Senior Manager, Platform Management - Community Experience Job at Airbnb

Senior Community Manager

Monitoring and analyzing performance across key community and social media chann...

Location

Poland , Wrocław; Warszawa

Salary:

Not provided

Techland S.A.

Expiration Date

Until further notice

Requirements

5+ years of professional experience in Community Management, Communications, Social Media, or related roles, preferably within the video game industry and live game environments
Proven experience managing player communities across multiple platforms, with strong understanding of platform-specific dynamics and effective engagement practices
Hands-on experience with industry-standard tools for community management, social media publishing, and analytics, using data to inform decisions and recommendations
Strong data-driven and analytical mindset, with experience gathering and interpreting quantitative performance data and qualitative community feedback, and translating insights into actionable recommendations and narratives
Ability to deliver clear, structured reporting, including summaries and deep dives, tailored to different audiences with a focus on relevance and actionability
Strong understanding of the video game ecosystem and player expectations, including how communities respond to live updates, events, ongoing development, and sensitive situations, combined with genuine passion for games and player communities
Excellent written and spoken English skills, enabling confident communication in an international environment with global teams and diverse player communities
Flexibility and adaptability in a live environment, with strong time management and prioritization skills and comfort switching context as needed
High level of ownership and accountability, with the ability to work independently and demonstrate reliable follow-through in day-to-day work
Proactive mindset, with the ability to initiate and drive actions, identify next steps, and maintain momentum across initiatives

Job Responsibility

Monitoring and analyzing performance across key community and social media channels to identify what drives player engagement and content resonance, detect underperforming approaches early, and translate insights into clear, actionable recommendations for optimizing initiatives, formats, and communication
Providing oversight and support for community and social media activities across platforms, with hands-on involvement when it adds value or is required by the situation
Tracking and analyzing player sentiment around updates, events, and high-risk changes to identify emerging trends, risks, and opportunities, detect early signals, and highlight potential reputational, engagement, or communication risks
Synthesizing qualitative feedback from comments, discussions, UGC, and player reports into structured insights, recurring themes and patterns, and clear, actionable recommendations for the Community Lead and relevant stakeholders
Supporting the optimization of community initiatives through creative collaboration, data-informed planning, and post-activation evaluation
Acting as an insight and consultation partner for the Community Lead, Community Managers, and cross-functional stakeholders by delivering clear, actionable reports, summaries, and ad hoc deep dives
Conducting competitive and market analysis by monitoring how other games and studios engage their communities, monitoring competitor actions, and identifying best practices and opportunities

What we offer

A wide array of benefits: private medical care, life insurance, pro-health campaigns, gifts for different occasions
An outstanding work atmosphere in a highly-skilled team of professionals, with flexible working hours, no dress code, and full support of the dedicated HR Business Partner
A constant stream of company newsletters, PR & project updates so you will always be in the know
Many opportunities for personal development: a dedicated development budget for each employee, extra two paid days for training and CSR, stable career paths, extensive internal and external training, and financing of English and Polish language classes
State-of-the-art offices filled with chillout zones, a fully equipped kitchen, a gym (Wrocław office), and a free car park (Warsaw limited amount of space)

Senior Manager, Employee Experience & Brand

At Palo Alto Networks®, we’re united by a shared mission—to protect our digital ...

Location

United States , Santa Clara

Salary:

129000.00 - 209000.00 USD / Year

Palo Alto Networks

Expiration Date

Until further notice

Requirements

10+ years of experience blending Employer Brand, Recruitment Marketing, and Brand Experience
Proven ability to translate business goals into human-centric stories and navigate complex, fast-moving environments
Experience using metrics (sentiment, engagement, conversion) to guide strategy and demonstrate business impact
Strong track record of partnering with and influencing senior stakeholders, including HR leadership and business executives
Experiencing using AI to optimize work - content and/or operational

