Senior Manager, People Operations Job at Airwallex (Singapore)

Senior FX Operations Manager

Citi Markets Operations is currently at a pivotal point in its evolution and jou...

Location

Singapore , Singapore

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Degree or equivalent work experience preferred
8-10+ years of experience in Tier 1 global financial institutions including extensive experience in handling large projects delivering operational activities, especially in FX products
Experience delivering strategic change programmes spanning multiple years in a fast paced, large global financial services firm, ideally in an operations organization
Energetic, flexible, collaborative, and proactive
a leader who can positively and productively add product impact to both strategic and tactical technology
Strong, influential communicator who is articulate and concise, demonstrated success interacting with senior management both in the business, corporate functions as well as the Operations, Business and Technology environments
Strong risk management and control mindset
Provides evaluative judgment based on analysis of factual information in complicated, unique and dynamic situations
draws on diverse range of internal and external sources
Self-reliant, good problem solver, results oriented

Job Responsibility

Proactive engagement with Singapore country and APAC regional stakeholders (Business, Technology, Finance/PCG, Operations) in order to support the business and clients trading in Markets products, including but not limited to FX
Drive and implement sustainable processes, automation/migration initiatives, and standard adherence to policies
Working very closely with Operations Control on developing and adhering to an effective control framework that fully meets Audit, Compliance and Regulatory requirements
delivery of periodic presentations to external regulators as required
Involvement in shaping/building standardized and sustainable operational workflow and service standards for new product/production variations launches by APAC FX business. ie. NPAC process
Ensuring robust infrastructure and tools (Dashboards, MIS, Alerts etc.) are in place to effectively manage risk and service our clients to a high standard
Involved in preparing & publishing strong MIS information for regular Management Updates
High level of focus on digitization, automation and elimination of manual touch points (MTP)
Implementing a successful People and Engagement strategy to help attract, develop, retain and recognize a diverse and talented global workforce
Promoting a culture of continuous improvement and cultivating a robust service and control environment

Fulltime

Senior People Operations Specialist

Figure is an AI robotics company developing autonomous general-purpose humanoid ...

Location

United States , San Jose

Salary:

160000.00 - 200000.00 USD / Year

Figure

Expiration Date

Until further notice

Requirements

5+ years of experience in People Operations or HR - ideally within a startup or high-growth company
Broad HR generalist experience across compliance, payroll, benefits, performance management, immigration, recruiting, and employee engagement
Experience managing visa processes or partnering with immigration counsel preferred
Excellent relationship-builder with strong communication and problem-solving skills
Organized, proactive, and comfortable juggling multiple priorities
Strong knowledge of employment law and HR best practices
Bonus: holds general HR compliance and employment law certifications

Job Responsibility

People Operations & Compliance: Lead HR operations, including onboarding, offboarding, documentation, and employee records management
Ensure compliance with local, state, and federal employment laws and internal policies
Payroll, Benefits & Compensation: Manage payroll, bonuses, and annual compensation cycles accurately and confidentially
Oversee benefits administration (healthcare, 401k, leave policies, PTO) and serve as the point of contact for employees and vendors
Continuously assess competitiveness of compensation and benefits packages
Performance & Talent Management: Manage performance review processes, goal-setting, and professional development programs
Support managers in coaching, feedback, and growth planning
Culture & Employee Engagement: Develop initiatives to strengthen employee engagement, recognition, and retention
Act as a trusted HR business partner to employees and leadership
Plan company events, recognition programs, and culture-building activities

Fulltime

Senior Manager, Field Operations

In this role, you’ll shape the growth and performance of Airbnb’s Homes business...

