Senior Manager, Product Design (IC) Job at Capital One (Plano)

Senior Product Manager, Customer Success Solutions – CRM Platforms

At General Motors, our product teams are redefining mobility. Through a human-ce...

Location

United States , Austin, Texas; Mountain View, California; Warren, Michigan

Salary:

106600.00 - 192700.00 USD / Year

General Motors

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Business, Computer Science, Information Systems, or related field (or equivalent practical experience)
7+ years of Product Management experience in large‑scale enterprise software, CRM, or digital platform environments or similar experience in a start-up enterprise
3+ years of hands‑on experience with Salesforce Service Cloud or equivalent (e.g., configuration, case/queue management, omni‑channel)
Strong understanding of contact center solutions (telephony/CTI integration, case management, advisor workflows, knowledge integrations, and digital self‑help journeys)
Demonstrated experience with Agile product delivery and tooling (e.g., Jira/Jira Align/ADO), including roadmap definition, backlog management, and cross‑team execution
Proven ability to use data and analytics to drive prioritization, measure impact, and communicate trade‑offs
Exceptional communication, stakeholder management, and problem‑solving skills, consistent with Level 7 IC expectations (independent execution, broad cross‑functional impact, and support/mentorship of others)

Job Responsibility

Define and evolve the CRM platform vision and strategy using customer insights, operational data, and business priorities
Align CRM platform direction with Global CX strategy, CXP roadmaps, and enterprise digital transformation goals
Anticipate cross‑product dependencies
influence adjacent roadmaps so contact center and self‑help experiences are coherent, scalable, and reusable
Serve as the subject matter expert for the Contact Center Advisor CRM platform (Salesforce Service Cloud and connected systems) for business, CXP, and engineering partners
Partner with Solution Architecture, Engineering, Program Management, and Quality Engineering to ensure the platform is scalable, consistent, and resilient, and that investments balance speed, stability, and technical debt
Define and monitor platform health and performance KPIs / SLIs / SLOs (adoption, throughput, SLAs, latency, error rates) and use them to drive continuous improvement and funding decisions
Engage with Salesforce and peer enterprise teams to assess roadmap items, best practices, and platform patterns that can be leveraged at GM scale
Own intake, prioritization, and backlog for CRM platform features, balancing enterprise transformation goals, regulatory needs, and regional operational requirements
Lead roadmap and release planning with PMO and Engineering, making clear trade‑off and sequencing decisions across brands, regions, and use cases

What we offer

medical
dental
vision
Health Savings Account
Flexible Spending Accounts
retirement savings plan
sickness and accident benefits
life insurance
paid vacation & holidays
tuition assistance programs

Fulltime

Senior Product Manager - Enterprise

MaintainX is seeking a Senior Product Manager to join our Core pillar, a pillar ...

Location

Canada; United States

Salary:

Not provided

MaintainX

Expiration Date

Until further notice

Requirements

4 to 6+ years in product management with experience building end-to-end experiences, especially in products that prioritize modern UX in conjunction with Enterprise-grade features
Experience working with sales as they move upmarket from SMB to Enterprise
Well-versed in product-led sales, and how to use product experiences to drive new customers and overall customer satisfaction throughout the growth funnel
Thrives in start-ups with the ability to balance scrappy execution for fast results alongside the creation of frameworks and processes to scale out the team
Can inspire and rally a team around a clear vision, strategy and roadmap to meet specific KPI’s
Ability to build relationships and effectively collaborate with all levels of the organization from executives to IC’s
Strong pattern recognition, with the ability to apply existing solutions to MaintainX specific problems, without reinventing the wheel

Job Responsibility

Leverage data, user research and competitive/market analysis to help shape the strategy for the Enterprise Product pillar and become an expert in your domain
Execute on a mixture of large innovations and smaller quality-of-live improvements to supercharge our product and our sales team’s ability to close Fortune 5000 companies
Work closely with the sales team to directly help close large deals, while staying aligned to our product vision
Inspire and motivate a team of designers and engineers to achieve ambitious outcomes
Define success metrics to measure and evaluate the impact of product efforts

What we offer

Competitive salary and meaningful equity opportunities
Healthcare, dental, and vision coverage
401(k) / RRSP enrolment program
Take what you need PTO
A Work Culture where: You’ll work alongside folks across the globe that reflect the MaintainX values, Smart Humble Optimist
We believe in meritocracy, where ideas and effort are publicly celebrated

Senior Product Manager

The Sr Product Manager is a visionary, strategist, analyst, customer evangelist,...

