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Planning managers at INK manage and oversee account team activities and how they map to plans, timelines, resources, and budgets.
Job Responsibility:
Collaborates closely with team leads to drive operational effectiveness, billability, and utilization
Drives the planning and management of effective programs
Works with account lead to establish framework for measuring and communicating value to the client
Serves as a central and client-facing contact on assigned projects, proactively facilitating communication between departments while managing timelines and deliverables
Ensures priority expectations between client and INK are clear, delivered on time, and meet quality standards
Garners trust and rapport with the client and delivers client service in line with INK standards and Be There Before™ philosophy
Leads in developing project estimates, contracts and invoices
Works in INK’s resource management tools to forecast and manage resources and is proactive in flagging risks and opportunities
Seeks out and maintains a constant knowledge of current and upcoming projects, as well as business development activities as they relate to resourcing, and makes appropriate staffing recommendations
Builds and maintains relationships across all departments at INK and works with all INKers to understand experience, skills and career goals to match resources to best fit client, individual staff, and business goals
Manages contracts and invoicing for freelancers and third-party vendors
Presents patterns and actionable insights to INK management and suggests next steps for optimization
Stays ahead of industry trends, anticipating both INK and client needs while sharing their insights generously with their teams and clients
Embodies INK values and culture and is committed to employee development, managing 1-2 INKers through day-to-day coaching, regular check-ins, and performance reviews
Reports to INK’s Director and/or VP level executives
Requirements:
5+ years of progressive experience in project management, agency setting preferred
Experience in B2B technology and/or renewable energy, preferred/required
Strong client relations skills and intuition
Excellent writing skills, clear communicator
Ability to organize and manage multiple client responsibilities
Ability to organize and manage large, complex programs and teams
Experienced in developing talent and acting as an approachable coach and mentor
What we offer:
Hybrid work environment from our Austin or Denver offices
Flexible PTO with guidelines, generous holiday schedule, and early close Fridays at 2 pm in your time zone
Top-notch paid medical (INK pays 75%), dental, vision and life insurance which start the first of the month after hire date
A 401(k) retirement plan with 3% matching
Twelve weeks paid parental leave
Quarterly wellness stipend of $150
Paid mobile phone service
Quarterly volunteer days
Bonus programs: new business, hiring referrals, annual tenure bonus
Peer-to-peer rewards program
Award-winning culture and supportive team environment
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