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Agoda · IT - Administration

Senior Manager, Partner Programs

Thailand, Bangkok · Job Posted February 21, 2026
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Job Description

The Partner Programs team empowers accommodation partners to accelerate their business growth and profitability through innovative programs that boost market exposure, optimize pricing, and streamline financial management. As a Senior Manager, you will play a pivotal role in shaping, launching, and scaling high-impact programs across global markets. You’ll own the end-to-end lifecycle—from identifying new opportunities and designing efficient processes, to driving product milestones, scaling solutions, and optimizing the overall portfolio. This is a highly strategic, cross-functional role with significant business ownership and visibility.

Job Responsibility

  • Initiate and Incubate Programs: Identify unmet partner needs through market research, competitor benchmarking, and stakeholder feedback
  • Build business cases and pitch high-level program designs to leadership
  • Incubate MVPs with Supply Products, iterate, and pilot in key markets
  • Design Efficient Processes: Develop and refine activation, escalation, and deactivation processes in collaboration with Supply Operations and other teams
  • Establish and monitor SLAs to ensure efficiency and ROI
  • Drive continuous process improvement
  • Drive Product Milestones: Partner with Product to define features, prioritize based on impact, and align on delivery milestones
  • Propose interim solutions when needed, and advocate for long-term product investments
  • Scale Programs Globally: Develop KPIs and success metrics for each program
  • Ensure readiness for market launches, including compliance and training
  • Support local teams to drive adoption and monitor performance
  • Strategize and Optimize Portfolio: Collaborate with program owners to define value propositions and target segments
  • Develop frameworks to evaluate, repurpose, or sunset programs based on strategic value
  • Advise on portfolio strategy to maximize Agoda’s revenue and market impact
  • People Management: Managing a high performing team
  • Coaching and mentoring reports ensuring achieve business objectives

Requirements

  • 7+ years’ experience in strategy, business development, consulting, or product/program management in tech, travel, or high-growth environments
  • Proven track record of leading cross-functional initiatives and delivering business results
  • Strong analytical and strategic thinking skills
  • experience with data-driven decision making
  • Excellent communication and stakeholder management abilities
  • Bachelor’s degree in a quantitative, business, or engineering field
  • MBA or advanced degree preferred
  • Proficiency in English
  • experience with SQL, Tableau, and advanced Excel is a must
  • Entrepreneurial mindset, intellectual curiosity, and a passion for driving impact in a fast-paced, multicultural environment

What we offer

  • Competitive compensation and benefits, with full relocation support to vibrant Bangkok
  • Work alongside a diverse, multinational team at our global HQ
  • Lead high-visibility projects from ideation to global rollout
  • Clear pathways for career growth and leadership development
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