Senior Manager Process Improvement Lead Job at Vodafone (Pune)

Senior Manager, Operations Knowledge Systems & Process Design

This isn't traditional knowledge management. You're building the operating syste...

Location

United States , Nashville

Salary:

Not provided

Checkr

Expiration Date

Until further notice

Requirements

7+ years of experience in operations, process improvement, knowledge management, or related fields
3+ years leading teams or complex cross-functional initiatives
Demonstrated expertise in business process design, mapping, and optimization (Lean, Six Sigma, or similar methodologies)
Strong systems thinking—ability to see how knowledge, process, technology, and people interconnect
Proven ability to write clear, effective operational content that scales across audiences and channels
Data fluency: comfortable using metrics and analytics to drive decisions and measure impact
Experience building scalable solutions that work across multiple teams or functions
Excellent stakeholder management skills with ability to influence without authority
Clear, compelling communication—can translate complex systems into understandable frameworks

Job Responsibility

Design and evolve the knowledge infrastructure that powers compliance operations, customer support, and external help center content
Write and oversee the creation of content that works—clear, actionable knowledge that scales across channels and use cases
Develop and maintain structured taxonomies and leverage AI-powered approaches for organizing and surfacing unstructured content
Create systems that enable both human agents and AI systems to leverage knowledge effectively
Establish frameworks for knowledge quality, governance, and lifecycle management that scale with business growth
Map, document, and optimize cross-functional processes across compliance, support, and supply chain operations
Design processes that balance efficiency, quality, and customer experience outcomes
Build process frameworks that support continuous improvement and rapid iteration
Harness conversation analytics and AI to surface patterns, gaps, and opportunities in knowledge and process performance
Use operational data and performance metrics to identify knowledge and process gaps and translate insights into action

What we offer

Lunch four times a week
Commuter stipend
Snacks and beverages

Fulltime

Process Improvement Senior Specialist

FOUR PAWS is the global animal welfare organisation for animals under direct hum...

Location

Austria , Vienna

Salary:

54000.00 - 59000.00 EUR / Year

FOUR PAWS International

Expiration Date

Until further notice

Requirements

Implementation-oriented mindset with a focus on practical and sustainable results
Hands-on experience with automation and data tools, particularly Microsoft Power BI and Excel (advanced), and Power Automate
Proven experience in process analysis, mapping, and improvement using BPMN standards and tools such as Microsoft Visio (or similar)
High intercultural competence and ability to collaborate effectively across diverse global teams
Excellent English and strong communication skills
Passion for animal welfare and FOUR PAWS' vision and mission

Job Responsibility

Establishing and continuously improving FOUR PAWS' global Process Management Framework, ensuring consistency and scalability across regions and departments
Leading and managing multiple process improvement projects across the organisation, implementing all steps of the methodology (scope, design, documentation, measurement and evaluation)
Defining performance indicators and goals for processes and projects, aligning these with FOUR PAWS' strategic goals and objectives
Creating and maintaining BPMN process diagrams using Microsoft Visio or similar tools to ensure clarity, accuracy, and alignment across teams
Developing and deploying automated workflows using Microsoft Power Automate to streamline repetitive tasks and improve efficiency
Using advanced Microsoft Excel skills (including Power Query, pivot tables, and VBA/macros) to perform data analysis, create dashboards, and measure process performance
Building Power BI dashboards to track and visualise process performance

What we offer

Flexible working times with the option of partial remote work
A dog-friendly workplace with a dynamic and pleasant work environment
Workplace health and wellbeing initiatives
Wiener Linien annual ticket (or partial contribution to Klima Ticket) and pension fund after probationary period
PAWSdays: extra days off at the end of the year on top of your 25 days of annual leave
Birthday leave: extra day off to use around your birthday

Fulltime

Process Improvement, Knowledge, & Enterprise Risk Management Task Lead

Implement and execute a process improvement program that continuously identifies...

Location

United States , Washington, DC

Salary:

Not provided

Talent Acquisition Concepts

Expiration Date

Until further notice

Requirements

A current, active SECRET Clearance
A bachelor's degree in computer science or a related field
5+ years of total work experience in IT governance, risk management, audit, compliance, business continuity plan management, or other related information security domains
3+ years managing cross-functional teams and influencing senior-level management and stakeholders
Previous experience obtaining and maintaining compliance certifications/attestations for at least one of the following: PCI-DSS, Sarbanes-Oxley (SOX), or SOC 2 compliance
Strong understanding of PCI-DSS, NIST CSF, and COBIT frameworks
Advanced comprehension of security and risk best practices and industry standards from a business, technical, and operational perspective
Proven experience leading and developing staff members
Ability to maintain the highest level of confidentiality
Excellent organizational skills with a proven ability to manage multiple projects simultaneously