Location

United States , Overland Park, Kansas

Salary:

121600.00 - 219400.00 USD / Year

T-Mobile

Expiration Date

Until further notice

Requirements

Bachelor's Degree
7+ years of relevant Product Management experience in an agile software product development environment
Advanced level understanding of customer experience
Experience in Finance and Accounting systems and capabilities
Product Lifecycle Management Experience in delivering large and complex business/technology initiatives
Communication Proven ability to effectively and efficiently communicate with Leadership, while employing a high degree of collaboration and influence
Agile Proven success in directing matrixed resources and delivering software, with Agile Scrum methodologies and other commonly used tools, across multiple teams
SCRUM Proven success in directing matrixed resources and delivering software, with Agile Scrum methodologies and other commonly used tools, across multiple teams
Agile Project Management Experience with Agile backlog/project management tools
Technical Writing Strong requirements elicitation, and proven writing skills including the ability to write concisely and clearly for different audiences

Job Responsibility

Owns product end to end for complex and cross-platform solutions for Finance and Accounting capabilities and features
Identifies target customer(s) for existing or future products, and designs and drives end user product research
Partners with business, internal/external stakeholders and Leadership to understand current customer experiences, identifies areas of opportunity
Conducts analysis of quantitative and qualitative data to identify product innovation opportunities or root cause of issues, and assess opportunity size and impact
Conducts cost-benefit / ROI / NPV analysis, competitive product analysis, to support decision making
Anticipates industry trends, direction, innovation, analyses potential impacts or opportunities to customer / product, and incorporates analyses into product process
Communicates, influences, and sells ideas at VP level and below
Influences product feature set and positioning strategies to improve customer experience, and drive or support growth
Works with external third parties to assess partnerships and licensing opportunities
Leverages customer insights for product vision, strategy, roadmap, priorities

What we offer

Competitive base salary and compensation package
Annual stock grant
Employee stock purchase plan
401(k)
Access to free, year-round money coaches
Medical, dental and vision insurance
Flexible spending account
Paid time off and up to 12 paid holidays
Paid parental and family leave
Family building benefits

Fulltime

Senior Product Marketing Manager

We are seeking a senior marketing manager to lead product management and marketi...

Location

United States , San Jose

Salary:

177000.00 - 265500.00 USD / Year

ASML

Expiration Date

Until further notice

Requirements

B.S./M.S. and above in electrical engineering, computer science, physics, chemical engineering, materials engineering, IC manufacturing, or process technology related fields
8+ years of experience in the semiconductor industry
5+ years of experience in product marketing and product management with working knowledge in lithography, metrology and process control
Experience managing product management/marketing teams
Critical problem solver with demonstrated experience in leading organizations while influencing cross-functional teams to drive product development, penetration, and adoption
Demonstrated leadership in influencing and managing change
Demonstrated successes in product development and marketing strategies in the semiconductor capital equipment industry
Prior experience with semiconductor capital equipment including working knowledge of semiconductor processes, process control and incorporate design into process control is a must
Demonstrated experience in bringing products to market successfully
Strong motivation to win with a can-do attitude