Job Responsibility

Reassess and rebuild the underlying Employee Value Proposition (EVP) strategy to ensure it differentiates Palo Alto Networks in a highly competitive industry
Design a unified content strategy that connects our external Employer Brand with our internal Employee Experience, ensuring a seamless consistency between what we tell the market and what employees experience
Lead the editorial direction for external positioning of enterprise-wide campaigns (e.g., AI adoption, Cyber EVP, Women’s Month), ensuring a consistent narrative across all regions and platforms
Provide strategic action plans in collaboration with regional leads to ensure outcomes are aligned, there is space for localization, and guardrails to allow for autonomy and scalability of local execution
Cultivate authentic employee stories (e.g., diverse engineering profiles, Cyber EVP stories) that serve as 'proof points' of our culture
Drive high-impact content projects, some driven by you, some through 3rd party content opportunities (The Muse, In Her Sight). Be the producer for HQ, and provide best practice for global partners
Evaluate and manage content creation vendors and agencies to scale production capabilities
Establish KPIs and metrics that matter to show the employer brand influence on hiring outcomes. This should include social impressions, career site metrics, sentiment across multiple data sets, engagement, and conversation rates
Own the strategy for external reputation channels (Glassdoor, LinkedIn), ensuring we are positioned to win top talent in a competitive market
Partner with Global Talent Acquisition Leaders to ensure our narrative directly supports hiring goals

Fulltime

Senior Manager - Risk Management

The position will be part of the team responsible for designing next generation ...

Location

United States , Phoenix

Salary:

103750.00 - 174750.00 USD / Year

Amex

Expiration Date

Until further notice

Requirements

Ability to have informed technical discussions with engineering & product teams and influence architecture and design
Experience working with cloud-based architecture, Azure services and APIs is a big plus
Experience with Big data analytical tools like Hive, Spark, Big Query is must
Degree in Engineering, Mathematics, Statistics, Economics, or related fields is strongly desired

Job Responsibility

Lay the proper foundation of authentication capabilities to enable a seamless journey across multiple servicing touchpoints for our customers
Identify new or improvise existing attributes that can help enhance our existing risk controls or enrich customer experience
Evaluating new data and vendors to determine the value to our fraud strategies/capabilities and onboarding them if desired
Build triggers/alerts to ensure we monitor critical aspects of our Fraud Risk Controls in place
Work in close partnership with various Product teams while representing Fraud Risk organization to manage delivery of our vision and roadmap
Provide a point of view and guidance to technology architects to ensure the platform solution meets business functions and performance requirements
Guide the business process design to be global, holistic, and modular to support multiple business strategies and local nuances
Monitor emerging technology trends and engage in discussions that drive next generation of strategies and solutions
Build and maintain relationship across the community of stakeholders

What we offer

Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities

Fulltime

Senior Manager- Product Management

We’re looking for a Senior Manager, Product Management to join the developer sol...

Location

India , Bengaluru

Salary:

Not provided

Capital One

Expiration Date

Until further notice

Requirements

Bachelor’s degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Engineering, Software Engineering, Mechanical Engineering, or a related quantitative field)
At least 8 years of experience in product management
At least 2 years of experience in building enterprise platform products.

Job Responsibility

Develop and communicate the product vision and strategy for your area of responsibility
Deeply understand the needs of organization, developer community, architecture community and various risk teams across Capital One
Partner with business and technology leadership to align on prioritization of key problems to be solved to maximize business and customer outcomes
Collaborate with teams in India and USA to drive alignment with different teams working on the platform
Incorporate design thinking and analytics to inform product design
Maintain a healthy backlog of work and play a critical role in many agile ceremonies
Support the team with escalation and resolution of impediments.

Senior Community Marketing Manager

As Zip's Senior Community Marketing Manager, you will own our end-to-end communi...

