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As the Senior Manager, Product Adoption, you will accelerate the FreeWheel product adoption while contributing to revenue growth through new products and targeted initiatives led by FreeWheel. You will be a key role in enabling customers to unlock the full potential of FreeWheel's platforms. Through a blend of expertise, innovation, and empathy, you will drive impactful customer transformation. Partnering with th Account Management and Strategic Relationships Management teams, you will deliver scalable, one-to-many enablement and structured onboarding to guide clients through every stage of their adoption journey. You will use your product expertise and customer service capabilities to help clients successfully deploy and maximise FreeWheel solutions, supporting broader revenue goals, and delivering exceptional product experiences.
Job Responsibility
Advertising platform account management covering product adoption and revenue development via specific initiatives on products (programmatic, marketplace, Hylda, data, etc.) and specific actions such as workshops, training, account team support in weekly/QBR, project management
Assist in capturing customer requirements and collaborate with internal teams to implement solutions that address common business needs
Participate in cross-functional meetings to represent the customer perspective during discussions about product enhancements
Owning all necessary internal relationships in order to deliver their mission and more specifically product briefing, GTM support, programmatic teams (DSP Account Management, Marketplace Operations, etc.)
Supporting Streaming Hub Account Managers in delivering specific initiatives customised for the clients or coming from FreeWheel including Product evolutions, new products, cross-borders initiatives (co-viewing), etc.
Requirements
More than 5 years of experience in publisher development or sales experience in the online video/advertising/internet marketing field with at least 1-2 years of experience in a client-facing project manager capacity with publishers
Proven ability and track record in developing and closing deals
Understanding of online video industry and business models (ad-supported in particular)
Familiarity with digital technology platforms
Appetite for technology based consulting
Excellent communication (both written and verbal), negotiation and presentation skills
Fluent in English (additional languages are an advantage)
Bachelor's Degree
7-10 Years relevant work experience
Nice to have
additional languages
What we offer
Medical, prescription, vision, and dental insurance for eligible employees
401(k) savings plan with dollar-for-dollar matching up to the first 6% of your pay
Paid time off including eight observed company holidays and flex time
Exclusive perks + discounts, including tuition assistance, commuter benefits and more