Job Responsibility

Develop a comprehensive understanding of key customer requirements in semiconductor markets: understand challenges the customer faces, the technical requirements for our products, and the value represented by our solution
Understand our position relative to the competition through competitive SWOT analysis and use this understanding to develop marketing and product introduction strategies
Define product roadmaps that clearly establishes HMI’s competitive advantage
Develop marketing plans and product roadmaps to drive product definition, design and development, customer engagements, and market penetration
Knowledge of computing architectures, design layout analysis and machine learning applications
Evaluate the financial aspects of product developments incl. budgets, expenditures, and projected R&D cost, ROI and profit-and-loss projections
Estimates the financial value of the products and presents alternatives thereby evaluating customer value
Develop use cases, marketing materials, sales collateral, market communication plans including press releases, launch materials and customer presentations
Customer visits and meetings with up to roughly 25% travel

What we offer

medical insurance
dental insurance
vision insurance
basic life insurance
participation in Company’s 401k plan
eight (8) hours of vacation leave every month
(13) paid holidays throughout the calendar year

Fulltime

Senior Engineering Manager, Application and Product Security

Join us in building the future of finance. Our mission is to democratize finance...

Location

United States , Menlo Park

Salary:

247000.00 - 290000.00 USD / Year

Robinhood

Expiration Date

Until further notice

Requirements

Experience leading security, platform, or infrastructure teams at scale, with clear ownership of strategy, execution, and outcomes
Deep expertise in application and product security, with a strong understanding of modern software development and platform architectures
Proven ability to operate as a technical leader and influencer, not only a people manager
Track record of partnering with senior engineering and business stakeholders to drive security outcomes through collaboration rather than gatekeeping
Ability to navigate ambiguity, set direction, and make sound risk-based decisions that scale with the organization

Job Responsibility

Set the multi-quarter technical and organizational strategy for product and application security, aligned with company priorities and risk posture
Lead, develop, and retain a team of security and software engineers, including coaching senior ICs and building future leaders
Own the design, delivery, and long-term evolution of AI platform security, governance frameworks, and security visibility
Establish and scale product security review practices that shift security engagement earlier in the product lifecycle and are adopted broadly across engineering
Act as a senior security partner to engineering, product, and business leadership, influencing architectural decisions and balancing security risk with business outcomes

What we offer

Performance-driven compensation with multipliers for outsized impact, bonus programs, equity ownership, and 401(k) matching
100% paid health insurance for employees with 90% coverage for dependents
Lifestyle wallet — a highly flexible benefits spending account for wellness, learning, and more
Employer-paid life & disability insurance, fertility benefits, and mental health benefits
Time off to recharge including company holidays, paid time off, sick time, parental leave, and more
Exceptional office experience with catered meals, events, and comfortable workspaces

Fulltime

Senior Engineering Manager, Application and Product Security

Join us in building the future of finance. Our mission is to democratize finance...

Location

United States , Menlo Park

Salary:

247000.00 - 290000.00 USD / Year

Robinhood

Expiration Date

Until further notice

Requirements

Experience leading security, platform, or infrastructure teams at scale, with clear ownership of strategy, execution, and outcomes
Deep expertise in application and product security, with a strong understanding of modern software development and platform architectures
Proven ability to operate as a technical leader and influencer, not only a people manager
Track record of partnering with senior engineering and business stakeholders to drive security outcomes through collaboration rather than gatekeeping
Ability to navigate ambiguity, set direction, and make sound risk-based decisions that scale with the organization

Job Responsibility

Set the multi-quarter technical and organizational strategy for product and application security, aligned with company priorities and risk posture
Lead, develop, and retain a team of security and software engineers, including coaching senior ICs and building future leaders
Own the design, delivery, and long-term evolution of AI platform security, governance frameworks, and security visibility
Establish and scale product security review practices that shift security engagement earlier in the product lifecycle and are adopted broadly across engineering
Act as a senior security partner to engineering, product, and business leadership, influencing architectural decisions and balancing security risk with business outcomes

What we offer

Performance-driven compensation with multipliers for outsized impact, bonus programs, equity ownership, and 401(k) matching
100% paid health insurance for employees with 90% coverage for dependents
Lifestyle wallet — a highly flexible benefits spending account for wellness, learning, and more
Employer-paid life & disability insurance, fertility benefits, and mental health benefits
Time off to recharge including company holidays, paid time off, sick time, parental leave, and more
Exceptional office experience with catered meals, events, and comfortable workspaces

Fulltime

Strategy & Operations Senior Manager - Mobility Membership & Loyalty

Japan is one of Uber's most dynamic and fastest-growing membership markets — hom...