Location

United States , New York City; San Francisco

Salary:

120000.00 - 170000.00 USD / Year

Zip

Expiration Date

Until further notice

Requirements

5+ years building and scaling B2B SaaS communities with measurable impact
Proven experience planning and executing virtual and in-person community events
Strong facilitator with excellent communication skills and relationship-building abilities
Proficient with community platforms (Slack, webinar tools, event management software)
Experience working cross-functionally with content, product, and marketing teams
Familiarity with procurement, finance, or enterprise SaaS is a plus
OR 5+ years of experience in procurement or finance
Strong network and credibility within the procurement and/or finance community
Passion for building practitioner communities and facilitating peer learning
Experience with thought leadership (speaking, writing, or content creation)

Job Responsibility

Plan and execute monthly in-person regional meetups across the US and EMEA
Design and activate community experiences at Zip's flagship events, including Zip Forward and Tier 1 industry tradeshows
Own a robust virtual events program, including monthly webinars focused on product updates, community-led topics, and professional development
Experiment with new formats, such as community-hosted experiential events held at customer offices
Drive influencer marketing by identifying, recruiting, and activating top procurement, finance, and enterprise transformation thought leaders for content creation, sponsorships, speaking programs, and brand amplification
Partner with Zip's Content, Research, and Enterprise Transformation Office teams to develop and execute a cohesive thought leadership strategy for the Margin Makers community
Enable community members to build their personal brands through blogs, interviews, social content, and speaking opportunities
Own and manage Zip's Slack-based community, driving daily engagement, knowledge sharing, and meaningful peer-to-peer interaction
Serve as community moderator by facilitating discussions, running polls, answering questions, and establishing engagement best practices
Launch and manage peer matchmaking programs, referral initiatives, and recognition programs that spotlight community leaders

What we offer

Start-up equity
Full health, vision & dental coverage
Catered lunches & dinners
Commuter benefit
Team building events & happy hours
Flexible PTO
Apple equipment plus home office budget
401k plan

Fulltime

Senior Technical Community Manager

Are you energized by talking about security? Is building community a natural tal...

Location

United States , Redmond

Salary:

106400.00 - 203600.00 USD / Year

Microsoft Corporation

Expiration Date

Until further notice

Requirements

Master's Degree in Marketing, Computer Science, Business or related field AND 3+ years experience in business
OR Bachelor's Degree in Marketing, Computer Science, Business or related field AND 5+ years experience in business
OR equivalent experience
Bachelor's Degree AND 7+ years of experience in endpoint management, enterprise security, engineering, product marketing, social marketing, or related disciplines
Or equivalent experiences, such as technical certifications in cybersecurity or IT management
Experience in technical community management or advocacy, public speaking, event organization, or technical training, preferably within the IT or security sector
Deep understanding of real world browser security scenarios, from identity to device management to data protection, including AI opportunities and threats
Active participation in relevant online communities and social media platforms
Experience with Edge for Business or similar enterprise browser solutions (GPO/Intune, policies, extensions, etc.)
Experience with Microsoft Security (Entra, Purview, Defender), Intune, Windows/Windows365/AVD

Job Responsibility

Maintain an active presence on the Edge for Business social accounts (LinkedIn, X, and Reddit) acting as a subject matter expert on Edge for Business, inclusive of integrations with other Microsoft products
Creatively develop and deliver compelling content with a focus on enterprise security, in short and long-form, across demos, social posts, explainers, presentations, and technical guidance
Represent Edge for Business at events and other community engagements
Support marketing colleagues on your team to develop scenarios to bring technical value prop to life and set up the demo environment to run and record the demos, across device types
Monitor and address community questions and feedback with practical and trustworthy technical answers that build confidence with our fan base
Identify marketing, business, and product needs in that process
Collaborate with marketers to craft creative content and the engineering team to relay meaningful insights and advocate for user needs
Measure impact through growth of the community, and quality and quantity of engagement

Fulltime

Senior Community Marketing Manager

As Zip's Senior Community Marketing Manager, you will own our end-to-end communi...