Location

Brazil , São Paulo

Salary:

46666.67 - 58333.33 BRL / Month

Airbnb

Expiration Date

Until further notice

Requirements

12+ years of experience in global operations, business development, or marketplace management
5+ years in a people-leadership role managing and scaling teams
Deep market expertise and strong understanding of the Brazilian travel and hospitality landscape
Experience driving local growth and community engagement
A combination of operational and commercial skills to acquire supply across multiple channels
A bold, compassionate, and action-oriented leader with a strong bias for action
Proven ability to develop, coach, and empower high-performing teams
Analytical and strategic thinker who uses data and insights to shape strategies
Proven ability to influence product, policy, and cross-functional teams
Skilled at leveraging tools, dashboards, and analytics to assess performance

Job Responsibility

Lead and inspire a team of Market Managers and Market Associates to grow Airbnb’s Homes supply across Brazil
Partner closely with the Country Manager to execute country strategic plans
Design and execute acquisition strategies to bring new, high-quality supply to Airbnb
Experiment boldly to unlock new sources of supply
Guide territory-level strategies for acquisition, optimization, and host quality
Collaborate cross-functionally with Supply Leadership, Marketing, RevOps, Policy, and Product
Monitor and own business performance, ensuring markets meet revenue, supply, and quality KPIs
Identify market trends and opportunities, providing solutions to overcome barriers
Coach and develop talent, building a high-performing team culture

What we offer

Bonus
Equity
Benefits
Employee Travel Credits

Fulltime

Senior Payments Operations Manager

As Senior Payments Operations Manager for Procedures, Standards & GTM Readiness,...

Location

United States

Salary:

188000.00 - 235000.00 USD / Year

Airbnb

Expiration Date

Until further notice

Requirements

12+ years of experience in payments, fintech, or financial services, with a focus on operations, enablement, or process management
Proven success in building and scaling operational payment processes across complex, cross-functional organizations
Deep understanding of pay-ins, payouts, operational workflows, forecasting, and exception management, including regulatory, compliance, and policy requirements
Demonstrated ability to translate strategy and policy into actionable, scalable operations
Strong collaboration and stakeholder management skills across Product, Risk, Compliance, Finance, and Operations teams
Analytical and structured thinker with a bias for execution and continuous improvement
Excellent communicator, able to simplify complex concepts and influence effectively across all levels of the organization

Job Responsibility

Operational Enablement & Execution: Partner cross-functionally to operationalize core workflows for Airbnb’s payments platform—including third-party payments, unpaid payouts, blocked third-party payments, dormant accounts, liens, garnishments, and escheatment—ensuring each has clear ownership, documented processes, appropriate tooling, and reliable execution with defined performance metrics and SLAs
Collaborate cross-functionally with Product, Risk, Compliance, Partnerships, Treasury, Customer Support, FP&A, and regional teams to align on workflow design, tooling needs, volume projections, resource planning, and budgeting
Balance control and experience, ensuring operational processes meet policy, risk, and compliance requirements while minimizing friction for guests and hosts
Identify and implement optimization opportunities across money-movement operations, leveraging automation, AI, and data insights to improve accuracy, speed, and scalability
Close ownership gaps by establishing clear accountability, measurable SLAs, and consistent global execution standards
Develop playbooks, procedures, and escalation paths that define how payments operations are executed and governed across markets and teams
May eventually lead directly or indirectly a team of people to enable and execute operations
Policies, Procedures & Standards: Define and maintain clear policies and procedures that guide payment operations, ensuring ownership, consistency, and compliance globally
Embed controls into everyday work so processes meet legal and regulatory requirements without adding unnecessary friction
Keep policies and procedures current and simple, updating them as products, markets, or regulations evolve, and ensuring teams know how to apply them in daily operations

What we offer

bonus
equity
benefits
Employee Travel Credits

Fulltime

Senior Audit Manager – Operational Resilience

The Senior Audit Manager is a senior-level management position responsible for m...

