate the product vision and strategy for key components and features
  • Responsible for direct ownership of products including customer and product definition, design, monitoring, governance and alignment of key stakeholders
  • Understand the needs of business stakeholders, data scientists, engineers and Capital One customers
  • Prioritize the product backlog to maximize business and customer outcomes
  • Incorporate design thinking and analytics to inform product design
  • Enable collaboration and ensure communication between teams
  • Maintain a healthy backlog of work and play a critical role in many agile ceremonies
  • Support the team with escalation and resolution of impediments
  • Collect and analyze data to make data driven decisions on product strategy and design
  • Make hard trade-offs to achieve goals
  • Assisting in the strategy and product roadmap for the experience of multiple products
  • Communicating roadmap and business impact with tech teams and lines of business
  • Working with tech team and Agile partners to define stories, build, and execute against product roadmap
  • Building connections across lines of business and understand their various goals
  • Continuously optimizing and improving our app metrics strategy with lines of businesses to better serve their needs
  • Working with our Design and User Research partners to inform app and web component development strategy and user experience for the products
  • Driving and measuring value of the product suite solutions
  • Mentoring team members on all aspects of the product mindset lifecycle and process

Requirements:

  • Bachelor’s Degree or military experience
  • At least 5 years of experience working in Product Management
  • Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date: A Bachelor's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field)
  • A Master's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field) or an MBA with a quantitative concentration

Nice to have:

  • MBA or Master’s degree
  • At least 5 years of experience in Agile product management
What we offer:
  • performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI)
  • comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being

Additional Information:

Job Posted:
January 08, 2026

Employment Type:
Fulltime
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