Location

United States , San Francisco; New York City

Salary:

120000.00 - 170000.00 USD / Year

Zip

Expiration Date

Until further notice

Requirements

5+ years building and scaling B2B SaaS communities with measurable impact
Proven experience planning and executing virtual and in-person community events
Strong facilitator with excellent communication skills and relationship-building abilities
Proficient with community platforms (Slack, webinar tools, event management software)
Experience working cross-functionally with content, product, and marketing teams
Familiarity with procurement, finance, or enterprise SaaS is a plus
OR 5+ years of experience in procurement or finance
Strong network and credibility within the procurement and/or finance community
Passion for building practitioner communities and facilitating peer learning
Experience with thought leadership (speaking, writing, or content creation)

Job Responsibility

Plan and execute monthly in-person regional meetups across the US and EMEA
Design and activate community experiences at Zip's flagship events, including Zip Forward and Tier 1 industry tradeshows
Own a robust virtual events program, including monthly webinars focused on product updates, community-led topics, and professional development
Experiment with new formats, such as community-hosted experiential events held at customer offices
Drive influencer marketing by identifying, recruiting, and activating top procurement, finance, and enterprise transformation thought leaders for content creation, sponsorships, speaking programs, and brand amplification
Partner with Zip's Content, Research, and Enterprise Transformation Office teams to develop and execute a cohesive thought leadership strategy for the Margin Makers community
Enable community members to build their personal brands through blogs, interviews, social content, and speaking opportunities
Own and manage Zip's Slack-based community, driving daily engagement, knowledge sharing, and meaningful peer-to-peer interaction
Serve as community moderator by facilitating discussions, running polls, answering questions, and establishing engagement best practices
Launch and manage peer matchmaking programs, referral initiatives, and recognition programs that spotlight community leaders

What we offer

Start-up equity
Full health, vision & dental coverage
Catered lunches & dinners
Commuter benefit
Team building events & happy hours
Flexible PTO
Apple equipment plus home office budget
401k plan

Fulltime

Senior Product Manager – Web Platform & Upstream Contributions

Join the Microsoft Edge Web Platform team as a Senior Product Manager, leading e...

Location

India , Hyderabad

Salary:

Not provided

Microsoft Corporation

Expiration Date

Until further notice

Requirements

Bachelor's Degree AND 5+ years experience in product/service/program management or software development OR equivalent experience
Demonstrated experience contributing to open-source projects or as a web developer
Proven ability to drive large-scale technical initiatives and influence industry direction
Solid collaboration and negotiation skills, with experience partnering across geographies and organizations

Job Responsibility

Drive Upstream Strategy: Lead and expand Microsoft’s contributions to the Chromium project, focusing on both the quantity and quality of upstream commits. Set ambitious goals for engagement and ensure measurable impact on the open-source ecosystem
Technical Leadership: Partner closely with engineering to identify, prioritize, and deliver new web APIs, platform fundamentals, and standards improvements. Go deep on technical topics, building a solid technical perspective and credibility within the Chromium and broader web community
Cross-Company & Industry Collaboration: Engage with other browser vendors, standards bodies, and internal stakeholders (including Redmond and global teams) to influence the direction of the web platform and advocate for developer needs
Developer Advocacy: Evangelize new solutions, communicate effectively with the developer community, and represent Microsoft in open-source and standards forums
Product Management Excellence: Demonstrate solid PM fundamentals- prioritization, clarity from ambiguity, influencing without authority, and scaling charter. Create clarity, drive alignment, and deliver results in a complex, multi-stakeholder environment
Data-Driven Decision Making: Use quantitative and qualitative insights to identify unmet developer needs, define success metrics, and iterate rapidly on solutions
Mentorship & Team Growth: Help scale the team’s charter by mentoring junior PMs, fostering a culture of innovation, and ensuring high standards in execution and collaboration

Fulltime

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Senior Manager, Platform Management - Community Experience

Job Description

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