Location

Japan , Tokyo

Salary:

Not provided

Uber

Expiration Date

Until further notice

Requirements

Extensive experience in operations, strategy, growth, or product management — ideally in a consumer tech, subscription, or e-commerce context
Strong analytical skills — you're comfortable working in SQL, Looker, or Tableau to pull your own data, build models, and tell a compelling story
Proven track record of owning programs end-to-end with measurable business outcomes
Excellent communicator — able to translate complex analysis into clear recommendations for both local teams and global executives
Business-level English — essential for global collaboration and reporting
Japanese language proficiency — business-level Japanese highly preferred given scope for external partner engagement
Experience with membership, subscription, loyalty, or CRM programs at a consumer-facing company is a plus
Familiarity with Japan's consumer landscape — including local payment behaviours, transport habits, and digital loyalty ecosystems (e.g. point programs, IC card integrations) is a plus
Experience with experimentation design (A/B testing) and incrementality measurement is a plus
Prior experience working in a global company navigating local/global matrix dynamics is a plus

Job Responsibility

Define and own the Japan Mobility membership growth roadmap — from subscriber acquisition and conversion to retention and win-back
Develop and execute quarterly and annual plans for Uber One penetration within Japan Mobility, aligned to global membership OKRs
Identify and size opportunities in the Japan market, including local partnerships (e.g. Rakuten, transit operators, corporate accounts) that can drive incremental member acquisition and value
Design and run membership campaigns, loyalty promotions, and bonanza programs (e.g. member bonanzas, referral-to-try initiatives) tailored to Japan rider behavior
Partner with the global Membership Product team to localise features, benefits, and onboarding flows for the Japan market
Manage experiment pipelines — design, analyse, and iterate on A/B tests to continuously improve member conversion, engagement, and retention
Own and track Japan Mobility membership KPIs: active members, gross bookings coverage (GB%), trips-per-user (TpU), churn rate, and CLV
Build dashboards and produce weekly/monthly performance reports for senior stakeholders in Japan and global leadership
Conduct deep-dive analyses on member behaviour, cohort performance, and promo incrementality to surface actionable insights
Serve as the primary point of contact between Japan Mobility and global Membership & Loyalty teams

Fulltime

Senior Product Designer

You'll be a core contributor on a tight design team, embedded in squads working ...

Location

Spain

Salary:

Not provided

Bark

Expiration Date

Until further notice

Requirements

A strong senior IC with a track record of delivering real product impact, not just polished portfolios
Comfortable with the full design process: framing, wireframing, prototyping, visual design, validation
High craft standards across both mobile and desktop
Confident with data. You use it to make decisions and to measure whether your work is working
Self-directed and fast. You manage your own time, hit your commitments, and raise blockers early rather than disappearing into a problem
Someone who takes feedback cleanly and moves forward, not someone who relitigates resolved decisions
Ideally experience with two-sided marketplaces or conversion-focused product work
Proficient in Figma
familiarity with AI-assisted design workflows is a genuine plus

Job Responsibility

Own design for your squad's workstream from discovery through delivery, across web and mobile
Frame problems clearly before jumping to solutions and bring structure and rationale to design decisions
Generate multiple concepts at pace, take feedback well, and iterate without backtracking
Work with product managers, engineers and researchers to identify the right problems and validate your thinking
Contribute to Bark's design system and help us build something consistent and scalable
Use data, research and qualitative feedback to ground your work in evidence, not assumption
Use AI tools as a natural part of your workflow, for research synthesis, rapid concept generation, and design quality

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Senior Manager, Product Design (IC)

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