Job Responsibility

Continuously monitor SDLC related processes and provide CST insight into any areas that may require special attention
Make recommendations for process improvements and develop target-state process designs, develop implementation plans/roadmaps, and continually revise and report on process efficiencies and redundancies
Develop and deliver updated process, policy and procedures documents
Support CST’s Annual Statement of Assurance process documentation requirements
Conduct and document process evaluations against established performance metrics, recommend corrective actions, and conduct lessons-learned sessions
Support the Government in monitoring project teams for adherence to policies and procedures
Perform all other Process Improvement activities as directed by the COR/GTM
Review CST’s current Knowledge Management processes and Systems, including SharePoint, as well as review existing knowledge management documentation with the view to making improvements
Provide support for SharePoint as a Knowledge Management tool. This shall include maintenance of SharePoint sites and repository/document management activities
Recommend improvements to CST’s Knowledge Management systems and develop and maintain related Knowledge Management Policies and Procedures documents

What we offer

health, dental, and vision coverage
a retirement plan
a profit-sharing/bonus plan
Paid Time Off
holidays
sick days
a fun, creative work environment

Fulltime

Quality Management Senior Manager

We are seeking a dynamic and experienced Six Sigma Black Belt to lead and drive ...

Location

India , Chennai

Salary:

Not provided

Sopra Steria

Expiration Date

Until further notice

Requirements

Certified Six Sigma Black Belt with hands-on experience in Banking BPS
Prior exposure to UK savings bank processes is highly desirable
Strong track record of delivering cost savings and efficiency gains through CI projects
Experience in training and mentoring Green and Yellow Belt professionals
Ability to design and deploy CI frameworks at scale
Excellent communication, stakeholder management, and analytical skills
Ability to work collaboratively with cross-functional teams
Knowledge and experience in process automation and transformation
Total Experience Expected: 10-16 years

Job Responsibility

Conceive, design, and implement a comprehensive Continuous Improvement (CI) framework for a 400+ FTE process, aligned with Banking BPS delivery goals
Lead and support Six Sigma Black Belt projects with measurable impact on operational efficiency and quality
Train and mentor Green Belt and Yellow Belt candidates, fostering a culture of Lean Six Sigma excellence
Define and drive a capability development roadmap for the year, ensuring team readiness and skill enhancement
Own and deliver a firm savings target for the year through CI initiatives and process optimization
Collaborate with cross-functional teams and client stakeholders to identify improvement opportunities and ensure successful project delivery

What we offer

Work environment that is inclusive and respectful of all differences
Inclusion of people with disabilities

Fulltime

Senior Manager, Project & Vendor Management

The Senior Manager, Project Management is responsible for leading a team of proj...

Location

United States , Lisle

Salary:

100000.00 - 110000.00 USD / Year

Adtalem Global Education

Expiration Date

Until further notice

Requirements

BS/BA degree required
8+ years of full lifecycle project management experience or equivalent management experience
Six Sigma background or training
Experience in an academic enterprise
Strong leadership and interpersonal communication skills
Ability to interact with all levels within the organization and work in a fast-paced environment with many initiatives
Ability to manage a variety of business resources
Ability to work independently and make sound decisions with minimal supervision and direction
Proficient with project management practices and tools
Strong analytical and problem-solving skills to resolve issues and determine effective business and alternative solutions

Job Responsibility

Lead business growth initiatives across the institution or vertical using project management and Six Sigma process improvement tools and methodologies
Lead a team of project managers
Develop and refine processes and reports that lead to new academic programs or offerings, new IT systems, business innovation, competitive advantage, efficiencies/savings, and customer service improvements
Manage multiple business projects according to plan
measure, monitor, and report progress
Ensure projects are delivered on time and within budget
Prepare business cases, project charter documents and white papers to define and provide the rationale for programs/initiatives
Partner with IT,institution or vertical project teams involved in defining, developing, acquiring and implementing new information tools, or refinements to existing systems
Develop detailed project plans that contain key activities, timelines, and resource requirements needed to achieve project objectives while adhering to the defined project processes
Coordinate and manage all projects related to campus construction, remodeling, or real estate-related capital expenditures

What we offer

Health, dental, vision, life and disability insurance
401k Retirement Program + 6% employer match
Participation in Adtalem’s Flexible Time Off (FTO) Policy
12 Paid Holidays
Eligible to participate in an annual incentive program

Fulltime

Senior Manager, Project & Vendor Management

The Senior Manager, Project Management is responsible for leading a team of proj...

