Senior Manager, Product Management- Encore Job at Capital One (McLean)

Event Senior Sales Manager, Venues

The Sr. Sales Manager, Venues leads the sales process for assigned groups and di...

Location

United States , Chicago

Salary:

48776.00 - 63409.00 USD / Year

Encore Global

Expiration Date

Until further notice

Requirements

BS/BA or 3+ years of Encore or equivalent experience required
Minimum 2+ years of sales experience required
Prior sales experience in audiovisual, technology or hospitality experience preferred
Knowledge of sales process required
Ability to read and decipher financial reports and records
Technical aptitude, computer proficiency and CRM knowledge required
Superior communication and presentation skills

Job Responsibility

Lead the sales process for assigned groups and direct staff to effectively guide customers through their event experiences
Identify solutions that meet customer goals and objectives
Utilize all available tools to ensure maximum event and revenue capture from assigned customer base
Cultivate and maintain relationships with key hotel personnel
Serve as a resource for large, high-end event production in venue location/region and support team as needed with guidance and training
Lead and support Company initiatives, business strategies and Core Values
Supervise the Sales Manager

What we offer

Comprehensive insurance options
Generous PTO
Company-matching 401(k)

Fulltime

Event Senior Sales Manager, Hotel Venues

The Sr. Sales Manager, Venues leads the sales process for assigned groups and di...

Location

United States , Fort Lauderdale

Salary:

48776.00 - 63409.00 USD / Year

Encore Global

Expiration Date

Until further notice

Requirements

BS/BA or 3+ years of Encore or equivalent experience required
Minimum 2+ years of sales experience required
Prior sales experience in audiovisual, technology or hospitality experience preferred
Knowledge of sales process required
Ability to read and decipher financial reports and records
Technical aptitude, computer proficiency and CRM knowledge required
Prefer CAD and Oracle knowledge
Superior communication and presentation skills

Job Responsibility

Lead the sales process for assigned groups and direct staff to effectively guide customers through their event experiences
Identify solutions that meet customer goals and objectives
Utilize all available tools to ensure maximum event and revenue capture from assigned customer base
Cultivate and maintain relationships with key hotel personnel
Serve as a resource for large, high-end event production in venue location/region and support team as needed with guidance and training
Lead and support Company initiatives, business strategies and Core Values
Supervise the Sales Manager

What we offer

Comprehensive insurance options
Generous PTO
Company-matching 401(k)

Fulltime

Event Senior Sales Manager, Venues

The Sr. Sales Manager, Venues leads the sales process for assigned groups and di...

Location

United States , Nashville

Salary:

44342.00 - 57644.00 USD / Year

Encore Global

Expiration Date

Until further notice

Requirements

BS/BA or 3+ years of Encore or equivalent experience required
Minimum 2+ years of sales experience required
Prior sales experience in audiovisual, technology or hospitality experience preferred
Knowledge of sales process required
Ability to read and decipher financial reports and records
Technical aptitude, computer proficiency and CRM knowledge required
Superior communication and presentation skills

Job Responsibility

Lead the sales process for assigned groups and direct staff to effectively guide customers through their event experiences
Identify solutions that meet customer goals and objectives
Utilize all available tools to ensure maximum event and revenue capture from assigned customer base
Cultivate and maintain relationships with key hotel personnel
Serve as a resource for large, high-end event production in venue location/region
Support team as needed with guidance and training
Lead and support Company initiatives, business strategies and Core Values
Supervise the Sales Manager
Drive Results by soliciting and securing business through a proactive, consultative sales approach
Maximize revenue opportunity for assigned customers by creating effective strategies for per-event revenue growth

What we offer

Comprehensive insurance options
Generous PTO
Company-matching 401(k)

Fulltime

Manager, Revenue Management

The Manager, Revenue Management will optimize Encore revenues through the develo...