Location

Canada , Mississauga

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

10+ years of experience in a related role
Suitable Internal Audit Experience from a highly regulated industry
Audit experience in Operational Resilience and demonstrated ability to lead complex Operational Resilience engagements including assessment of important business services, impact tolerances, resource mapping and vulnerabilities identification and tracking
Experience of leading Audit team through audit engagements
Experience in business, functional and people management
Related certifications (CIA, CISA, CISSP, CRISC, or similar) preferred
Proven ability to execute concurrently on a portfolio of high-quality deliverables according to strict timetables
Demonstrated ability to implement continuous improvement and innovation in audit tools and techniques
Strong stakeholder management skills
Effective negotiating, influencing and relationship management skills

Job Responsibility

Manage a team of Internal Audit professionals, recruit staff, lead professional development, build effective teams and manage a budget
Deliver audit reports, Internal Audit and Regulatory issue validation and business monitoring and governance committee reports
Lead reviews for all types of reviews, including the most complex, and review and approve Business Monitoring Quarterly Summaries
Participate in major business initiatives and pro-actively advise and assist the business on change initiatives
Implement integrated auditing concepts and technology, and follow trends in the Audit field and adapt them for the Audit function
Identify solutions for a variety of complex and unique control issues, utilizing complex judgement and sophisticated analytical thought
Analyze report findings, and recommend interventions where needed, proposing creative and pragmatic solutions to risk and control issues
Partner with Directors and Managing Directors to develop approaches for addressing broader corporate emerging issues
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards

Fulltime

Senior Product Operations Manager

We are seeking a highly motivated and detail-oriented Product Operations Manager...

Location

United States , Lancaster

Salary:

Not provided

Kodiak Robotics

Expiration Date

Until further notice

Requirements

3+ years of experience in Product Operations, Technical Program Management, or a similar role at an operational-intensive technology company
Highly analytical with a proven ability to use data to drive process improvements and product decisions
Exceptional attention to detail and a track record of driving timely execution in complex environments
Outstanding people and communication skills, with demonstrated experience working across diverse teams (e.g., Engineering, Field Operations, Product)
Must be willing to work full-time in the Lancaster, TX office
A non-technical degree is acceptable, but evidence of some technical aptitude or "nerdiness" is a plus

Job Responsibility

Process Design and Scalability: Partner closely with Product and Engineering to design, document, and stand up processes that support operational scalability for our autonomous vehicle technology
Feedback Loop Management: Collect, analyze, and prioritize inbound user and field feedback, translating operational needs into actionable product and engineering requirements
Feature Deployment & Validation: Work with cross-functional teams to rapidly test, validate, and deploy new product features in an operationally-intensive environment
Cross-Functional Collaboration: Act as a liaison between Product, Engineering, Field Operations, and other teams to ensure alignment and smooth feature adoption
Operational Excellence: Focus on driving attention to detail and timeliness in product deployment and operational workflows
Performance Monitoring: Define operational KPIs and monitor product performance in the field, communicating insights and risks to stakeholders
Stakeholder Communication: Provide clear, data-driven updates on product-related operational progress, risks, and mitigation plans to leadership and cross-functional teams

What we offer

Competitive compensation package including equity and biannual bonuses
Excellent Medical, Dental, and Vision plans through Kaiser Permanente, Anthem, and Guardian (including a medical plan with infertility benefits)
Flexible PTO and generous parental leave policies
Office perks: dog-friendly, free catered lunch, a fully stocked kitchen, and free EV charging
Long Term Disability, Short Term Disability, Life Insurance
Wellbeing Benefits - Headspace, One Medical, Gympass, Spring Health
Fidelity 401(k)
Commuter, FSA, Dependent Care FSA, HSA
Various incentive programs (referral bonuses, patent bonuses, etc.)

Fulltime

Senior Manager, People Systems

We’re looking for a Senior Manager, People Systems to join our People team. You’...

