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This is a senior manager role for a techno-functional profile with at least 10 years relevant progressive experience in project situations requiring engaging with multiple teams and different stakeholder levels and drive agreement on requirements that can drive Mendix workflow solution deployments. The person is required to closely collaborate with subject matter experts across the business to understand, question and appropriately capture business requirements with a specific focus on leveraging the Mendix low-code platform for its workflow capabilities. The role is expected to hold a valid Expert/ Intermediate Mendix certification. The role may have the opportunity to work with a gamut of other technologies ranging from RPA, BPM workflow, OCR, gen AI, data transformation, integrations as projects scope dictates. This position is an individual contribution role.
Job Responsibility:
Lead requirements gathering sessions with stakeholders across various business units
Analyze and document complex business processes and workflows
Translate business requirements into clear, concise, and testable user stories and acceptance criteria
Identify and document functional and non-functional requirements
Design and prototype workflow solutions within the Mendix platform, leveraging its low-code capabilities
Collaborate with Mendix developers to ensure accurate and efficient implementation of solutions
Configure and customize Mendix workflows to meet specific business needs
Develop and maintain Mendix application documentation
Apply deep understanding of workflow concepts, including process automation, rules engines, and human task management
Optimize existing Mendix workflows for performance and efficiency
Stay up-to-date on the latest Mendix features and best practices related to workflow solutions
Mentor junior business analysts on Mendix workflow design and implementation
Act as a liaison between business stakeholders and the development team
Communicate effectively with both technical and non-technical audiences
Facilitate workshops and presentations to stakeholders
Participate in Agile ceremonies, including sprint planning, daily stand-ups, and sprint reviews
Develop and execute test plans and test cases for Mendix workflow solutions
Participate in user acceptance testing (UAT) and ensure that solutions meet business requirements
Identify and document defects and work with the development team to resolve them
Create and maintain comprehensive documentation for Mendix applications and workflows, including process flows, data models, and user guides
Develop and deliver training materials to end-users on Mendix solutions
Participate in the definition and implementation of the Mendix CoE strategy, standards, and best practices
Contribute to the development of reusable Mendix components and templates for workflow solutions
Assist in the creation and maintenance of a Mendix knowledge base and documentation repository
Support the governance and quality assurance processes within the Mendix CoE
Help to onboard and mentor new Mendix developers and business analysts within the organization
Promote the adoption of Mendix best practices across the organization
Manage projects and engagements in the automation and tech implementation domain