Location

United States , Columbia

Salary:

100000.00 - 110000.00 USD / Year

Adtalem Global Education

Expiration Date

Until further notice

Requirements

BS/BA degree required
Master's Degree Preferred
8+ years of full lifecycle project management experience or equivalent management experience
Six Sigma background or training
Experience in an academic enterprise
Strong leadership and interpersonal communication skills
Ability to interact with all levels within the organization and work in a fast-paced environment with many initiatives
Ability to manage a variety of business resources
Ability to work independently and make sound decisions with minimal supervision and direction
Proficient with project management practices and tools

Job Responsibility

Lead business growth initiatives across the institution or vertical using project management and Six Sigma process improvement tools and methodologies
Lead a team of project managers
Develop and refine processes and reports that lead to new academic programs or offerings, new IT systems, business innovation, competitive advantage, efficiencies/savings, and customer service improvements
Manage multiple business projects according to plan
measure, monitor, and report progress
Ensure projects are delivered on time and within budget
Prepare business cases, project charter documents and white papers to define and provide the rationale for programs/initiatives
Partner with IT,institution or vertical project teams involved in defining, developing, acquiring and implementing new information tools, or refinements to existing systems
Develop detailed project plans that contain key activities, timelines, and resource requirements needed to achieve project objectives while adhering to the defined project processes
Coordinate and manage all projects related to campus construction, remodeling, or real estate-related capital expenditures

What we offer

Health, dental, vision, life and disability insurance
401k Retirement Program + 6% employer match
Participation in Adtalem’s Flexible Time Off (FTO) Policy
12 Paid Holidays
annual incentive program

Fulltime

Senior Project Manager

The hub of the agency wheels. Master of process. Champion of problem-solving. Th...

Location

United States , Kansas City; Denver; Chicago

Salary:

Not provided

BarkleyOKRP

Expiration Date

Until further notice

Requirements

Bachelor’s degree from a four-year college or university required
Minimum of 2-3 years of related experience and/or training
or equivalent combination of education and experience required
Experience assembling and managing schedules with multiple dependencies and stakeholders simultaneously
Passion for empowering partners and clients with a seamless experience through process improvement and standardization
A professional presentation and strong personal presence are required
Must possess outstanding interpersonal skills as well an articulate, friendly, “whatever it takes” service-minded attitude, along with a strong work ethic
Cross-media experience preferred
PMP, Six-sigma, ScrumMaster certifications are desirable
Must possess positivity, high energy, and a solid confidence level

Job Responsibility

Create, manage and drive project deliverables across multiple projects, simultaneously
Work collaboratively to allocate and manage resources by project and account, including any freelancing needs
Own, maintain and report on project plans, status, and hot-lists for every project and/or account assigned
Schedule and lead weekly internal status meetings
Track key decisions and prioritization that impact project budget, cadence, scope, and/or timelines
Facilitate and contribute to new scopes, change orders, and estimations as needed
Continuously provide transparency with key stakeholders (internal and external) to mitigate risk to budget, scope and timelines
Ensure all project objectives and deliverables are clearly documented, approved, and delivered to meet clients’ needs and expectations
Support teams to define and measure project success using metrics, tools and resources
Guide the adoption and adherence of new/existing processes and standards agency wide

Fulltime

Tax Automation & Innovation Manager / Senior Manager

BDO UK LLP is one of the UK’s leading Tax, Accountancy and Business Advisory fir...

Location

United Kingdom , London

Salary:

Not provided

BDO UK LLP

Expiration Date

Until further notice

Requirements

Professional qualification in tax (e.g., CTA, ACA, ACCA) or equivalent experience
Proven experience in a tax-focused role, ideally with exposure to technology-driven projects or tax automation
Strong understanding of tax processes and requirements, with the ability to translate business needs into technical solutions
Solid IT and systems knowledge, ideally including experience with enterprise tax reporting or financial systems (OneStream experience highly desirable, but not essential)
Excellent project management and organisational skills, with the ability to manage multiple priorities and deadlines
Effective communicator, comfortable engaging with both technical and non-technical stakeholders at all levels
Innovative thinker with a passion for harnessing technology to drive efficiency and value in the tax function

Job Responsibility

Lead and contribute to the ongoing product development of the OneStream enterprise tax reporting solution, ensuring it remains at the forefront of the industry
Help define the strategic direction and roadmap for the product, working closely with internal stakeholders and external clients
Manage and support the implementation of tax technology systems, including requirements gathering, solution design, and post-implementation support
Collaborate with cross-functional teams, including tax, IT, external vendors, external development teams, and project management, to deliver high-quality solutions tailored to client needs
Stay abreast of industry trends in tax technology, automation, and regulatory changes to ensure our offerings remain innovative and compliant
Provide guidance and mentorship to junior team members, fostering a culture of continuous learning and improvement

What we offer

Health and wellness programmes
Pension plan with matched employer contributions
Private medical access for you and your family
Income protection plan
Holidays enabling you to purchase up to 10 days of additional leave
Bike to work scheme

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Senior Manager Process Improvement Lead

Job Description

Job Responsibility

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