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Capital One Logo Capital One · IT - Software Development

Senior Manager, Product Design

United States, New York 182500.00 - 249900.00 USD / Year · Job Posted February 14, 2026
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Job Description

We’re currently seeking a Senior Manager, Product Design to join our Bank Servicing team, which is part of the Experience Design organization. The Experience Design team at Capital One is at the forefront of enriching our customers’ digital and physical experiences and we are passionate about creating memorable, meaningful product experiences that build the Capital One brand with humanity and drive business advantage and innovation.

Job Responsibility

  • Combine craft expertise and people leadership skills with an understanding of our customers and the business to co-create innovative solutions to complex problems, drive product strategy and create a thriving team culture of high performing designers
  • Demonstrate established expertise in product design, leveraging a variety of skills across interaction, visual and service design
  • Reinforce a positive and inclusive team environment, set goals aligned to broader portfolio strategy, manage stakeholders, remove barriers and train and develop designers
  • Shape product direction and outcomes by leveraging deep design expertise, user insights, and an understanding of the business
  • Advocate for human-centered methodologies that align customer needs and business goals
  • Demonstrate strong knowledge of products, processes, customers, competitors and broader market trends
  • Own the problem-solving approach (issue, impact, resolution) and apply good judgment when exploring alternatives and balancing competing interests or priorities
  • Engage partner expertise and perspectives from across the organization to support workstream projects and identify the people needed to move the work forward
  • Present work across levels and job functions, modeling a strategic human-centered approach

Requirements

  • At least 6 years of experience in a Product Design role
  • At least 6 years of experience in design and prototyping tools such as Figma
  • At least 2 years of experience in a people leadership role

Nice to have

  • At least 8 years of experience in a Product Design role
  • At least 8 years of experience in design and prototyping tools such as Figma
  • Experience working with and contributing to an established design system
  • Experience collaborating with product, tech and business leaders
  • Experience leading design projects or teams
  • Experience working in heavily regulated, data heavy problem spaces

What we offer

  • Performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI)
  • Comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being
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