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Randstad Logo Randstad · Human Resources

Senior Manager, People Services And HR Operations

Canada, Saint-Hubert Employment contract · Job Posted May 27, 2026
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Job Description

Ready to propel your career within a major international environment? We are looking for a human-centric and inspiring leader to step into the role of Senior Manager, Employee Services and HR Operations. In this strategic and highly collaborative position, you will have the opportunity to lead a talented Canadian team dedicated to delivering an exceptional employee experience. As a cornerstone of our structure, you will work hand-in-hand with seasoned leaders and actively contribute to the evolution of our HR practices. If you thrive on combining a global vision with close proximity to your teams, this tailored challenge in Longueuil is made for you!

Job Responsibility

  • Lead, mobilize, and develop the Canadian Employee Services team by providing inspiring coaching to build a high-performing, service-oriented culture
  • Oversee the daily delivery of HR services across the entire employee lifecycle (onboarding, job changes, benefits administration, and employee documentation management)
  • Foster the adoption of standard HR tools and processes by building strong, trust-based relationships with business partners and senior executives
  • Act as the primary point of contact and escalation for complex operational challenges or leadership inquiries
  • Drive continuous improvement and standardization initiatives to simplify and optimize the service delivery experience for both managers and employees

Requirements

  • A solid, progressive track record in HR operations or HR shared services, including proven experience in people management
  • Excellent proficiency in both English and French, written and spoken, essential for seamless daily collaboration with international colleagues and partners
  • Practical experience working with Workday (or an equivalent enterprise-scale HRIS)
  • Previous experience navigating within a large organization or a complex, regulated, matrix environment
  • Exceptional organizational skills, sharp attention to detail, and a natural ability to communicate with impact when presenting to senior leadership
  • Strong adaptability, resilience, and the ability to successfully navigate an evolving environment

What we offer

  • Highly Competitive Compensation: A solid salary scale built to recognize your expertise at its true value
  • Performance Bonus: A highly advantageous annual bonus program to reward your successes
  • Comprehensive Protection: A robust and complete range of health benefits and group insurance plans for you and your family
  • Established Team: The satisfaction of managing a team of autonomous, engaged professionals who take pride in their daily work
  • Global Exposure: A stimulating opportunity to travel internationally once or twice a year for strategic alignment meetings
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