Location

United States , San Francisco; New York City

Salary:

160000.00 - 220000.00 USD / Year

Vercel

Expiration Date

Until further notice

Requirements

8+ years of progressive HRIS or People Systems experience with deep expertise in Workday configuration, integrations, and data management
3-5+ years leading high-performing global teams
Have led or contributed to large-scale Workday or multi-system implementations connecting multiple HR and Finance tools
Proven ability to design and maintain audit-ready controls, including SOX-compliant processes and internal control testing frameworks
Demonstrated success building and maintaining integrations across core People technologies, including ATS, LMS, compensation, performance, payroll, and finance systems
Strong understanding of data privacy, compliance, and audit frameworks (GDPR, CCPA, SOC2, ISO 27001)
Experienced in data integrity management, with the ability to build validation routines, monitor data flows, and ensure accuracy across systems
Skilled at collaborating cross-functionally with Finance, IT, Security, and Legal to align on controls, risk mitigation, and reporting
Operate with extreme ownership, precision, and urgency, maintaining compliance and data quality in fast-moving, ambiguous environments
Passionate about building reliable, compliant systems that empower speed, trust, and operational excellence

Job Responsibility

Own Workday administration and configuration, including business processes, integrations, security roles, and permissions, ensuring clean data flows across all People systems
Lead data integrity and governance programs defining validation standards, monitoring data quality, and establishing audit-ready processes across the employee lifecycle
Manage and optimize integrations across key People systems, including the ATS, LMS, performance management and compensation planning tools
Partner with Finance, IT, and Security to ensure integrations and data pipelines meet internal controls, SOX-readiness, and privacy standards
Drive audit and compliance readiness, maintaining documentation, access reviews, and evidence for SOX, SOC2, and other internal or external audits
Develop and maintain data lifecycle management and privacy practices that meet global standards (GDPR, CCPA)
Establish structured change-management, release-management, and testing protocols to ensure data accuracy and compliance through every deployment
Monitor and report on data accuracy metrics, integration performance, and audit controls, translating insights into actionable improvements
Build and mentor a team with technical roles and data administrators, fostering a culture of ownership, precision, and continuous improvement

What we offer

Competitive compensation package, including equity
Inclusive Healthcare Package
Learn and Grow - we provide mentorship and send you to events that help you build your network and skills
Flexible Time Off
We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed

Fulltime

EMEA Employee Relations & HR Operations, Senior Manager

This position leads the Employee Relations (ER) and HR Ops function for the EMEA...

Location

Ireland , Dublin

Salary:

Not provided

AMD

Expiration Date

Until further notice

Requirements

Strong ER experience gained through increasingly responsible positions within Human Resources with a focus on employee relations and people management
Strong people leadership skills focused on coaching and collaboration
Experience leading complex projects and organizational change, driving operational excellence and improved employee experience
Exceptional verbal and written communication skills in English
Ability to prioritize work and navigate ambiguity in a high growth, fast paced matrix environment
Demonstrated ability to drive results through individual efforts and influencing others, without authority over them, including with HR and Business Leaders
Excellent customer service and relationship management skills with the ability to maintain a high degree of confidentiality, diplomacy, tact, and business acumen
Objective and trusted advisor
credible employee advocate with the ability to work on a global team and manage remote employees
Proficient in Microsoft tools, including Outlook, Word, Excel, PowerPoint, SharePoint

Job Responsibility

Provide regional leadership to the EMEA Employee Relations and HR operations team
Lead, manage and develop team to achieve annual goals and progress the strategic ER roadmap
Act as objective and trusted advisor for both employees and management across the region
Consult and provide training, advice, counsel, and resolution to employees and managers on a broad range of employee relations matters, including policy interpretation and application, local employment laws, conflict resolution, performance management, progressive discipline, reductions in force and other separations of employment
Conduct robust investigations into employee complaints and allegations of misconduct in a timely, fair, and balanced way
Identify and assess the scale and scope of alleged or confirmed conduct that is deemed inappropriate, impermissible, or unacceptable
Partner with legal counsel as needed
Leads and develop team to effectively handle employee relations issues and concerns, minimizing corporate risk and improving employee experience
Provide leadership and support to the HR Operations team to ensure operational excellence and labor compliance in all jurisdictions
Ensure local legal compliance in areas such as contract and personnel file management

Senior Manager, People Operations

Airwallex

Location:
Singapore , Singapore

Category:
Human Resources

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
February 21, 2026

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