Location

United States , Schiller Park

Salary:

102371.00 - 133083.00 USD / Year

Encore Global

Expiration Date

Until further notice

Requirements

BA/BS degree or equivalent with specialization in finance, business, engineering, or related field of study
7+ years of experience in revenue management or relevant business function
Excellent verbal and written communications skills at all levels within the organization, including senior leadership
Ability to work cross-functionally to influence decision makers across the organization
Self-starter with an analytical mindset and structured problem-solving approach with an ability to drive key initiatives to successful outcomes
Comfort working in ambiguity with a bent towards fast execution and iteration
Experience researching and manipulating complex and large data sets, identify trends, provide comments and recommendations
Proficiency with MS Excel required including the use of pivot tables, building models
Limited travel required

Job Responsibility

Lead pricing strategy formulation and take necessary pricing actions to enhance profitability
Manage the annual pricing process through collaborate effectively with product management, sales, and operations leaders
Perform monthly financial evaluation accessing price actions effectiveness, find opportunities, solve problems
Develops, evaluates, and implements complex pricing strategies and models based upon current business and competitive market dynamics
Manage pricing procedure, enhance processes, onboard/train team members on all pricing activities
Provide training and support to Encore’s sales and operations team members on revenue management best practices
Lead the development and implementation of strategic initiatives that address pricing behaviors across the organization
Successfully project plan and execute key revenue management projects in partnership with all necessary stakeholders
Provide a high level of influence and change management leadership in implementing revenue management practices
Work with the IT organization to roadmap and implement system enhancements needed to roll out the initiatives in the field

What we offer

Comprehensive insurance options
Generous PTO
Company-matching 401(k)

Fulltime

New

Area Internet Services Manager

Reporting to the Regional Internet Services Manager with additional oversight by...

Location

United States , Orlando

Salary:

67440.00 - 87670.00 USD / Year

Encore Global

Expiration Date

Until further notice

Requirements

Bachelor of Science or equivalent in Computer Science or commensurate experience
5+ years of experience in the hospitality industry in a technical role
3+ years of field experience in internet services support
1+ years of leadership or management experience
Ability to understand technical concepts and solutions and be able to communicate them so they are understood to a non-technical buyer
Familiarity with Internet services, bandwidth, IP wired and wireless networks, principles of computer hardware and software, webcasting
Preferred Certifications: CompTIA, Cisco CCENT/CCNA/CCDA/CCNP/Wireless specialties and/or other equivalent network and wireless vendors
Preferred Cisco IOS and hardware experience
Preferred experience with HP/Aruba, Ruckus, Meraki and other wireless solutions
Preferred experience with Cisco TACACS, DNA/Prime/WCS, Solar winds products and/or other network monitoring tools

Job Responsibility

Provide support for the technical sales of Internet Services and related products
Conduct proactive pre-sales discovery, determine client need, negotiate, and accurately quote and price the appropriate solution
Participate in onsite meetings with the hotel and client prior to and during the event
Understand the moves, and changes to the event specification that could have an impact on the services and react by effectively communicating appropriate adjustments to the team
Coach the sales team to sell Internet more effectively
Ensure the readiness of the network infrastructure installation and temporary network equipment
Establish and maintain positive working relationships with Internet Service Provider, Network Service Provider and Hotel IT team
Own the implementation of network configurations and customizations
Assist Senior NOC Engineers with aiding end users utilizing meeting and guest room networks
Act as level two support for level one field employees and guest room support teams

What we offer

comprehensive insurance options
generous PTO
company-matching 401(k)

Fulltime

Head of Video - Technical Manager

The Technical Manager (Head of Video) will have a very strong technical backgrou...

Location

United Kingdom , Uxbridge

Salary:

50000.00 - 60000.00 GBP / Year

Encore Global

Expiration Date

Until further notice

Requirements

BA/BS Degreed or equivalent experience
5+ years of live large venue audio visual
5+ years of knowledge of Audio Visual and expert level technical skill set in a discipline
2+ years crew lead experience (not necessarily direct reports)
Strong customer service skills
Excellent organisation skills
Advanced problem solving skills
Strong written and oral communications skills
Ability to travel up to 75%

Job Responsibility

Partner with the Senior Project Managers, Project Managers and end client to design, pre-plan and manage all aspects of their expertise or discipline
Complete necessary technical drawings, production plans, labour needs, budgets, equipment selection, and interfaces with the warehouse leads, and sub rentals
Assist and support the other departments as necessary by making recommendations on technology, processes, and methodologies
Delivers World Class Service – ensuring their discipline meets or exceeds the client’s needs by managing the production plan, budget, and Encore production/safety standards
Set and properly test technical components
Operate designated equipment for the event, as needed
Provides leadership to their assigned crew, including internal and external team members
At all times, abide with all health and safety requirements to company and international standards
Responsible for post-show management to include: final labour, time sheets, expenses, sub rentals, and any equipment maintenance needs
Complete reporting information and feedback from team to the Senior Project Managers and Project Managers for the post show jot form to document for client’s future events

What we offer

Private Healthcare after 12 months of continuous service
Employee supported volunteering
Enhanced family leave provision
Perkbox and Employee assistance Programme
Company sick pay
Employee recognition scheme
Generous employee referral scheme
Mentoring support and training initiatives
Access to state-of-the-art technology
Global presence and opportunities worldwide

Fulltime

Production Technical Specialists (Video) Orlando Market

The Technical Specialist is responsible for the technical set up and operation o...

Location

United States , Orlando

Salary:

22.91 - 29.77 USD / Hour

Encore Global

Expiration Date

Until further notice

Requirements

Bachelor’s Degree is preferred
3+ years of event technology experience with specialty in Audio, Lighting, Projection, or Video is required
3-4 years of customer service or hospitality experience is preferred
External applicants must meet/validate and achieve/complete all training and certifications required for this position, within 60 days of start date
Internal applicants must meet/complete all training and certification requirements as determined by Encore’s Global Learning Training Program in their current position, and for the position they are applying to
Ability to interact professionally and effectively with a diverse work force, customer base and senior level management
Strong customer, client and coworker interface experience and abilities
A valid driver’s license is required for team members in positions that may operate Company vehicles
Must be able to lift 50 lbs

Job Responsibility

Ensures a flawlessly executed event through accurate and timely setup, operation, and breakdown of advanced audiovisual equipment
Troubleshoots technical issues and resolve problems quickly as they arise
Complies with all Company security and safety measures
Ensures equipment is secure from theft and/or damage when in use
Provides excellent service and strives to exceed the expectations and needs of internal and external customers
Maintains a positive relationship with all clients through effective communication
Collaborates with internal team on event solutions pre-event and during event to ensure the best possible customer satisfaction
Understands and fosters the hotel/client relationship
Creates an atmosphere that fosters the development of technical and leadership skills in other employees
Provides mentorship and coaching to technical, sales and operations team members to develop technical skills as needed

What we offer

Paid Time Off
Vacation Days
Paid Holidays
Floating Holidays
Sick/Personal Days
Premium Recognition Program (CenterStage)
Performance Incentive Plans (GEI Bonus)
Employee Referral Program
Annual Merit
Classroom/On the Job Training

Fulltime

Production Technical Specialists (Audio) Orlando Market

The Technical Specialist is responsible for the technical set up and operation o...

Location

United States , Orlando

Salary:

22.91 - 29.77 USD / Hour

Encore Global

Expiration Date

Until further notice

Requirements

Bachelor's Degree is preferred
3+ years of event technology experience with specialty in Audio, Lighting, Projection, or Video is required
3-4 years of customer service or hospitality experience is preferred
External applicants must meet/validate and achieve/complete all training and certifications required for this position, within 60 days of start date
Internal applicants must meet/complete all training and certification requirements as determined by Encore’s Global Learning Training Program in their current position, and for the position they are applying to
Ability to interact professionally and effectively with a diverse work force, customer base and senior level management
Strong customer, client and coworker interface experience and abilities
A valid driver’s license is required for team members in positions that may operate Company vehicles
Must be able to lift 50 lbs

Job Responsibility

Ensures a flawlessly executed event through accurate and timely setup, operation, and breakdown of advanced audiovisual equipment
Troubleshoots technical issues and resolve problems quickly as they arise
Complies with all Company security and safety measures
Ensures equipment is secure from theft and/or damage when in use
Provides excellent service and strives to exceed the expectations and needs of internal and external customers
Maintains a positive relationship with all clients through effective communication
Collaborates with internal team on event solutions pre-event and during event to ensure the best possible customer satisfaction
Understands and fosters the hotel/client relationship
Creates an atmosphere that fosters the development of technical and leadership skills in other employees
Provides mentorship and coaching to technical, sales and operations team members to develop technical skills as needed

What we offer

Paid Time Off
Vacation Days
Paid Holidays
Floating Holidays
Sick/Personal Days
Premium Recognition Program (CenterStage)
Performance Incentive Plans (GEI Bonus)
Employee Referral Program
Annual Merit
Classroom/On the Job Training

Fulltime

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Senior Manager, Product Management- Encore

Job Responsibility

Requirements

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